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“Sweet Dreams” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #3 of 21 Hotels in Ogden
Certificate of Excellence
Calgary, Canada
Level Contributor
4 reviews
“Sweet Dreams”
5 of 5 bubbles Reviewed April 22, 2013

My husband & I had a great stay at the OGDEN UTAH, COMFORT SUITES. We had had a long day driving. Our room was very clean & comfortable. We decided to have a rest on the comfy beds then head for HAPPY HOUR in the social room. Our lady host looked after us very well with drinks & snacks. We also got to visit with other guests. We had a good breakfast the following morning, the lady who is the host in the café is very helpful I would recommend The Suites.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank caroline889186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites, responded to this review, April 24, 2013
Thank you for taking the time to review our hotel. I am glad you enjoyed your overall stay and the Happy Hour in the social room. Our goal is to have every guest feel welcome and comfortable while experiencing extraordinary customer service with sincerity. I’m so happy you were able to experience our wonderful team and enjoy your visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
    129
    102
    30
    13
    1
See reviews for
88
69
15
47
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

Awesome employees, friendly, helpful, beautiful rooms and hotel. I know where i will be staying when traveling to Ogden. The restaurant has great food and the location of the Hotel is convenient. Many great amenities on location as well.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cgreen3317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, April 4, 2013
Dear Cgreen 3317,
We at Comfort Suites, Ogden are delighted that you enjoyed your stay with us last night. We so appreciate your business and value it.
Taking the time to write your comment on TripAdvisor is also appreciated. We share all comments with our entire staff, be them positive or negative all comments are important to us.
We hope that if you are traveling our way in the future that you will choose to stay with us again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

Super nice pillow top bed and nice "suite" style room. Nice and roomy. Excellent full size free breakfast. Great value! Clean, smells good and wonderful staff. Only problem was they only had foam pillows, not feather, but that is not something you find very often. The attached restaurant is just ok for dinner, but at least it is close food. And that is where you get the fabulous breakfast.

Room Tip: High room not right next to Elevator or Ice Machine
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lstillwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSCustomer_Care, Comfort Suites at Comfort Suites, responded to this review, April 4, 2013
Thank you for taking the time to review our hotel. It’s a pleasure to hear you had such a positive experience during your stay, enjoyed the staff and were able to take advantage of the breakfast. I will be sure to pass along your kind words to the rest of the staff. Your feedback is very important to us and helps with our continuing efforts to provide excellent service and a great stay to all our guests. Come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

It was one of the best hotels we've stayed at in a long time. Staff was very helpful and welcoming. We will be staying at this hotel a lot more now. The pool was clean. The hotel was close to the freeway making it easy assessable.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Heatherjtdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, January 4, 2013
Thank you for taking your time to write to TripAdvisor. Your kind and positive comments on Comfort Suites, Ogden are much appreciated by the entire staff.

I am glad that we met your expectations and have passed your letter to all of the departments of the hotel. We are a total team and can not make a guest's stay enjoyable without all departments working together.

We look forward to having you stay with us in the future. Again, thank you for your business and comments.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites / Holiday Inn Express
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, OR
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed December 31, 2012

I've stayed at this Comfort Suites several times over the past fifteen years or so, and it has generally been a pleasant experience. It is very conveniently located near the interstate, but road noise has never been an issue. The rooms are fairly large and nicely furnished. The staff is always pleasant and the lobby area is quite nice. The Cactus Reds on premises is also very convenient with good food.

During our most recent stay, a few things stood out which lowered my rating of this hotel down to "Average" instead of "Very Good". For starters, some of the bathroom fixtures were showing significant wear. The shower surround had started peeling away from the wall in one place, and the water pressure was such that I was unable to adjust the shower head to a comfortable setting. The bed mattress seemed overdue for a replacement, which, combined with the Chiclet-sized pillows that all Comfort Suites seem to use, made for a restless night. From previous experience at the property, I knew that the walls and ceilings were prone to letting noise in from the neighboring rooms. This time, we were treated to adult-themed audio entertainment from the couple next door who decided that 3am was a perfect time to get romantic.

I'm not sure if we'll continue to stay at this Comfort Suites, although I still like it better than the Holiday Inn Express across the lot. In addition to its convenient location, the room rates are very reasonable and they happily accept dogs, which we very much appreciate.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PlazMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, January 2, 2013
Thank you for taking time to write your comments about Comfort Suites Hotel, Ogden to TripAdvisor. We appreciate all comments from guests not only good, but also problem areas as well. Without comments from our guests we do not know what areas need improving.

In reference to the issues in your room, I would ask that you either call me or e-mail me directly so that I can find out which room you stayed in and rectify the problem for future guests.

We do not want to be "AVERAGE" in your mind but rather "STELLAR."

We appreciate your choosing to stay with us in the past. I look forward to hearing from you.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farum, Denmark
Level Contributor
14 reviews
4 hotel reviews
5 of 5 bubbles Reviewed December 30, 2012

We stayed one night at Comfort Suites when we recently celebrated my husbands birthday. It was a vey nice experience. The room was nice, big and clean. It might be a small detail, but we found the towels and comforter wonderful. We took the opportunity to enjoy a drink during the happy hour before we left for having dinner on 25th street. The waitress was very friendly - as all the employees we met.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MBoFriis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, January 1, 2013
Thank you for taking the time to write to TripAdvisor about your stay with us at Comfort Suites, Ogden. We wish you husband a belated Happy Birthday!

I am glad that you enjoyed your stay and that our staff met your expectations. In the future, we would appreciate your choosing to stay with us again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites / Holiday Inn Express
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marriott-Slaterville, Utah, United States
1 review
5 of 5 bubbles Reviewed December 19, 2012

It was necessary for my husband and I to stay in a hotel for a several days. We had a disaster happen in our home and was unable to stay there. We stayed at the Comfort Suites and they were very accommodating. The service was excellent and our room was very clean. The staff was very friendly and was willing to help. The lobby was very nice and spacious. The rooms were very quiet. They also had a complementary breakfast.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeAnn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this review, December 20, 2012
Thank you for choosing to stay at Comfort Suites, Ogden. We are sorry that you had a disaster in your home, but we are glad that our hotel made your stay comfortable. Also, we thank you for taking your time during this busy season to respond to TripAdvisor.

When your review came to us, we definitely do remember you. All of my staff remember how sweet you were. We hope that a new fire extinquisher came with the insurance cleanup!!!!!

I will pass your letter on to our entire staff, since they truly create the COMFORT behind Comfort Suites.

In the future, if you have a need for lodging again, we would appreciate your staying with us.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites / Holiday Inn Express
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 2250 South 1200 West, Ogden, UT 84401
Phone Number:
Location: United States > Utah > Wasatch Range > Ogden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in Ogden
#4 Romantic Hotel in Ogden
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 142
Reservation Options:
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Also Known As:
Comfort Hotel Ogden
Comfort Suites Ogden, Utah
Ogden Comfort Suites

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