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“It's Alright”
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 21 Hotels in Ogden
Certificate of Excellence
Reviewed August 27, 2012

This place is ok preety average if you ask me. One thing I hated was the resturaunt that was connected for breakfeast there was barley anything available when there was something it was so unflavored you would have to use so much salt to flavor it. The lobby looks good but don't let it fool you the rooms are just really simple and average nothing special here.

  • Stayed: July 2012, traveled with family
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Thank TravelAddict2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 - 261 of 323 reviews

Reviewed August 22, 2012

We had such a great experience at the Comfort Suites in Ogedn! The cleanliness of the hotel from lobby to room ro restaurant to the pool was exceptional! We went to Ogden to take our 5 small children school clothes shopping and stayed overnight at CS. The room was perfect!!!! The 2 queen beds as well as the roll-away couch were all very comfortable and the water remained hot through the very last shower :) The breakfast was delightful and the pool was perfect for a morning dip! Thank you again for such superior service at a family affordable price!!!

  • Stayed: August 2012, traveled with family
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1  Thank ami b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

Newer facility, otherwise typical of Comfort Suites. Clean and comfortable bed. Jacuzzi bath tub, but should have instructions in the the room for its use. Lots of lamps in the room, but none were connected to wall switches making it inconvenient to operate them. Don't expect much of the breakfast-- dry scrambled eggs, sausage, limited selection of dry cereal, waffles, yogurt, uninspiring bread, muffins, etc. friendly staff. Easy access to downtown restaurants. Very acceptable for an over night stop.

Stayed: August 2012, traveled as a couple
Thank Fadbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this reviewResponded October 2, 2012

Thank you for taking the time to write to TripAdvisor on the Comfort Suites, Ogden, Utah. Appreciated all of your comments and take all suggestions seriously. We want to provide the best quality to our guests at the best possible price.

We would appreciate your staying with us for future visits.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2012

This hotel was very nice. It was located right of I-15, making it convenient for a vacation. The lobby was decorated very well, and it had a clean and sophisticated design. The staff was very nice, and they were willing to help us with any complaint. The room was wonderful as well. It was very commodious and very comfortable. The beds, couch, and bathroom were all very immaculate, making the stay enjoyable. The breakfast was very nice. It was located in the restaurant next to the hotel, allowing the delicious breakfast to have a good ambiance. This hotel was definitely a good stay. Stay at this hotel for an enjoyable trip.

  • Stayed: July 2012, traveled with family
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2  Thank Obok15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this reviewResponded August 1, 2012

Thank you for choosing to be our guest at Comfort Suites, Ogden . We appreciate your choosing our hotel and thank you for the comments that you took the time to write TripAdvisor.

Without comments from our guests, the staff at Comfort Suites do not know if we are meeting all of our guests expectations. I have shared your comments to our owners as well as the entire staff.

In the future, we would appreciate you staying with us again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites / Holiday Inn Express
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2012

We stayed here during the memorial weekend break, and wow! For the reasonable price we paid, I was amazed at how clean, spacious, and updated the rooms were. Included was a fridge, and microwave, large screen T.V., many channels to view including HBO, an extra sofa sleeper, and room service for meals. The rooms are well laid out and spacious. Bathroom was very clean and well stocked with soap, etc. A hot breakfast was included which was great, pour your own waffles, eggs, bacon/sausage, hash browns, fruits, cereals, yogurt, juices, more. You have to walk down the hallway on the North side to the restaurant that is connected to the hotel. We mistakenly walked into what appeared to be a dining room in the lobby area, but the receptionist kindly directed us to where the breakfast buffet was. The staff was very helpful and informative from the moment we checked in. The restaurant that is connected to the hotel features steak and bbq, but we were not able to eat there. We were told it was pretty good. Definitely recommend this place, and will return for another visit soon.

Room Tip: Upper floors, corner rooms are most quiet and less foot traffic.
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  • Stayed: May 2012, traveled with family
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Thank HappyTrails208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this reviewResponded August 1, 2012

On behalf of Comfort Suites, Ogden, we thank you for choosing to stay with us. We are delighted that we could meet and maybe exceed your expectations of our hotel.

