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“Love the Happy Hour!”
4 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #3 of 21 Hotels in Ogden
Certificate of Excellence
Mount Vernon, Washington
1 review
“Love the Happy Hour!”
4 of 5 bubbles Reviewed May 6, 2013

Nice people, decent rooms, and great happy hour drinks and snacks. We frequently come through, and always stay here. Our group is usually driving semi-trucks, and the adjoining truck parking lot and nearby truck stop make it a great place to spend the night.

Stayed May 2013, traveled on business
Helpful?
Thank Darren E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, May 8, 2013
DarrenE,
Happy Hour is the best for many of our guests!!!! Imagine, getting a free social for an hour with a great staff member making you feel right at home.

Your review is a statement we often hear. We appreciate people commenting on this ammenity that we offer to our guests. Your taking the time to let us know that you liked this part of your stay is so appreciated.

I hope in the future, we will see you again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
Waterloo
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed May 3, 2013 via mobile

Flash foyer and clean rooms. Nice to have seperate sitting area in room. Rust and mildew in bathroom, however.
Breakfast at far end of hotel in an adjoining restaurant, so be prepared to walk. Breakfast well presented and very attentive server. Good selection of items.

However, the restaurant for other meals should be missed. Handy yes, but poor service even though plenty of staff and few customers. Had to interrupt staff conversation to see if our order would be taken after waiting 15 minutes being ignored by several staff that walked passed on their way to the staff chat area. This restaurant reflects poorly on the hotel whose staff are attentive.

Stayed May 2013
Helpful?
Thank raobrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, May 6, 2013
Dear RaObrien,
I appreciated your comment concerning your stay at the hotel. We thank you for taking the time to let us know what we are doing correctly and what needs improvement. As travelers, we are always busy, for a guest to write a review for TripAdvisor is greatly appreciated by our management.

We are glad that we met your expectations on some accounts, but are disappointed that there were areas of concern. Please know that all reviews are handled individually per department and your comments have been addressed with the appropriate departments involved. Guest comments, be them positive or negative help to let us know what we must do as an enitre staff to create a "perfect experience" for the guest.

In the future, we would appreciate your staying with us again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed April 30, 2013

This is our second time here as we pass through snow-birding it. The hotel has the semi-suite style rooms where the rooms are not partitioned but is comfortably furnished and well maintained. They host a free happy hour 6-7pm adjacent to the lobby most evenings which is tended by a very friendly hostess. The price is right and a very decent restaurant in the same building (where the included breakfast occurs) is directly on hand for road weary travellers. Our only quibble is the very small pillows (referred to by others in this thread) which are out of step with the rest of the relatively recent renovation (about 2 years ago). We will again be back next year either coming or going.

Room Tip: We always choose the top floor at hotels of this design. Dog owners will be offered rooms on the mai...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fairguy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, May 1, 2013
Thank you for taking the time to write about your recent stay at the Comfort Suites, Ogden. From your positive review, I am glad that we were able to meet your expectations. We appreciate also your continued business with us.

Our staff here at the hotel is amazing and we are very proud of them. They receive all comments written by our guests concerning their stay, be them positive or negative. They all will have the opportunity to hear your comments. Again, we thank you for your review and look forward to having you stay with us in the future.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Findlater
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

My brother, sister-in-law and myself were on our way home to Saskatchewan from Arizona. We were anxious to get home, and hoping not to get caught in any of the bad weather around the country. The rooms were very comfortable and quiet. It was nice to have a restaurant attached to the hotel. The staff were very friendly and helpful. I had a problem getting the Wi-Fi on my i-Pad and the clerk had me bring it down to her and she explained it to me and got me going.

The nicest surprise of all was when we got up in the morning and found our bill under the door. Attached to the bill was a sheet with "Go Roughriders" (our home football team) written at the top. And it was even written in green ink, the color of our Riders jerseys. What a way to make you feel welcome and at home!!! Thanks so much.

Room Tip: I was in 207, and my brother and his wife were in 205. Just far enough away from the noise of the i...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites, responded to this review, April 30, 2013
Thank you for taking the time to review our hotel. It is wonderful to hear you had a quiet and comfortable stay here at the Comfort Suites in Ogden. I love that you had such a positive experience with our staff and found them very friendly and helpful. It means a lot to our staff to know what they do every day is recognized by our guests! We hope to have another opportunity to provide you with a superior stay and excellent customer service. Come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

We have stayed here several times & find that is always very comfortable, clean & friendly. The evening happy hour was very pleasant.
Breakfast was very good as well. We were well looked after.
Would recommend the hotel and will be staying there again.

Room Tip: We book a room on the side away from the freeway.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sk User
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites, responded to this review, April 29, 2013
Thank you for taking the time to review our hotel with such positive feedback. I am pleased you were able to experience our comfortable, clean and friendly accommodations here at the Comfort Suites in Ogden. It’s wonderful you were able to experience our free hot breakfast and evening happy hour. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Come back and see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
4 reviews
5 of 5 bubbles Reviewed April 22, 2013

My husband & I had a great stay at the OGDEN UTAH, COMFORT SUITES. We had had a long day driving. Our room was very clean & comfortable. We decided to have a rest on the comfy beds then head for HAPPY HOUR in the social room. Our lady host looked after us very well with drinks & snacks. We also got to visit with other guests. We had a good breakfast the following morning, the lady who is the host in the café is very helpful I would recommend The Suites.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caroline889186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites, responded to this review, April 24, 2013
Thank you for taking the time to review our hotel. I am glad you enjoyed your overall stay and the Happy Hour in the social room. Our goal is to have every guest feel welcome and comfortable while experiencing extraordinary customer service with sincerity. I’m so happy you were able to experience our wonderful team and enjoy your visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

Awesome employees, friendly, helpful, beautiful rooms and hotel. I know where i will be staying when traveling to Ogden. The restaurant has great food and the location of the Hotel is convenient. Many great amenities on location as well.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cgreen3317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, April 4, 2013
Dear Cgreen 3317,
We at Comfort Suites, Ogden are delighted that you enjoyed your stay with us last night. We so appreciate your business and value it.
Taking the time to write your comment on TripAdvisor is also appreciated. We share all comments with our entire staff, be them positive or negative all comments are important to us.
We hope that if you are traveling our way in the future that you will choose to stay with us again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 2250 South 1200 West, Ogden, UT 84401
Phone Number:
Location: United States > Utah > Wasatch Range > Ogden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in Ogden
#4 Romantic Hotel in Ogden
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 142
Reservation Options:
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Also Known As:
Comfort Hotel Ogden
Comfort Suites Ogden, Utah
Ogden Comfort Suites

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