My boyfriend and I, both in our 20s and experienced travelers booked a stay here after some intensive research. I have to say, I was less than impressed with Sundial at Canyons.
After traveling for hours, (we're from the Northeast), we finally arrive, exhausted, at Sundial, with ski bags, boot bags, and two suitcases apiece. The concierge didn't look up from what he was doing at his desk, and said, "What can I help you with?" Surrounded by our luggage we kind of just stared at him, like, "really?" He checked us in in two seconds, not explaining one thing about the property (where to eat, how to take the shuttle downtown, ski valet, where the actual "ski in/ski out" was) Our experience quickly changed when we met Michael, the bellman and seemingly man of all talents, (he grabbed us cabs during our stay, delivered towels at one point, etc). He walked us to our room, chatting comfortably the entire time, came out and stood on our balcony pointing things out and explaining everything to us. He was wonderful.
That night I encountered a catastrophe (not really) when I realized I had forgotten my charger to my digital camera. After calling the front desk and seeing where I could buy a battery, they told me to come down - they have chargers of all shapes and sizes for when people forget theirs. It was fantastic.
This hotel is one hotel of maybe 5 or 6 that are all on the same property, its hotel city and very commercial. You are surrounded by 1000s of people constantly, most of them children ages 2-8. Canyons is very popular for families.
The room. The place is spotless, clean, spacious, with a little kitchenette area and living room. Our room was right next to the hot tub, which is on a heated patio that connects two sides of the building. The hotel is about 7 floors, the "rooftop" hot tub is actually on the 3rd floor. Despite being so close, we were unable to hear anything from outside when the door was closed. The bed was a California King, down blankets and pillows - I have to say the room got very warm, we initially had it at 68, but ended up leaving it at 62 overnight to not overheat. The room was wonderful and comfortable, and right outside there is a washer/dryer for laundry and they supply soap and dryer sheets. The bathroom has a jacuzzi tub, and if you call the front desk (which actually rings to a different hotel on the property, and you have to wait to be transferred to your own hotel...) to request robes, they will bring you up white fluffy ones, which were convenient for us to walk out to the hot tub in. WARNING: The floor to the jacuzzi in the room has absolutely NO grip. I slid and fell getting in and out of the shower several times during my stay.
The hot tub. Actually, it wasn't the hot tub, the hot tubs great. The kids. This is NOT a place to go for a romantic ski vacation. We had some notion in our head it was going to be like staying at Vail Cascade, where we had been to previously (a quiet hotel that sat on its own, with two of its own restaurants and a private ski in/ski out lift with a complete ski valet.) This place was like DisneyWorld - mountain version. 1000s of kids, running around, screaming, chicken fights in the hot tubs, crying, (at one point one got a bloody nose in the hot tub, blood everywhere). We figured out a way to get around this by not going in the hot tub between 5p-8p and going downtown for dinner, later on. We'd also go in the hot tub early, before going out skiing, the front desk had no problem with us taking the cover off and firing up the jets before 0800.
Ski In/Ski Out - This is NOT ski in/ski out. The gondola is 200 yards away, NOT 200 feet - you have to walk in your boots and with ski equipment. The valet will only hold your skis, its like a big closet that had ski racks. Pretty much you're constantly lugging your stuff around.
The elevator: The elevator was notoriously slow. Luckily we were on the 3rd floor, so we began just using the stairs. Besides that, there is no service elevator. Of the few times we rode it, we were in the elevator cramped up with an entire dumpster on wheels filled to the brim with garbage. Disgusting.
Downtown: A free shuttle takes people every hour downtown, its a quick 10minute ride.
There is no restaurant in the hotel. You need to venture outside to one of the 6 the neighboring hotels to grab something to eat. I suspect the families that came brought their own food and made breakfast in their rooms utilizing the kitchen area. We normally eat an enormous breakfast, skip lunch on the mountain and then go to dinner. There was no where to get a huge breakfast, unless you went to the buffet in the Grand Summit - which was sub par with not a huge selection. I recommend asking the front desk different places to eat, we ate at Murdock's every day and had a bagel or a parfait in the morning, then ate at one of the places on the mountain. (In 4,000 acres there's maybe 6 places to eat, and only 2 of them are actual lodges to sit and relax at)
Spa: Westgate Spa. Phenomenal. Do go. Ask for Alisa A.
In summary - DO NOT GO HERE FOR A ROMANTIC GETAWAY. Do go here if you have small kids and need rooms that have a kitchen area. For couples, or groups of adults, rent a house, rent a car, and venture to Canyons but explore the nearby areas, Deer Valley, Snowbird, Alta, and Park City Mountain.
- Official Description (provided by the hotel):
- Located at the base of Canyons Resort and just steps away from the Red Pine Gondola, the Sundial is a perfect blend of classic mountain lodge architecture and metropolitan style and sophistication. Choose from our many hotel rooms, studios, 1- and 2-bedroom suites, and even 2-bedroom suites with additional sleeping loft and extra bath. All rooms feature relaxing oversized jetted tubs, and all suites come with full kitchens, warm fireplaces, sofa sleepers, and private balconies to take in the mountain air and sweeping views. This property also offers unparalleled convenience, being positioned directly above and around the stores, restaurants and ski shop of the picturesque Canyons' Resort Village. Guests also enjoy the heated outdoor pool, rooftop hot tub and plunge pool, complimentary underground parking, and much, much more. Additionally, our complimentary winter shuttle service transports guests within the Canyons Village area and to Historic Main Street, where the most popular boutiques, galleries, restaurants, and nightlife can be found. ... more less
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- Also Known As:
- Sundial Lodge At The Canyons Hotel Park City
- Sundial Hotel Park City
- Sundial Hotel At The Canyons
- Sundial Lodge At Canyons Village Park City, Utah