We have been here a few times. the first time was just after the business opened, and it was not good, but has improved significantly. Among other things the grilled cheese was not even melted. It was two pieces of toast with cold cheese inbetween, and that is something that hasn't changed. Dont order grilled cheese, the one you make at home will be better. Their mac and cheese is also just average. It honestly tastes like kraft mac and cheese, and it's just not what you expect from such a great place. That said, their shakes are fantastic, and any meat that has been cooked slow is great. Pulled pork and brisket are delicious, and their meatloaf is good too. They have great potato wedges, as well as mashed potatoes. no problems at all with service, or timing.