We were traveling with our 6 kids and couldn't even let our kids stay in one of the rooms due to a MAJOR bug and spider problem. We killed hundreds of bugs over our 3 day stay. My baby was picking up bugs off of the floor the whole trip and we had spiders crawling on us, in my husbands hair, in the shower, all over the tub, on the couch, all over the floors and on the walls. One of the doors had a huge hole in it and for $250.00 per night I was hoping for a room that was a little more updated than this room was. It was 70's decor and cabinets and appliances were all old and out dated. The carpet was stained and crusty and the showers were nearly difficult at best to get the water to stay regulated at a certain temperature. When we spoke to the front desk very politely about the bug problem they were condescending and abrupt. They offered to come spray and when I expressed concern about the chemicals around my young children they had said we could leave for "a while" but offered no apologies or even concern. "What do expect Ma'am, you are in the mtns!" Very poor customer service- they were not nice at all. Would not come back agin! We loved our interaction with Rocky Mtn Outfitters who did the wagon ride and Fannies Grill was great, other than that, I wish we would have stayed some where else.
- Official Description (provided by the hotel):
- Since 1886, Homestead Resort has been welcoming guests with warm hospitality and charming accommodations. Famous for the Homestead Crater, guests visit from all over the world to soak in the 96 degree geothermal spring water. Other onsite amenities include: two full service restaurants, conference and meeting facilities, 18 hole golf course, as well as expansive grounds for exploration and relaxation. ... more less
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- Also Known As:
- Homestead Resort Midway
- Homestead Hotel Midway
- Homestead Resort Utah/Midway