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“I have stayed many times and will continue to stay here. Great staff and CLEAN rooms”
Review of The Monticello Inn

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The Monticello Inn
Ranked #3 of 6 Hotels in Monticello
Reviewed October 6, 2012 via mobile

Let me start by saying this motel isn't the Hilton Gardens BUT it has a few things the mega properties lack. On site owners who care about their property, very clean and comfortable rooms, quiet and most of all its location. Yes the place is old and doesn't have flat screen TVs but it does have a coffee pot and a mini fridge. I will take clean comfortable with nice staff all day long. So if your looking to waste a bunch of money and feel special go stay in Moab but if you want a nice little place stay here

  • Stayed: October 2012
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kandycane01, Manager at The Monticello Inn, responded to this reviewResponded October 26, 2012

Thank you for writing a review and such a wonderful one at that! We really appreciate it! You are right in saying we are not the Hilton Gardens and we are not priced high but we do try to provide a great service at reasonable prices and a clean room for our customers to feel comfortable sleeping in. We aren't fancy in the least bit, but since this is my home too I feel it is a wonderful place to stay in the area. Thank you for saying your kind comments..it really does make my day to know that our hard work is not in vain. Next time you are in town let me know and I will give you a room that has a flat screen tv, we do have a couple right now and are working on setting up more of them. Happy travels to you and yours!

Candace-on site manager

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235 - 241 of 309 reviews

Reviewed September 24, 2012

I highly recommend the Monticello Inn! It is clean, reasonable rates, quite & you can't beat the customer service of this nice family run motel!
We hope there is a room avaiaible on our return trip home, because we will be staying here!

  • Stayed: September 2012, traveled on business
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Thank V F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kandycane01, Manager at The Monticello Inn, responded to this reviewResponded September 25, 2012

We absolutely love to have return customers and if you get to stay here again on your trip back home let me know and we will give you a little discount. Thank you for all your nice comments and we hope that your next stay with us is even better then the last! Have a wonderful trip and come back anytime!

Sincerely,
Candace-onsite manager

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Reviewed September 24, 2012

Your good old-fashioned motel like the old days! Park right in front of your door and a nice clean comfortable room with actual tile in the shower! Candace is very friendly and helpful and it is a dog-friendly motel, and the "dog rooms" were fresh and didn't smell like other dog rooms I've had to stay in. There is a computer to use in the lobby, so that was nice. Brochures of area sights are right there. I would definitely stay here again if I ever pass through Monticello again.

Room Tip: Pizza at the Wagon Wheel is delicious!
See more room tips
  • Stayed: September 2012, traveled solo
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1  Thank hikerbecky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kandycane01, Manager at The Monticello Inn, responded to this reviewResponded September 25, 2012

Thank you for the kind review! We love pets and are very happy to have accommodations for you and your furry friends. We try very hard to make sure even our pet rooms are very clean and comfortable. Thank you for taking the time to write this review, as I have stated before we know how busy life is and for you to have the time to write that is wonderful!

Sincerely,
Candace-on site manager

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Reviewed September 20, 2012

Be very aware of the terms and conditions if you are booking this motel. In particular, it says "If you book and are overbooked due to a flooding of bookings in one night, we have a second motel which we will refer you to. If you choose to not stay there you will not be charged, if you choose to take the room at the other motel, you will be charged the full price quoted unless the same type of room is not available."

We booked a room online (directly with the motel, not via an agent). The confirmation said that the room had a fridge. The website says that 'our rooms include Mini-Fridge'. We checked in, unloaded the car (in the rain) and then looked for the fridge. There wasn't one.

Front desk explained that there wasn't enough power to run a fridge and tried to blame it on hotels.com allocating us the wrong room. But we hadn't used hotels.com - we'd booked direct. There wasn't an alternative room with a fridge so we were sent elsewhere. But the sign still said fridges, and implied that there were vacancies, so maybe ours was not the only room without a fridge.

So we loaded up the car in the rain and went to the Blue Mountain Horsehead Inn. The advertised price was less than we had already paid at Monticello. But we'd paid on a foreign currency credit card so cancelling the original charge and paying the new one would just give more currency exchange fees to mastercard.

I can't decide whether I'm over-reacting due to getting wet lugging bags in and out of the car. The T & Cs seem to say that a definite booking is no such thing. Presumably the second motel could also be full. The whole thing makes me suspicious of a 'bait and switch' operation.

Having said all that, I was perfectly satisfied with the room we eventually got.

Stayed: September 2012, traveled with family
Thank AJD_PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kandycane01, Manager at The Monticello Inn, responded to this reviewResponded September 25, 2012

I am very sorry that you felt like we took advantage of your situation. We would never intentionally just move you over to our other property unless for some reason it was necessary and only because we would want you to feel that we are trying to take the best care of you personally. We hope that your stay there was comfortable, and I am truly sorry about the weather at the time of the move. We hope that the rest of your trip was wonderful, and we are sorry about the hiccup here. Our policies are only in place to help and serve you the customer, and again I apologize that you felt that did not happen.

Sincerely,
Candace-on site manager

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Reviewed September 1, 2012

Headed to Moab? Stay here instead. You'll save money, and get a good night's sleep.

This is an old "Mom-n-Pop" motel, so don't expect AAA Five Diamonds or the like. What you WILL get is a good room, very clean, and a good night's sleep for a decent price. What more do you really need? It's not like Monticello's a resort town, so you'll probably just be in-n-out. Why pay more for that? Pull up to your door, toss your bags in the room, and relax.

It's family run, by the same family that's owned it forever. It's clean, and the shower was great. They thought to put those extenders on, which lift the head up higher. For me at 6'3", that's a godsend. When the shower steamed up, I could see wipe marks all the way up the tile enclosure. That tells me that they cleaned it top to bottom, and I like the thought of that.

Everything worked in the room, and the bed was comfortable, the place was quiet. Just a block over is a gas station/C store, so if you need some snacks or drinks, it's really handy.

If I pass through Monticello (or near Moab) again, this is exactly where I'll stay. Thanks, "Kandycane", for a restful stay. :-)

  • Stayed: August 2012, traveled as a couple
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1  Thank Roadside_US
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kandycane01, Manager at The Monticello Inn, responded to this reviewResponded September 25, 2012

Thank you for this awesome response to our family owned motel. We know how busy life is, and so we truly appreciate you taking the time to review us! We are glad you found our rooms to be clean and comfortable for you, and that the price was a good value! Like you said, we are not a five star resort, but we do the very best we can with what we got and we love it! Thank you again!
Sincerely,
KandyCane01

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Reviewed August 19, 2012

This motel was good value, better than much more expensive Moab on a weekend. And the Needles Overlook between Moab and Monticello is one of thenmost amazing thingsmwe have evernseen. This motelis also really well placed for the Needles Canyolands Park. Not much around it , but the garage across the road has good value food. The room was clean and good value, felt safe. Very friendly staff, slow computer for guest use at reception.

  • Stayed: August 2012, traveled as a couple
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Thank Linzb81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kandycane01, Manager at The Monticello Inn, responded to this reviewResponded August 21, 2012

Thank you for taking the time to write a review. As anyone knows it takes extra time out of your day that would normally already be spent on other things. So we really appreciate it. Thank you for the kind statements, and just to let you know, we have upgraded the wifi and front office computer system. Hopefully this will keep the speed of everything moving smoothly! We also found out our modem was slowly dying and had the phone company replace it once it died on us. That would probably be why the signal was so low, and the front desk computer was slow. So one step at a time we are trying to make your stay a better one for you! Thank you again, and happy travels!

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Reviewed June 30, 2012

We were only here one evening. The room was clean and comfortable. Our wi-fi service was spotty. The staff was helpful and nice. Our only problem is that the walls really are thin and you can hear everything in the next rooms.

  • Stayed: June 2012, traveled as a couple
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Thank andyhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Thank you for taking the time to write a review, we truly do appreciate the feedback! We apologize for any noise you may hear through the walls. This motel was built in the 1950's and so our best sound insulated rooms are the newer (1980's) wing which houses the two queen rooms. We are hoping to be able to put some new drywall and insulation in the older wing this winter if the snow days stay at bay, to help with the soundproofing. So we hope you come and try us out again next summer and see all the changes we are making to make your stay more comfortable! We hope that you had a wonderful trip and we wish happy travels to you in the future!

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Additional Information about The Monticello Inn

Address: 164 E Central Street, Monticello, UT 84535
Location: United States > Utah > Monticello
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #3 of 6 Hotels in Monticello
Price Range: $43 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Monticello Inn 2*
Number of rooms: 26
Reservation Options:
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Also Known As:
The Monticello Hotel
The Monticello Inn Utah

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