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“The staff make the property special!”
Review of Park Plaza Resort

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Park Plaza Resort
Ranked #22 of 60 Hotels in Park City
Certificate of Excellence
Reviewed July 7, 2013

While the property is somewhat dated, and lacks some of the amenities found in other "boutique" resorts, the staff at the Park Plaza were outstanding - they were very personable (e.g. Kwadwo greeted us by name every morning) and responsive to every request (e.g. softer pillows, assistance with room issue, etc.). At the end of the day, it is the people that made our recent visit memorable and the property special!

  • Stayed: July 2013, traveled as a couple
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4  Thank JAG7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded July 8, 2013

Dear JAG7,

Thank You... so much for your kind words. The team here at the resort truly love serving all of our guests and owners. We love what we do and we appreciate it so much more when you recognize our efforts. Kwadwo also sends his greetings and we look forward to seeing you when you return to Park City.

Kind Regards,

Hannah Zulueta and your Park Plaza Resort Team.

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196 - 202 of 301 reviews

Reviewed July 5, 2013 via mobile

My husband and I stayed here on a timeshare exchange. The one bedroom was very spacious with a full kitchen and two full bathrooms. The people who work behind the front desk were very helpful. Would definitely stay there agin if we were in the area.

  • Stayed: July 2013
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3  Thank leven4all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded July 8, 2013

Dear leven4all,

It gives us great pleasure to see your positive feedback. Thank you for taking the time to share your experience with us and other travelers. Do contact us when you return to Park City. We look forward to seeing you again.

Kind Regards,

Hannah Zulueta and your Park Plaza Resort Team.

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Reviewed June 29, 2013

Things I Liked:
- Check in/Check out was quick and efficient
-Our room had a VHS/DVD combination player, and the TV had an expansion slot for SD cards.
-Room included: Two burner stove, microwave, settings for two, toaster, blender, cutting board, dishtowels and a hot pad, as well as dish detergent and a drying rack.
-Staff was true to their word and closed the facilities at 11pm.

Things I Hated:
-Since the facilities are open until 11pm there is little chance of going to sleep before then--the sound from the pool/atrium bounces around and into the rooms.
-The light traveled under the door to our room, and the sound came right through it. House cleaning starts at 9am, and the pool opens then as well (we heard a little boy yelling "cannon ball" clear as day the second morning).
-I'm guessing we were in one of the renovated rooms; what it looks like is cheap stain over old cabinets (the places where it missed were clearly visible), the carpet was comfortable, but on the side nearest the wall it was clearly visible that remnant pieces had been put together, and not even glued.
-The bed was small and uncomfortable. My spouse and I are both just under six feet tall and around 300lbs--in other words, not small people. Very little sleep was had, and we both woke up sore and tired.
-The room was flooded with light at night, and not just from the light under the door. Our window faced the patio/barbecue area and was lit from above and below. The light was so bad we created a make-shift "blackout" curtain of our own just so we could sleep.

Things Worth Mentioning:
-The room seemed in good order when we arrived; I discovered a hair that could not have been either of ours when we turned the bed down.
-The shower head--as is the case at most hotels--was really low (eye-level for me). Since it is the rain-style it took a very long time to rinse shampoo/conditioner/soap, and I had to stand in a semi squat just to get under the water.
-The studio layout is a very economic use of space; if you are traveling with an infant or small child go the next size up, there is no way to fit a crib/pack and play/roll away in that room, and the bed is only a full, so don't plan on sleeping as a family, either.
-The mirror over the sink (which serves both bathroom and kitchenette) reflects directly what is in the bed; a little awkward (unless that's your kind of thing).
-We got a good chuckle out of the card they hand out to all guests which lists a "crackpot" as one of the complimentary house wares.

The Final Word:
-For a timeshare/resort this falls short of what I've come to expect (I've spent every Memorial Day since I was eight at different time-share properties). The property had lots of services for winter/families, but as a couple I would not recommend it unless you want to spend the extra cash for an upgrade.

*NOTE: I booked through a third party for a "suite" and was put in a studio, despite contacting the third party to get the room reassigned; disappointing customer service from Park Plaza to work with them.

Room Tip: Book through the resort to get better customer service. Ask for a room that does not open to the...
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  • Stayed: June 2013, traveled as a couple
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4  Thank jadeluckmoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded July 1, 2013

Dear jadeluckmoney,

Thank you for sharing your thoughts about your recent stay. We are very sorry we did not meet all of your expectations.

Summers are very popular with families. We are one of the few resorts in Park City with an indoor pool and it becomes one of the reasons why a lot of families stay with us and our pool hours are from 9 to 11pm (9pm to 11pm is quiet time in the pool).

