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“Best Western Timpanogos Inn”

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Best Western Timpanogos Inn
Ranked #4 of 9 Hotels in Lehi
Certificate of Excellence
Edmonton, Canada
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best Western Timpanogos Inn”
Reviewed March 19, 2014

Compared to the three other Best Western hotels that my wife and I stayed at during our road trip to Las Vegas this February, this one rated the lowest. It was small things like the door seal to our room was hanging loose and the front counter had a chunk of laminate broken off that did not leave us with a great impression. Suffice to say that this hotel has seen better days. Also, with no elevator it's a chore to lug up your luggage to the second floor. Checking out Sunday morning, we had to wait about 5+ minutes to get a staff member to come to the front counter. Not sure why this Best Western is classified as a Plus.

Room Tip: If you have heavy or lots of luggage, strongly recommend a ground floor room.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for your feedback. We try and accommodate guests as best we can. Thank you for letting us know your concerns, this will help us better in the future to make our hotel a better place to stay. I hope to see you in the future.

Jill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
    178
    93
    37
    21
    17
See reviews for
158
85
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56
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Logan, Utah, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2014

We love staying at this motel. The staff always goes the extra mile to meet our 'special needs.' They are courteous, kind, attentive in every way and knowledgeable. The cost is most reasonable, especially since you get a microwave, frig and all the extras for a price you can afford. The motel is beautiful, with an amazing stone fireplace to sit and relax. The indoor pool is great for your grandkids to meet (as we are seniors). The beds are 'the best!' Location is ideal. The rooms are always clean and sparkling! WE LOVE this motel!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank christineh9272014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for your feedback. I am glad that you had a pleasant stay with us. We hope to see you in the near future.

Jill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Proctor, Montana
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 13, 2014

This is a rather small hotel. The room was clean and pleasant in appearance. The beds were comfortable. Amenities all worked.

The pool/spa area was under renovation when we were there.

This is certainly a hotel I will be happy to return to when the occassion arises.

The hotel is NOT obvious from the freeway. It's on the road just west of and parallel to the freeway and a little south of the traffic lilght.

Room Tip: It's not a large hotel so there are not a lot of rooms to choose from. I'd pick one toward t...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for commenting on our hotel. Our pool and hot tub are fully functional. I appreciate your feedback and hope that we will see you in the future.

Jill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, Utah
2 reviews
Reviewed March 12, 2014

The room was quiet, the beds were comfortable, the hotel was immaculate, and the staff were friendly! Highly recommended. The only reason I would consider staying somewhere else would be if I were heading north and had to face Salt Lake city traffic the next morning. It'd be nice to stick around for breakfast...

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joshua V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for your feedback. We do have a full breakfast with eggs with/without sausage, hot pancakes, fruit, and a variety of pastries. I am glad that you enjoyed your stay with us. We hope to see you in the near future.

Jill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverdale, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 2, 2014

When I go to Provo and have an early morning meeting, I often use this facility. Although one can see it after the needed off ramp of the freeway, It is a quite facility that has both a swimming pool and hot tub to help unwind or relax prior to the beginning of the day.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for your opinion on our hotel. We are conveniently located right off the freeway, and are surrounded by many restaurants and shopping places. We appreciate your feedback and are glad that you had a wonderful experience. We hope to see you in the future.

Jill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
American Fork, United States
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 28, 2014

Front desk employees let me preview available rooms before settling on one because the one I was assigned smelled horribly of smoke, as did the 2nd one I looked at (even though it's a non-smoking hotel). I took the 3rd room which was a grade down from what I wanted but at least I could breathe in it. It was nice they were so accommodating. The carpets throughout the common areas are desperately in need of cleaning or replacing--large stains. Pool was good temperature and hot tub was nice and hot. Breakfast had a good variety. The Costco banquet tables look kind of cheap in the dining area--I'd cover them with tablecloths at least. Decent stay--got what I paid for I felt. Great location if you're traveling through--right next to freeway, restaurants less than a mile away.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for your comments. We do our best to accommodate everyone's needs. We appreciate the time you took to give us a review. We hope to see you in the near future.

Jill Henderson
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cayuga, Canada
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 15, 2014

Staff was excellent! Room clean and comfortable. Location great - close to many restaurants and shopping areas and good freeway access. The pool and hot tub was very nice, safe, and clean. Good access to a computer and printer in lobby. Great WiFi. I would definitely stay here again!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill H, Manager at Best Western Timpanogos Inn, responded to this review, May 28, 2014
Thank you for taking the time to write a review. Our staff is always willing to help guests the best we can. Your feedback always helps and we hope to see you again soon.

Jill Henderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Timpanogos Inn

Property: Best Western Timpanogos Inn
Address: 195 South 850 East, Lehi, UT 84043
Phone Number:
Location: United States > Utah > Wasatch Range > Lehi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Lehi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Timpanogos Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Lehi
Lehi Best Western
Best Western Timpanogos Inn Lehi, Utah

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