This review is intended to give a heads up to the importance of reading all paperwork carefully before renting this home. The home itself is beautiful, very new.About a 10 minute drive from PC. The kitchen itself is a bit lacking in more than the basics of cooking, but it suffices for most needs.
Although I read the rental agreement several times it turns out It still wasn’t good enough. Before I paid the deposit they suggested I buy travel insurance in order to cover typical trip cancellation issues, that other trip insurance plans offer. They then give you a link to read it,but I couldn’t open the link. I have read a lot of insurance plans and because I was attending my daughter’s wedding I didn’t plan on cancelling the trip.
What I didn’t realize is that the insurance they want you to buy also covers any accidents, etc that occur in their house. In other words it’s both travel and homeowners insurance, which you need to pay for. On top of that you are required to either buy accident insurance, which covers damage to the house, or put down a very large security deposit.
While staying at the house, 36 hours before the wedding, I fell off the side of the backyard steps because they do not have a railing, and they are very short. They also had a hose crossing over the steps.
I broke 2 bones in my foot, and badly bruised my wrist. Needless to say I did not wear matching shoes to my daughter’s wedding.
I had no intention of writing this review until I dealt with the management company for this property. I called them and told them what happened and that I may be asking for help with the medical bills. They promised to pass this on to I assume the manager, whom I will not name here.
This person did not even have the courtesy to call me back. She sent an email, with one line saying she was sorry to hear about my accident. Then went on about all the forms I signed and reiterating how I had the chance to sign up for travel insurance.
Bottom line, If this company had shown just a little bit of empathy and concern for someone who just spent thousands renting their property it would have helped go a long way. But also, I want to impress upon people how important it is to really study these forms. I travel A lot, and never felt as if the owner of the property was doing me a favor by renting to me, until now of course. They give a little, but ask a lot of their customers. Property is nice, as long as you know what you are getting yourself into.