We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceedingly Good” 5 of 5 stars
Review of Waldorf Astoria Park City

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Waldorf Astoria Park City
Ranked #5 of 60 Hotels in Park City
Certificate of Excellence
DC
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Exceedingly Good”
5 of 5 stars Reviewed March 23, 2013

This is my only 5* review. I could not really find any fault with this resort. I stayed here using a LOT of Hilton points and as a Diamond was upgraded to a suite. Not sure if the experience would have been as great if I had a regular room but I am reviewing this experience, which if booked through the internet would have been around $1100US a night.

Checkin- We did not wait, but there are only 2 desks which might cause a backlog at times. They were efficient and explained my Diamond benefit of $50 per day breakfast credit and an upgrade. Explained the ski valet system and lay of the land.

Room- Huge room with an amazingly nice kitchen (SubZero, Wolf, etc). We didn't use this but if you booked a whole week you would not feel like you were skimping by eating at home. This is a very very nice apartment. If you get a 2BR suite they just open the adjoining room, so it's living space with rooms on either side. Bathroom is huge with nice amenities, massive shower, plush towels and robes. Overlooks the heated pool.

Gym/pool: Gym is massive and has a ton of new equipment and weights. Pool is huge and heated and does tend to have a lot of kids in it. However, they have an adults only hot tub (towards the mountain) which shall forever endear me to the Waldorf. This alone wins them a 1-star bonus. The pool and hot tub are an insane amenity; swimming in a blizzard is a unique experience. I never found the pool or hot tub to be crowded and it was really really fun.

Dining: The dining in the hotel is OK, not a ton of options but you an always go up to the Canyons in 5 minutes (on the gondola) for a ton of options. The bar food is really good and I thought the prices were really fair. Not cheap, but like ski resort prices with no premium for it being a pricey hotel. Dining is convenient. It was never crowded.

Location/skiing- A short gondola ride up to the lifts; you can also ski directly into the hotel but it is long and somewhat flat. Once you dress in the boot room the ski valet will drive you to the gondola. We did wind up waiting a few minutes in the am for the car (it gets busy), only to notice that the gondola was literally 100 steps away. As in- you could hit it with a ball. I asked the valet if people really took car service to go half a block and he said "yes." We walked. This is weird to me and they should explain to people how close it is since may would prefer to walk 100 steps than wait 5-10 minutes for a Range Rover to drive you. The ski valet service is very nice but does impose waiting on you (for boots etc). They offer free sunscreen, lotion, water, and hot drinks on return. Very nice.

Service: I fond the service to be super responsive and not overbearing. People were really friendly as ski-bums tend to be. Lots of conversation at the bar, etc, but they could pick up on the cues if you wanted to be left alone. It is clear the Waldorf trains staff on how to be present without being annoying.

We had one glitch. At checkout they did not credit me $50 per day as they indicated on check-in (for a diamond amenity). I asked about it and they were confused and said that is not a perk. I didn't really care. I filled out an e-mail survey they send and simply stated that they should be careful about what they promise at checkin if they can't deliver. The Manager emailed me in an hour and credits my card for $100 even though there is no breakfast credit. I thought this was generous and beyond expectations. Consistent with the Waldorf experience.

Overall- if you can afford a suite, I highly recommend as a very unique, near perfect experience that is a laid-back but luxurious atmosphere. Cost prohibitive for most but aside from that I did not have anything to fault this for, and for this reason it's my only 5* review.

Room Tip: overlooking pool is a cool view. same level as boot room was convenient.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank greeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klh0320, General Manager at Waldorf Astoria Park City, responded to this review, March 26, 2013
We are so glad you enjoyed your stay with us at Waldorf Astoria Park City! We are always striving to provide a seamless experience for all of our guests and we are extrememly glad your stay was a positive experience! We hope to have the pleasure of welcoming you back in the future to Waldorf Astoria. Please contact me personally if I can be of any more assistance.

Best Regards,
Kerry Hing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,195 reviews from our community

Traveler rating
    843
    169
    103
    46
    34
See reviews for
421
452
24
117
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
washington,dc
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2013

My husband and I are just finishing an 8 night vacation at the glorious Waldorf Astoria. From start to finish,we were never disappointed. Quite the opposite, thoroughly delighted. Everybody at this hotel is delightful and eager to make your stay as comfortable as possible. The wonderful concierge, Joel, who planned our itinerary. The van drivers who drove us and went out of their way and the absolutely fantastic guys at the ski shop who fitted our boots, drove us up to pick up our skis and always a smile and chat about the day's skiing conditions
This hotel is a Must Stay and we are already booking for next year. Come and see for yourselves.
Thanks for everything.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ee00049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klh0320, General Manager at Waldorf Astoria Park City, responded to this review, March 26, 2013
Thank you for your kind review! We are so excited that you have chosen to return to Waldorf Astoria Park City next year and look forward to serving you again!

