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“Good but could be much better” 4 of 5 stars
Review of Park Plaza Resort

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Park Plaza Resort
Ranked #23 of 60 Hotels in Park City
Certificate of Excellence
Louisville, Kentucky
Level Contributor
144 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Good but could be much better”
4 of 5 stars Reviewed September 22, 2013

We traded into this resort through RCI .It seems that every time we go to a resort through RCI we manage to get a unit that has not been upgraded. The 2 bedroom units are large and for the post part nicely furnished except for the appliances that were probably 20 years old. The front of the microwave was cracked and the handle to the dishwasher was missing. Also the counter top in the half bath was cracked. They said it was within walking distance to downtown but 2 miles is not close, especially with no sidewalks. The common area was very nice and the staff was excellent; as friendly and helpful as anywhere we have stayed. Also our view was someone's back yard so sitting on the deck was no comfortable

Room Tip: Ask for an upgraded unit or room. They are there.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Debbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 30, 2013
Dear Debbie T,

Thank you for submitting a review. Our appliances are replaced every 6 years. Your room that you stayed in has not yet been renovated but it will be renovated in November. The countertops will be removed and we will put granite in it's place. New appliances are scheduled as well.

We are sorry we could not meet all of your expectations but we are confident when you return you will be delighted with the new rooms.

Safe Travels.

Kind Regards,

Hannah Zulueta
And your Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    143
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    26
    13
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Des Moines
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 12, 2013

This is a very well maintained property with numerous amenities. Not only that, but it is located in an area with an assortment of outdoor activities. Beautiful, beautiful area. The rooms are nicely appointed and comfortable.

Room Tip: Many good restaurants located nearby - several within walking distance.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank IATravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 30, 2013
Dear IATravelGirl,

It was our pleasure to have you stay with us. Thank you for your kind words and we hope to see you again when you return to Park City.

Kind Regards,

Hannah Zulueta
And your Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MN
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 3, 2013

I exchanged thru Interval Exchange for this resort for a week...I was very disappointed even though we had a two bedroom/three bath.. We were on the bottom floor so we heard all the footsteps from above and it was noisy (all day/night)..Our outside area had two plastic cheap chairs that looked at a fence that was about 12 feet away which was adjacent to a local neighborhood...Our unit did not have laundry facilities but you could do laundry in the garage basement. Just didn't feel safe down there. The front staff was very nice except one woman when checking in did not like the fact that I stated the place was so small and not what I expected from a timeshare exchange.. The resort itself is very quiet and quite boring. If you want to relax this is the place to go but ask for the top floor or don't plan on sleeping if you have anyone above you. We will not be back.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mntripqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 4, 2013
Dear mntripqueen,

Thank you for taking the time to fill out your review. Your feedback is important and we're sorry we could not earn your happiness to have you consider us for a future exchange. We love our small little resort and hope if you change your mind, we'll have you stay with us again.

Kind Regards,

Hannah Zulueta and the Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearfield, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

We just spent the best week ever. If feels like home, the accommodations and staff are outstanding we can't wait to go back. The weather was great cool in the evenings and mornings.
We love all the amenities of the rooms, I enjoy cooking and it is great to be able to take advantage of the kitchen while there.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Donetta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 4, 2013
Dear Donetta M,

Thank you for your kind words. We;re happy to hear you have a wonderful time. Please do come see us when you return to Park City.

