The only reason Im not giving this 5 stars is that there wasn't anything exceptional about it.
I have absolutely no complaints. Everything was as you would expect at a hotel.
- quiet
- very nice at reception
- FREE light dinner
- FREE breakfast (eggs, sausage, hash browns, breads/bagels, cereal...)
- Room was very clean
- Room was comfortable
If I need to stay in a hotel near home again, I will definately stay here.
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Our room was clean and quiet. The air-conditioning didn't seem to work very good room was stuffy and humid at 64 degrees! The pillows and mattress wasn't very comfortable. We travel with our pillows.
A good complimentary breakfast and at night also serves dinner. We didn't eat dinner.
My only choice for accommodations in salt lake city area, especially the Murray location on Winchester Rd. As I have commented before they have smoking rooms and don't treat you like a low class citizen for being a smoker! Rooms are very large & spacious, also very quiet & clean!!!! Breakfast is wonderful. Management takes pride in providing you with a first class experience.
Thank you for your wonderful feedback regarding your recent stay at the Crystal Inn Hotel and Suites. I am pleased to know that you found the hotel to be delightful and out staff members contributed to your amazing stay. We look forward to seeing you again in the future!
Vanessa Hirigoyen
General Manager
I love this Hotel and how everyone treats you. Everything is so clean, beds are comfortable and staff is amazing. Crystal Inn & Suites serves breakfast and dinner. The food is great, I really loved the ham. Rochelle is the chef, you can tell she really takes pride in what she does. Lorenzo a shout out to you also, he greeted everyone every day with a smile, making sure if we needed anything. The night manager is awesome - I feel terrible I did not get his name. I'm here taking care of my very sick grandma, and everyone has gone out of their way to make my and everyone's stay so comforting. I will always stay here in the future. Thank you for going above and beyond. Your staff really makes the name A++
Location is great.
Lorenzo if you ever read this, I hope you have a great day.
Thank you for your great review of your recent stay at the Crystal Inn Midvalley. I am so happy to hear that you enjoyed everything about your stay. We pride ourselves on our great staff and delightful amenities. I will pass on your kind words to Lorenzo and Rochelle. We look forward to seeing you again in the future and remember to tell your friends and family to stay with the Crystal Inn on their adventures as well.
Vanessa Hirigoyen
General Manager
We stay here every time we are in town Vanessa and her staff are amazing!! Clean rooms comfortable beds and great location to the freeway. Warm and fresh breakfast and you can get dinner too! Will even give you a ride to the airport for free.
Although the rooms have been updated and were spacious, our first floor room felt like a cave to me. Didn't bother my husband. The window showed mostly the brick building next to us. Unfortunately the pool and hot tub were closed for unexpected repairs all 3 days off our stay. (I was counting on exercising in the pool while muy husband skied.) There's no nice lobby to hang out in, either. I was really disappointed because I wanted to feel a little pampered. One very nice thing about staying here was the light dinner served cafeteria-style every evening.(Same place breakfast was served.) Its was very convenient. They had a lot of snacks and things for sale by the front desk. The room had a fridge, microwave, and sofa. The lighting was poor and it was very difficult to read a map while in the room. TV and Wi-Fi worked fine.