Our remodeled studios are best for couples. We apologize we could not accommodate your request for an upgrade - we do sell out the larger room types quite early.

We do hear your comments about our renovated studios. The beds are brand new and plush and we have heard a lot of excellent comments about them and we're sorry they did not meet your needs.

Your vacations are important to us and to you and we thank you for sharing your thoughts.

Kind Regards,

Park Plaza Resort.

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Reviewed June 3, 2013

My family of three enjoyed our stay during Memorial Weekend. The 2 bedroom with a kitchen had well-appointed amenities. The nicely remodeled room was very clean and cozy. We loved the indoor pool and game room. The staff was very helpful and willing to make recommendations on things to do for the weekend. I would totally go back to this hotel again.

  • Stayed: May 2013, traveled with family
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4  Thank HLMSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded June 5, 2013

Dear HLMSanDiego,

It was a delight to have you and your family stay with us. We look forward to seeing you when you return to Park City.

Kind Regards,

Hannah Zulueta and the Park Plaza Resort Team

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Reviewed May 21, 2013

We decided to go to Park City for our family vacation and stayed in a great one bedroom unit. the room was clean, staff is very friendly and helpful and always had great recommendations on where to eat and some places to have some fun. we were also able to take part in a wine and cheese tasting they do at the resort which was great! would definitely recommend the resort to anyone looking for a nice family friendly resort, close to all the action park city has to offer.

  • Stayed: August 2012, traveled with family
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4  Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded May 22, 2013

Dear Gary J,

Thank you for your kind review. Summers are beautiful in Park City and we're glad you enjoyed your stay with us.

We look forward to your return.

Kind Regards,


Hannah Zulueta and the Park Plaza Resort Team

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Reviewed May 21, 2013

My family and I recently stayed for a short weekend trip, and the staff was fantastic. The facilities were very clean and the staff was very helpful and knowledgeable with the surrounding area. My children loved the indoor pool and game room which showed movies to keep them occupied. When we called to book our time the the process was very smooth and took less time than I imagined.

We cant wait to go back and have another great experience!

  • Stayed: May 2013, traveled with family
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4  Thank 13SJR13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded May 22, 2013

Dear 12SJR13

Thank you for your review. We're delighted your family enjoyed our indoor pool and game room. Summer is just starting and we'd love to have you stay with us again the next time you are in Park City.

Kind Regards,


Hannah Zulueta and the Park Plaza Resort Team

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Reviewed May 19, 2013

In Park City for meetings, and Park Plaza is convenient to everything I need to do. Seeing a lot of progress at the resort. John at the front desk is great. Kwadwo, Damir also fantastic. My unit was spotless and met Rosario the head housekeeper. Great job of cleanliness.

  • Stayed: May 2013, traveled on business
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4  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellingdaily, VP Hospitality at Park Plaza Resort, responded to this reviewResponded May 20, 2013

Dear John W,

It was a delight to read your wonderful review. I am so pleased that you enjoyed your stay with us and that you had an opportunity to meet our staff.

It is always a pleasure for us when you stay at the Park Plaza and we look forward to your return.

Kind Regards,

Hannah Zulueta and the Park Plaza Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Resort

Address: 2060 Sidewinder Dr, Park City, UT 84060-7365
Phone Number:
Location: United States > Utah > Wasatch Range > Park City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Park City
#5 Best Value Hotel in Park City
#19 Romantic Hotel in Park City
#21 Business Hotel in Park City
Price Range: $114 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Plaza Resort 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Family condo boutique resort centrally located in Park City. We are 1 1/2 miles from Main Street and Park City Mountain Resort. 4 Miles from Deer Valley and 8 miles from the Canyons. Our mini, one and two bedroom condo suites have full equipped kitchens, living areas, fireplaces, and balconies. Our studios have kitchenettes. In season we have a courtesy shuttle that will take our guests to the two ski resorts nearby, Main Street and nearby attractions. 24 Hour Front Desk, Indoor Pool and Jacuzzi, Fitness Center, Sauna, Ski Storage Lockers, Shuttle Reservations To And From Salt Lake City Airport, Complimentary Shuttle Within Park City, Underground Parking, Pre-Book Lift Tickets, Free Laundry, Free local calls, Free DVD's, Community Barbeques, Elevator, Guest Services, Meeting Facilities, Daily Maid Service, include Lobby Amenities and Events through the week ... more   less 
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Also Known As:
Park Plaza Hotel Park City
Park City Plaza Hotel
Park City Plaza Resort
Park Plaza Park City
Park City Park Plaza
Park Plaza Resort Park City, Utah

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