We stay here every time we are in town Vanessa and her staff are amazing!! Clean rooms comfortable beds and great location to the freeway. Warm and fresh breakfast and you can get dinner too! Will even give you a ride to the airport for free.
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Although the rooms have been updated and were spacious, our first floor room felt like a cave to me. Didn't bother my husband. The window showed mostly the brick building next to us. Unfortunately the pool and hot tub were closed for unexpected repairs all 3 days off our stay. (I was counting on exercising in the pool while muy husband skied.) There's no nice lobby to hang out in, either. I was really disappointed because I wanted to feel a little pampered. One very nice thing about staying here was the light dinner served cafeteria-style every evening.(Same place breakfast was served.) Its was very convenient. They had a lot of snacks and things for sale by the front desk. The room had a fridge, microwave, and sofa. The lighting was poor and it was very difficult to read a map while in the room. TV and Wi-Fi worked fine.
I would stay here in a heartbeat. The staff was exceptionally professional and kind. The staff there has excellent customer service. They went the extra mile (or 10 miles) to help when needed. The room was extremely nice and was quite spacious. The room was clean which is important to me. The ability to have breakfast on site is a great help. I would and will definitely recommend this location to my friends and family.
Have stayed here several times through the years. Love that they have an awesome breakfast & sometimes dinner. Older rooms, but still better than so many at a higher price. Kids love it here- indoor pool a plus.
Thank you for your wonderful feedback regarding your recent stay at the Crystal Inn Hotel and Suites. I am pleased to know that you found the hotel to be delightful and our amenities contributed to your amazing stay. I hope you choose to visit us again for your next event.
Vanessa Hirigoyen
General Manager
My room was very spacious and clean. The front desk attendant Kenny was super kind and helpful. The halls were quite, I could not hear my neighbors like you can in most hotels. In a great location. Just a few blocks from tons of options for food and shopping. I will definitely be staying here again.
I'm not done staying here so I won't go into too much detail.
The room I have is spacious, two queens with a couch, coffee table, and a dining table with two chairs.
The room is pleasant but there are some definite signs of age. There is a cracked tile in the bathroom, the bathrooms are not configured with a sink; the sinks are in the room. Weird.
The coffee maker is a per cup with styrofoam cups. For the love of the planet, can we please not use styrofoam? And if the hotel insists on styrofoam cups, at least have one available.
The room darkening curtains aren't long enough to keep daylight out. We really needed darkness after our long overnight trip.
All that being said, the room is clean, the beds are comfy enough to sleep in. The beds do not have the pillow top you may be expecting, though. The WiFi works pretty well and there is a TV with basic channels. The staff are not rude and somewhat helpful. There is a breakfast open until ten! Parking is pretty good but we are here mid-week. The drive to Snowbird is only about 35-40 minutes. Ski passes are available at a discount at registration.
Overall, for the price, this place is worth the stay.