Best Regards,
Kerry Hing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northville, Michigan, United States
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 19, 2013

From arrival to departure, the valet, front desk, wait staff, and the excellent ski valet, all were exceptional. The rooms are spacious, meticulous and well appointed. We had a great view of the poola and mountain. The pool area is with out a doubt the best in Park City. Spring skiing was good, and most of the Canyons resort was open, despite 60 degree weather and sun. Delightful weekend.

Room Tip: Most rooms have either mountain or pool view, so tough to make a mistake. We prefer pool view, and...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salt lake city
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed March 18, 2013

My wife and I went in the other night for a massage. We found the facilities to be average but the maintenance is suffering. Some things we noticed, light fixtures in the ceiling not properly seated, broken control pads in the showers, very uncomfortable corbusier style chairs in the fireside lounge which we were informed had comfortable pads which got dirty and were not replaced. The locker rooms were seriously in need of attention when we arrived, towels strewn about, shower shoes, etc. Spa attendant missing in action most of the time. Massage was good but the therapists rushed us out of the massage room, even coming in when we were in a state of undress as if they wanted us out of there; which they did as we saw them going home for the night only minutes later. Not as relaxing as it should have been and not up to the golden door reputation.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
10 Thank utahskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 17, 2013

Two bedroom suites have a larger common area than the three bedroom suites. The Golden Door Spa is divine! LOVE LOVE LOVE the Repose Room. Slopes Restaurant has great food and wine! Our kids loved coming home each night to swim and make s'mores by the fire. Wonderful time!

Room Tip: Two bedroom suites have a larger common area than the three bedroom suites. The Golden Door Spa is...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank aggiemom4boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klh0320, General Manager at Waldorf Astoria Park City, responded to this review, March 26, 2013
We are so glad that you and your family had a wonderful time during your stay! We hope to see you in the future and provide even more great memories!

Best Regards,
Kerry Hing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
126 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 16, 2013

Easy access to ski slopes and ability to ski back to ski valet are a big plus. Room accommodations and helpfulness of all staff make the stay special. Pool, spa, fitness center and jacuzzi are end of day delights. Great for families and friends. For Canyons skiing this is the best location.

Room Tip: Fifth floor and above are preferred rooms
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed here for just a night though Hilton Honors, but we will be back. This is luxury at it's epicenter. A very cool atmosphere.
We stayed in a basic room, and that was amazing itself! This is a great property.
Very modern and new. We love it.

Room Tip: Even the most basic of room was better equipped than most 4&5 stars.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bacsusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
klh0320, General Manager at Waldorf Astoria Park City, responded to this review, March 17, 2013
Thank you for staying at our resort! We are thrilled to hear you enjoyed your stay. We look forward to seeing you soon.

Kerry Hing
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Park City hotels
5.5 mi away
Montage Deer Valley
Montage Deer Valley
#3 of 60 in Park City
4.5 of 5 stars 708 reviews
5.6 mi away
The Chateaux Deer Valley
The Chateaux Deer Valley
#4 of 60 in Park City
4.5 of 5 stars 501 reviews
5.6 mi away
Stein Eriksen Lodge Deer Valley
Show Prices
Show Prices
Show Prices
2.7 mi away
Hotel Park City, Autograph Collection
5.2 mi away
The St. Regis Deer Valley
The St. Regis Deer Valley
#7 of 60 in Park City
4.5 of 5 stars 749 reviews
2.3 mi away
Newpark Resort & Hotel
Newpark Resort & Hotel
#11 of 60 in Park City
4.5 of 5 stars 576 reviews
Show Prices
Show Prices
Show Prices

Been to Waldorf Astoria Park City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Astoria Park City

Property: Waldorf Astoria Park City
Address: 2100 Frostwood Drive, Park City, UT 84098-6522 (Formerly Dakota Mountain Lodge & Golden Door Spa)
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Park City
#4 Romantic Hotel in Park City
#5 Spa Hotel in Park City
#5 Luxury Hotel in Park City
#8 Family Hotel in Park City
#12 Business Hotel in Park City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Waldorf Astoria Park City 4.5*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Vacatia, Hotels.com, Hotwire, Odigeo, Cancelon, Expedia, Orbitz, Travelocity and Jetsetter so you can book your Waldorf Astoria Park City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Park City Hotel Park City
Waldorf Astoria Park City Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing