We wanted to show our out of state guests one of the attractions that Utah has to offer. What a big mistake! The check in experience was fine, although the liability waiver was excessive. The cost is also high for what you get, an hour of floating in water and being repeatedly told to stay out of the way of the divers. Clearly they are the priority. If you think you are going to enjoy some natural hot springs, look elsewhere. The crater attendant, Dave, was downright rude. He sat slouched in front of his laptop and only roused himself to hurl a few insults at us. He seems unable to smile or to say "welcome" or "have a good time". Sadly, we had to apologize to our guests for their treatment and needless to say, we won't be back.