I visited recently on a Friday night, and the place was jammed. It’s clearly popular with locals!
The wait was 40 minutes to be seated, another ten for my order to be taken, and five minutes more before a drink (it was water -- simple!) was brought to my table. Given the huge crowd, the 40 minute wait is understandable, but not the 15 minutes for water arriving at the table… The server was friendly and helpful if somewhat inefficient. I’ve been to other Outback locations where the manager stops by the table to check on everything—in this case, the busy Friday night may have kept such a person too busy to check in on guests.
The location itself is convenient if you are driving; for those relying on mass transit, your only option would be the bus, so could be a challenge. The restaurant is located in a strip mall, and the dining area has not been dressed up that much, so you feel as though you’re dining in a strip mall. Not bad, I suppose, especially for a chain, but the décor and atmosphere are fairly bland. One issue you’ll find is that the seating is nearly all open plan – there are very few booths or walls or dividers to create privacy, so it’s not the place for a quiet conversation. Lighting level is good, and because you’re in a strip mall, there are no stairs, so disabled access is excellent. No views, but at this price it would be unfair to expect much. Overall, there is a “stock standard” sort of feel to the place … and that carries over to the food.
I ordered the prime rib with fries, sautéed mushrooms, and a house salad on the side. The salad arrived fairly quickly, and was reasonably fresh, although there was insufficient dressing (and I’m not big on dressing). When the main course arrived, the meat was flavorful if not completely tender; not bad. The fries were very greasy, the mushrooms slightly undercooked and lukewarm. Overall, the presentation fell a little flat—the meal was rather plain.
In sum, you’re paying a slightly above average price for a location, meal and service that is average at best. And that’s the trouble: There’s not a lot wrong with the place, but on the other hand, there isn’t anything that is compelling about it either. Safe enough to eat there if you like the brand or the menu, but otherwise you’re safe to skip.
Hope this helps!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.