Just returned from a week vacation at the Hampton Inn Park City on Landmark Drive. This place just misses the mark. I've stayed at many Hampton Inns and I am a devout customer. They are generally reliable. This property, however, falls short of my other experiences. With no real manager on duty, none of the problems that arose were solved. Our room had some needed repairs. When I complained to the person at the front desk, I was told that the maintenance "guy" would fix everything by the next day. After waiting 3 days for the repairs, I was finally just switched to another room. It is just easier for them to do that than fix anything. The place in general, could be nice, however, without anyone around who really cares, it is showing signs of neglect. Too bad, since the location is good and the ski package deal was great. Hopefully, they will get their act together. By the way, don't expect the person you speak to over the phone to even be employed there by the time you arrive. I must have spoken to 3 different people at the front desk when making my plans. None of them work there any longer. They were actually training a new person.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Park City offers our guests a great value and excellent service by all of our staff. We are conveniently located at the I80 Park City and Kimball Junction (exit #145). The hotel is adjacent to the Tanger Factory Outlet and Ruby Tuesday restaurant. The Redstone Center is 1/2 mile from the property offering additional dining options, shopping and entertainment (movies and bowling). Our lodging rates include full hot breakfast buffet, free Wireless Internet service, comfortable lodging accommodations and use of our indoor swimming pool, hot tub and fitness center. Recreational activities abound in the Park City area- all within a short 5-10 minutes from the hotel. We look forward to welcoming you to the area and our property! ... more less
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- Also Known As:
- Hampton Inn And Suites Park City Hotel Park City
- Hampton Inn Park City
- Park City Hampton Inn
- Hampton Inn And Suites Park City Utah