We appreciate your taking the time to write to TripAdvisor and comment on the property. Without our guests comments, we never will know if there is a problem or we aremeeting your needs. Your comments helped our hotel and expecially our staff greatly.

We would look forward to having your visit us again in the future.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites / Holiday Inn Express
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

Convenient location right off the interstate.We only stayed for one night and we were very pleased with the size and comfort of the room. In addition to 2 queen beds there was a nice sofa and coffee table. The mirrored closet was large. Nice flat screen TV with lots of channels including 3 HBO. Nice little area with tiny refrigerator and microwave with a sink. Small coffee maker with extra coffee packets. Good water pressure in shower. Nice complimentary toiletries. There is a free happy hour M-F with beer, wine, soda and chips and salsa. There is a restaurant attached to the hotel called Cactus Red's. We ate dinner there because we didn't feel like going out after a long day traveling and were surprised with how good and reasonably priced the food was! (Get the Navajo Club sandwich!). Breakfast is buffet style served in the same restaurant and there were a few more choices than the norm and was very good. We only had 2 issues - the AC in our room stopped working. We called the front desk at 9:30 PM to report it and they said they would send the maintenance man over (which was surprising that there was a maintenance man on call that late!). We waited for a little while but decided we needed to get some sleep so we cancelled the service request. Luckily somehow the unit reset itself so we were able to get a good night sleep. We ran into the maintenance man the next AM and he said he was aware of the issue with the AC in that room and it only works on low, that once you try to turn it to high, it freezes up. Hopefully they will either replace the unit or at least put a note on it for the next guest not to turn it to high. The other issue was a few spiders and a small roach that showed up in the bathroom overnight. We heard another guest talk about spiders in her room too but maybe it's just a seasonal thing because she said she had stayed here numerous times and never had an issue before. We don't feel like the buggies were due to being unclean though because our room was extremely clean.

  • Stayed: July 2012
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Thank pettravelkit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this reviewResponded July 25, 2012

On behalf of Comfort Suites, Ogden, Utah, we thank you for taking the time to write a review on TripAdvisor. We also thank you for your honesty and your kind comments. Without comments from guests like yourself, we the hotel often do not know if problems are happening.

I am delighted that your stay met your expectations. With every guest, we strive to make their stay exceptional. Comfort Suites realizes that without meeting our guests needs, we are out of business. We strive to train our staff to put themselves in the guests place and make their stay as good as possible. I am delighted that we succeeded on your account.

Again, thank you for your kind comments and we would be honored to have your stay with us in the future.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2012

My meetings in Ogden lasted later into the night and Comfort Suites-Ogden saved me a room based upon a quick phone call. That's what I call Customer Service. Good rate and great room. The breakfast was hot and quick - just what I needed before heading back out on the road. Gotta try the pool on my next visit.

Room Tip: Ask for a room away from the freeway - I did and had no noise as I like to have an open window at ni...
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  • Stayed: July 2012, traveled on business
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Thank RODERICK R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ranch7, Director of Sales at Comfort Suites, responded to this reviewResponded July 23, 2012

Thank you for choosing to stay with Comfort Suites, Ogden, Utah. We know that as a traveler you have choices and we appreciate your choosing to stay with us. We also thank you for taking the time to write a review on trip advisor. It is through these comments that we can see if we are meeting our guests expectations or take actions if we are not.

Corporate business is a huge piece of our business and we try to make all of our guests as comfortable as possible while they are with us.

We hope that when you are traveling through Ogden in the future, that you will stay with us again.

Sincerely,
Susan Cross
AGM / DOS
Comfort Suites / Holiday Inn Express
Ogden, Utah
801-605-2298
scross@ogdencomfortsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 2250 South 1200 West, Ogden, UT 84401
Phone Number:
Location: United States > Utah > Wasatch Range > Ogden
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in Ogden
#4 Romantic Hotel in Ogden
Price Range: $83 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 142
Reservation Options:
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Also Known As:
Comfort Hotel Ogden
Comfort Suites Ogden, Utah
Ogden Comfort Suites

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