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“Nice Pictures not a true reflection”

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Big Rock Candy Mountain Resort
Ranked #2 of 2 Hotels in Marysvale
Apple Valley, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Pictures not a true reflection”
3 of 5 bubbles Reviewed August 18, 2013

The air conditioner froze up when humid! No shampoo/rinse mini bottles, one tiny bar of soap. Room could have been much cleaner, when we walked in the mini fridge was off and the ice from the freezer had melted all over the floor. On the 1st morning of our stay housekeeping never showed up. Needed to ask for housekeeping services on the 2nd day and left a motel supplied card requesting the sheets be changed (the card was removed and the sheets never changed) and when they did show up on the 3rd day they were in and out in less than 3 minutes, did not make the beds, leave clean towels or vacuum! They picked up my dirty towels and never left clean ones. No telephones in the room and cell phone reception is iffy, had to stand on the highway to make a call that may or may not connect. The lock to our front door was almost impossible to use, you had to jiggle and juggle to gain access. The gas station ran out of gas at the beginning of our 5 day stay and stayed out of gas! Would not recommend unless you are prepared to take out the trash, make your own bed, and use the same towels for a week!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    23
    21
    11
    3
    9
See reviews for
28
17
3
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed August 4, 2013

Stayed in RV site. First, the store closes at 7:00 p.m. The restaurant closes at 8:00 p.m. on weekends, 9:00 p.m. on weekends. The brochure says it closes at 10:00 p.m. A little early for tourist season.

The "game room" includes a couple of old couches, Bible, Book of Mormon and a smelly, old, unused fridge.

There are two bathrooms with showers, one with just toilet and sink.No soap to wash hands, sometimes paper towels, one ran out of toilet paper. Terrible water pressure in the showers and it was cold in bathrooms in the morning. Fairly clean.

Brochure says they give you trash bags and pick up the trash. They don't. They do clean out the fire pits.

Dogs supposed to be on leashes, but weren't. One kept running through our camp.

Our trailer hitch pin had mysteriously disappeared from under our trailer when we were leaving, so lock up your hitch if you go.We luckily had an extra.

Staff was semi-helpful. Didn't bother to tell us we could get ice cream down the road when informing us they were closed, and not very good directions to camp site, nor info on where things were or what was available. Moved own table to site. Site map is not great.

The service at the restaurant was pretty good, the food average.

Not a Bad place to stay, but not Great either. Will try another place down the road next time.

  • Stayed August 2013
    • Location
    • Cleanliness
Helpful?
2 Thank Letsgotraveln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 4, 2013

We stayed at the rv park. Don't waste your time! The bathrooms are absolutely disgusting and not maintained. There wasn't any soap and half the time no toilet paper or paper towels. There were only 2 showers for the whole rv park. Not only were the bathrooms gross, our camp spot was literally on the side of the freeway. Wasn't a pleasant stay at all. Won't be back.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AllyPaige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marysvale hotels

San Diego, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 4, 2013

We stayed here for a week in our motorhome and had a wonderful experince. We mostly rode ATV's but also did the rafting, zip lining, and rock climbing. Lot's of variety. It was a great vacation! We initially had a problem with our RV space not being long enough. But, they made accomodations for us that worked fine. We were right on the river, which was great to fall asleep to. The owners and staff were great. The spaces were maintained daily. There were a few bugs (this was July on the river) but not too bad. The park has good access to the Paiute Trail system. It's a little north of the convergence in Marysvale. But, this park had much more character than those in Richfiled. I highly recommend this place.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LejaFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

Stumbled upon this little gem on our way to the crand canyon. Stayed one night here and will stay again if in the area. Friendly staff, friendly guests and a nice camp ground. Facilities were clean. White water rafting, zip lining and four wheeling are right here.

  • Stayed July 2013, traveled with family
    • Value
    • Service
Helpful?
Thank celepore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevada
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

Since I was a teenager I've wanted to go white water rafting. I took three teenage girls with me and we had a blast climbing, on the zipline and rafting. I like someone else loved the rafting the most. We stayed on the motel side in room 126. It was clean and comfortable. Highly recommend this adventure to others.

Room Tip: If you are bringing a large group -select one of the multi-room cabins. Or bring RV's for the ca...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank awallacenevada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed July 15, 2013

This was our 5th stay in Cabin 102. We love the area and are close to relatives in the campground. Easy access to Paiute Trail. River rafting is fun with their outfitter. Cabin 102 is OK but bed needs to be replaced. No maid service for 5 days. When I asked them to service the room they left clean towels and then left the dirty towels on the floor in the room. Towels are threadbare and have holes. Refrigerator quit working.

Room Tip: Cabin 102 is a good room
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bajajurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Big Rock Candy Mountain Resort

Property: Big Rock Candy Mountain Resort
Address: 4479 North Hwy 89, Marysvale, UT 84750
Location: United States > Utah > Marysvale
Hotel Style:
Ranked #2 of 2 Hotels in Marysvale
Price Range (Based on Average Rates): $
Number of rooms: 19
Official Description (provided by the hotel):
Big Rock Candy Mountain Resort is located in Marysvale, Utah, at the heart of the Paiute ATV Trail. Motel, Log Cabins, RV Park, Whitewater Rafting, ATV Rentals, C Store, Candy and Gift Shop, Ice Cream, Café.Located near Richfield, Utah, on Highway 89, Big Rock Candy Mountain Resort is the perfect place for a weekend getaway, or a family reunion. Just 75 miles from Bryce Canyon and 150 from Zion National Park, make us one of your stops when traveling Utah's Heritage Highway. ... more   less 
Also Known As:
Big Rock Candy Mountain Resort Utah/Marysvale

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