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Montage Deer Valley
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Reviewed July 24, 2014

Hands down, Montage in Deer Valley is the number 1 Ski in Ski Out resort in Utah. The rooms are huge, service is tops, you cannot beat the location if you want ski in ski out and on the mountain. There is shuttle service to Park City, plenty of activities at the Resort, several restaurants and typical A++ Montage Service. I highly recommend this resort for a great family ski vacation- but bring your banker.

Room Tip: Near the Lobby- with a Mountain View
  • Stayed: January 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded July 25, 2014

Dear Gary B:

Thank you for staying with us in Park City and for taking the time to share your comments about our resort with TripAdvisor members. We are grateful for your glowing words about our spacious rooms, 'A++' Montage service levels and truly unparalleled location for a 'true' ski-in/ski-out experience. Thank you, also, for mentioning our restaurants, recreational activities on property and transportation service, making it easy to enjoy Main Street, just five minutes from the front drive. We would be honored to welcome you back to Park City next season!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

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Reviewed July 23, 2014

Long time visitor to Montage Laguna Beach, tried Deer Valley for the first time this month. Delighted we did so! Amazing suite with extraordinary view. Lots of dining choices and all are wonderful. Staff is just what you'd hope for - friendly, ready to make anything happen, but not at all intrusive. Added bonus - LOTS to do on property! Badminton, bowling, arcade games, pool table, not to mention the pool and great hikes, all right there. Even though it's known for winter (and it must be spectacular then!), it's more than worth a visit in summer. And ... very child and pet friendly. Really should get 6 stars. We will be back!

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded July 24, 2014

Dear Richard R:

Thank you for taking the time to share your glowing comments with TripAdvisor members. It is especially rewarding to read your observations, knowing that you are a Montage Laguna Beach guest, as we very much admire the best practices of our flagship resort. We are also grateful that you mentioned the abundance of activities here on property for our summer season guests. As you noted, Park City is best known for its winter ski environment but our summers are absolutely sublime and the resort (and the entire town) is exceptionally active with recreational options and festivals. We appreciate your mention of our comfortable rooms and great dining options. Most of all, though, we appreciate your noting our service standards - and that we love multi-generational family travel (and pets)! We would be honored to welcome your family back in a future season.

Yours sincerely,

David Mars
Resort Manager
Montage Deer Valley

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Reviewed July 22, 2014

What an amazing hotel. This place blew away all our expectations. This is truly a luxury 5 star resort in every sense of the word.

This place really focuses on the small touches. Robes in the rooms for kids, smores every night out on the patio, housekeeping twice a day with turn down service, little stuffed animals for the kids at check in and a *top* notch staff that goes well above and beyond. I can't say enough good things about the staff at this hotel.

Two people really went out of their way for us. Robert (I believe he was head of security) saw us struggling to keep our 6 and 7 year old entertained in the gift shop while we were waiting for our room to be ready. He offered to take us up to the penthouse for a tour. It was a small gesture but kept our young school age kids entertained for 20 minutes. Also Erin from Paint Box (which our kids LOVED) left a sun flower bouquet in our room the last night for our daughter as well as water bottles for both our kids.

We would return to this hotel in a heart beat.

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank PATravelGirl_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded July 23, 2014

Dear PATravelGirl_9:

Thank you for joining us at Montage Deer Valley and for taking the time to share your impressions of our resort with TripAdvisor members. Your comments about our service standards are particularly meaningful. We strive to provide genuine, personalized guest experiences and your comments let us know that we are on the right track. I'm absolutely delighted to read that you enjoyed the resort's programming (small touches), traditions and amenities and I will be sharing your glowing words with all of our teams, and in particular Robert in Security and Erin in Paintbox. Knowing that your family enjoyed the resort means the world to us and we very much hope to have the opportunity to welcome you and yours back to Park City in the coming months and years!

