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All reviewsno alcoholsunset and sunrisegreen chile stewgift shoptop floorvalley floornavajo nationfront rowunobstructed viewrooms facelives up to its namestar viewthird floorroom balconythe sun risefull moonplace to stay
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Reviewed May 5, 2011

This hotel is a fantastic place to stay. The views from the rooms are outstanding. The rooms are nice and clean. The staff is laid back, friendly, and professional. The food is basic but reasonably priced. I love the way the Navajo have built this place with minimal visual impact on one of the world's most amazing sights. They move a lot of people in and out, feed them, and keep them entertained in a remote environment with extreme grace.

Tips: no booze for sale of any kind, get up for sunrise, book well ahead and be sure to get down in the Valley. We drove it with ease, carefully.

The highlight of the trip for me was a horseback ride with a Navajo guide. You move at the right pace to soak it in. Drive to the coral at John Ford Point, ask for Royce. He's a young man out of central casting, a great horseman at ease with the place, and a really nice guy with a very easygoing style. He's very smart about the Valley and the horses. The prices may seems steep. But it is worth every penny. You can ride for a half hour, or six hours, which includes a trip to the top of a butte.

Room Tip: Book early.
  • Stayed: May 2011, traveled with family
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Thank two-guysSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2011

You can't go wrong with the location of this hotel. We stayed in the Premium Valley View room (regular valley view rooms were sold out) which is on the first floor very close to the end of the hotel, far away from the lobby.

I believe the rooms on the second and third floors will have better view. We arrive one hour before sunset. It was very windy. The sunset was stunning. We were definitely in the right place at the right time. I shot all the photos from the public terrace. At night, we drove our car into a dark place at the valley loop drive, not far from the hotel, to see the stars and truly enjoyed the total darkness and the sky full of stars. We saw a shooting star for the first time ever! I printed out a valley loop drive map before arrival. A double-sided page with valley loop drive map and tour operators of monument valley is available from the front desk.

If you miss the sunrise and sunset, you miss the best views. If you don't have time for the whole valley loop drive, you can drive up to John Ford's Point. But I strongly recommended spending the time for the whole loop in the morning. The wind starts blowing from 11:00AM.

The hotel room is pretty standard. We have absolutely no complaint. Cherish the water in the guest room as the water is from a well many miles away.

  • Stayed: April 2011, traveled with family
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Thank theoldtimer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2011

Nothing flash but clean and comfortable and it is so worth it for the view.

  • Stayed: April 2011, traveled with family
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Thank joscam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2011

On our once-in-a-lifetime trip to Monument Valley, we paid significantly extra money for a "Premium Room". On arrival - told "sorry, no premium rooms available... the only rooms left are on the ground floor". The woman then corrected/contradicted herself when I complained, telling me "Some of the ground floor rooms are premium - you get a better view when you are further from the restaurant". She refused to enter into any further discussion about this (e.g., offering a dinner voucher, or refunding the difference between standard and premium rooms). That said, the view was indeed excellent (though I had to walk up to the restaurant to get the best view!), and as they lock the gate to the park at night, this hotel is the only option if you want dawn photos.

The rooms were pretty good, though smaller than average.

Dinner in the restaurant was terrible - we made the mistake of ordering Navajo food, which turned out to be a stew of fatty pork in oily flavourless sauce - my kids' American meals were no better. Service was amateur to say the least - our waiter didn't point out that if we had ordered from another section of the menu, we could have had access to the salad bar, which sure looked more appetising than our meal.

Can't remember breakfast, so it must have been okay.

No tourist information at all available at the hotel, which was frustrating. We really wanted to find out about tours but the reception staff told us they didn't know anything about them and we would just have to drive out towards the park entrance the next morning to talk to tour operators.

The Trading Post was particularly good, with a great range of art, craft and souvenirs and helpful manager. Somewhat more expensive than roadside stalls, but a convenient and pleasant place to find mementoes.

  • Stayed: March 2011, traveled with family
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6  Thank TravellingAussieMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2011

The view of Monument Valley from this hotel is truly amazing...better than we thought. We would stay here again though we had an issue:

We found out, after dinner and when going to bed, that our toilet didn't work. Housekeeping tried for two hours (which took it to 11pm) to fix it and couldn't. We were given a key to a room on a lower floor though it only had one bed so we couldn't sleep there. We could use if for the bathroom but who wants to go down a floor in the middle of the night to use the restroom???

We were promised someone who really could fix it would be at our room by 7am. We never saw anyone even after being told around 7:30 they would be by ASAP.

Management did not seek us out...we had to request to see the manager at checkout in order to voice our displeasure.

We realize the toilet issue was more than a quick fix issue but it's the management's lack of proactively getting in touch with us (apparently hoping we'd just check out and leave) that made us upset.

They did refund us some of our room expense after we sought them out.

BUT: it' is an amazing locale and worth staying here. Just pray you don't need service from staff.

Also, the restaurant staff members are not very polite.

  • Stayed: April 2011, traveled with family
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Thank msurtees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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