We've now used ski butlers two years in a row, and they are wonderful. First, the rates are extremely reasonable - comparable to renting on the mountain. Second, they come right to your door (and are happy to accommodate last minute changes). For example, on our last day of skiing, we had an extended apres ski at the St. Regis (we had rented a house where they had initially delivered the skis) and they gladly agreed to come pick up our gear at the back of the hotel. The handoff was seamless. Third, everyone who works there was SO nice and helpful - enthusiastic and glad to share tips about conditions, restaurants, ski gear, etc. They are worth every penny!