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

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Reviewed July 21, 2014

We decided to take in the Deer Valley Music Festival, and didn't want to drive back to Salt Lake. Montage had a great deal on room and shuttle so we took them up on it. Wow, great property. The rooms were stunning, views beyond stunning, and overall property services was excellent. Check in is done in your room, efficient and quickly. We went down to the bar to kill some time and encountered a very friendly service staff, both bar tender and server, who kept everybody at the bar entertained and plied with great snacks. We will defiantly stay here again, and for those wanting a Music Festival experience this is the way to do it. During the winter the place must be stunning! The only suggestion I would have and it probably is a summer thing, but the restaurants have strange hours, the Burger and Bourbon doesn't open until 3pm, and the Apex closes for breakfast at 11 am on a Sunday no less. No Sunday brunches here thats for sure.

Room Tip: Ask for a room facing North, the view is stunning!
  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ghofmann111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded July 22, 2014

Dear Ghofmann111:

Thank you for joining us for the Deer Valley Music Festival and for taking the time to share your impressions of our resort with TripAdvisor members. We appreciate your enthusiastic comments about our rooms, views, check-in practices and overall service levels. I'm delighted to read that you enjoyed the great spirit of our bartender team. With regards to your comments about breakfast/brunch hours at APEX, please know that we will always do our best to provide guests with the entree selections they prefer, whether it be breakfast time, lunch or dinner. During the winter season, our 'Skier's Buffet' is presented at 11:30 AM as a true 'brunch' but when we do not have a brunch menu, if there is a breakfast-style item you would like prepared during a traditional 'lunch' menu hour, please know that it would be our great pleasure to create that for you.

We would very much look forward to welcoming you back to see our resort during the winter season - or in the fall or spring, for that matter. It is a genuine delight to welcome guests from the nearby Salt Lake Valley to enjoy the beautiful mountains of Park City.

Sincerely,

David Mars
Resort Manager
Montage Deer Valley

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Reviewed July 20, 2014

Just got home from a wonderful 3 night trip to the Montage. Staff was incredible- I reserved a room through Chanel and had told her about my dog coming with us. In our room was a huge dog bed (that Sophie LOVED) and a beautiful arrangement of notes on where we can take her, dog friendly restaurants, a toy, and some treats!

This resort is in the perfect location. Up in the mountains- but a short drive to town, and it was wonderful to get away from the hustle and bustle of things.

Food at the Montage is so incredible!! We dined in the Apex for breakfast as well as the pool. Portions were hearty and well worth the price!! Both Anya and Harry were absolutely wonderful! The bar has a lot of great options, and they use fresh ingredients (no gross mixes). Pool is perfect temp and is very clean. Kids in during the day, and then quiet in the afternoon. Hot tub is VERY hot, not so nice on our sun burns lol, but will be great in winter when we return for skiing.

Boyfriend and I got engaged our second night at Montage, and hotel went above and beyond to share in our excitement! Thank you to Kathleen, she is wonderful and sent up a beautiful congratulations gift for our engagement that was personalized just for us!

The in room dining menu is also great- amazing desserts!!!

Only disappointment was leaving!!

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank TombRaider25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontageDeerValley, Manager at Montage Deer Valley, responded to this reviewResponded July 21, 2014

Dear TombRaider25:

First of all, let me congratulate you, once again, on your engagement and let you know what an honor it was for all of us at Montage Deer Valley to share in your momentous occasion. We wish you every happiness and look forward to welcoming you both back to our resort in future seasons. Thank you for taking the time to share your comments with TripAdvisor members, including an acknowledgement of our tremendous team members, Harry, Anya and Kathleen. I'm also delighted to share your comments about our culinary excellence with our teams in APEX and at the Alpine Pool Deck and with our pastry kitchen and In Room Dining associates. I will be sure to let our bartenders know that the work they put in to present fresh ingredients in all of their mixed drinks really make a difference for our guests. I'm also thrilled to read that Sophie enjoyed her visit, doggie bed and amenities. Montage Deer Valley celebrates every member of the family and we truly hope to continue being a part of yours in the months and years ahead. Congratulations again.

Sincere regards,

David Mars
Resort Manager
Montage Deer Valley

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