Kind Regards,

Hannah Zulueta and the Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 30, 2013

We just returned from a 3 night stay at the Park Plaza Resort. I found this place thanks to Trip Advisor reviews and scored a great value deal (being summer time) with the added bonus of a $20 gift card for Fuego's Italian Restaurant across the road upon check-in (see their website for latest deals). We received great service from Kwadwo upon arrival and were pleasantly surprised by the standard and size of the recently renovated room, with balcony. It seems we were upgraded from the regular Junior Studio Efficiency to a larger one with balcony which looked across the road to the mountain. Nice! Very well appointed, spacious for the two of us. Great mini kitchen facility with everything we needed. Comfortable bed and pillow. We really enjoyed our stay, including the hot tub, and the staff were very friendly and helpful. Free coffee, fruity waters and Chlorophyll water also in the lobby. Nice selection of quality toiletries in the bathroom too. Hotel was in a great, convenient location - we walked in to Main Street on day 1 (about 25 mins) and later that day caught the FREE bus back to the hotel (bus stop right across the road). That evening we took the bus to Deer Valley Resort and back again (all free) for the Jewel Concert. We walked less than the people who drove and had to deal with the traffic and trek from the parking lot! Undercover parking for our car was great too. Really great value for money - we would definitely stay again.

Room Tip: Ask for a room farther away from the pool/spa if you don't want to be disturbed by users
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TheBennetts_RVLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 4, 2013
Dear globaljewels,

Thank you for taking the time to share your vacation story. Glad you enjoyed Fuegos. Their food is tasty and they are just across the street too! And thank you for sharing all of your Park City tips. We look forward to having you stay with us again when you return.

Kind Regards,

Hannah Zulueta and the Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. George, Utah
Level Contributor
107 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 24, 2013

We made an exchange through RCI for this resort for a week. The room turned out to be a bare minimum studio which was much much smaller than your average hotel room. One night was enough, we had to try and upgrade or leave. We were able to upgrade for $45 a night to a one bedroom suite. It was very nice and semi quiet. Lots of noise from the indoor pool and outside noise from barking dogs from apartments to the rear of the property. It was well located and the staff was very friendly and helpful. Do not get the studio and ask for third floor. They try but it just didn't cut it for us. We will not be back.

Room Tip: Third floor and do not get a studio
See more room tips
  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 4, 2013
Dear Nick B,

Thank you for selecting Park Plaza for your exchange. We're sorry to hear about your experience in the size of our studios - they are the smallest at our resort. They have a queen bed, kitchenette, small table, and bathroom. If your home resort allows you to trade into larger units than what you own, we recommend selecting a Mini or above at our resort the next time which I think will better fit your needs.

Kind Regards,

Hannah Zulueta and the Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

Have stayed here many times and total experience is always awesome. the attention to all the details is terrific. The weather not as perfect as I would have liked but it in no way prevented a wonderfull stay at the Park Plaza Resort.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Grayfox_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this review, September 4, 2013
Dear Grayfox_13,

Thank you for taking the time to share your experience with us and future guests. We are happy to hear you enjoyed your stay and look forward to your return.


Kind Regards,

Hannah Zulueta and your Park Plaza Resort Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Resort

Property: Park Plaza Resort
Address: 2060 Sidewinder Dr, Park City, UT 84060-7365
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Park City
#19 Romantic Hotel in Park City
#21 Business Hotel in Park City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Park Plaza Resort 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Family condo boutique resort centrally located in Park City. We are 1 1/2 miles from Main Street and Park City Mountain Resort. 4 Miles from Deer Valley and 8 miles from the Canyons. Our mini, one and two bedroom condo suites have full equipped kitchens, living areas, fireplaces, and balconies. Our studios have kitchenettes. In season we have a courtesy shuttle that will take our guests to the two ski resorts nearby, Main Street and nearby attractions. 24 Hour Front Desk, Indoor Pool and Jacuzzi, Fitness Center, Sauna, Ski Storage Lockers, Shuttle Reservations To And From Salt Lake City Airport, Complimentary Shuttle Within Park City, Underground Parking, Pre-Book Lift Tickets, Free Laundry, Free local calls, Free DVD's, Community Barbeques, Elevator, Guest Services, Meeting Facilities, Daily Maid Service, include Lobby Amenities and Events through the week ... more   less 
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Also Known As:
Park Plaza Hotel Park City
Park City Plaza Hotel
Park City Plaza Resort
Park Plaza Park City
Park City Park Plaza
Park Plaza Resort Park City, Utah

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