The price was high, but everything was nice, clean and new. The first night there, we took the kids to play at the pool. The tile surrounding the pool was extremely slippery. My oldest child, who was only walking, slipped and fell. She cut her chin open and it ended up requiring seven stitches. As I am trying to get help and directions to the nearest hospital, the once friendly staff turned cold and standoffish. I can only assume that they were worried about a lawsuit. It is not in my nature to take legal action because of minor accidents; however, I think the staff could have been a lot more helpful. Three were no apologies or offers to help in any way. The front desk attendant looked up the address to the nearest Insticare as I stood there with a screaming child. That was the extent of the courtesies payed to us that day. Because of the the high prices, slippery tile surrounding the pool, and lack of help and kindness in an emergency situation I am rating this establishment as poor.
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- Also Known As:
- Springhill Suites Lehi At Thanksgiving Point Hotel Lehi
- SpringHill Suites Lehi At Thanksgiving Point Utah