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“The "WOW" factor!!!!” 5 of 5 bubbles
Review of Hampton Inn Salt Lake City/Layton

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Hampton Inn Salt Lake City/Layton
Ranked #2 of 11 Hotels in Layton
Certificate of Excellence
Sunset, Utah
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The "WOW" factor!!!!”
5 of 5 bubbles Reviewed February 3, 2013

Can I tell you, this was GREAT!!! As we walked in from the Utah Cold the warm friendly hospitality of Troy won me over It didn'T stop there, What a GREAT GROUP of team players. Customer care has a new example of how to do it right. Everyone was kind, sincere, caring and FUN!!! I'm just going to go back for no reason other than they were so darn nice. Even the morning breakfast amazing, and the man running was making sure everything was PERFECT!!! We had the biggest smiles on our face everytime we walked in, and everyone returned the smile. I HAVE NEVER HAD SUCH A GREAT EXPERIENCE FROM EVERY STAFF MEMBER. WAY TO GO!!! YOU ARE #1 IN MY BOOK THANKS!!!!!!! lOVE YOU ALL!! Better service than on a cruise.

Room Tip: Not sure our room was great this was our first time at this Hotel
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  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fifi260e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, February 5, 2013
Thank you for staying with us and for sharing your experience with us and other travelers. I am so glad you got to experience Troy's, Mike's (breakfast man running around), and the rest of the teams Hamptonality! I will be sure to share your glowing review with the entire team as we pride ourselves on our service and having FUN with our guests! We look forward to having you as our guest again soon, We Love Having You Here!
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514 reviews from our community

Traveler rating
    370
    103
    24
    12
    5
See reviews for
148
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214
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Wirral, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Stayed in this hotel with a large group on a ski trip. Fantastic accommodation. Clean and tidy.
Some of the decor could have done with being updated in the rooms but other than that it was a good place to stay.

Some very good rates on offer here with a number of shops and restaurants in very easy walking distance.

The breakfast area is a little on the small side for the size of group that we were - 45 people so we ended up having to stagger our breakfast times so we could all get in.

For the price vs facilities I don't think there's anything better in the area.

Room Tip: If you can - get a suite - they're worth the extra.
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  • Stayed February 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rob9877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, January 24, 2013
Thank you for staying with us and for sharing your feedback with us and other travelers. I am glad you were satisfied with our location, cleanliness, and rates. You would be happy to know we just completed an expansion of almost 900 sq ft to our breakfast area. This should correct the challenges your group experienced during breakfast. Hopefully your group got to enjoy some of the best snow on earth during your trip! We hope to have you as our guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedro Woolley, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 20, 2013

This Hotel can be summed up in one Word: Awesome! Staff is friendly and professional, hospitality is second to none. If you are looking for a home away from home this is it. Rooms are very nice, but the stafff is what makes the difference. That includes Housekeeping, front desk, management and food service attendants.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scottcoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, January 21, 2013
Thank you for staying with us and for sharing your experience with us and other travelers. I am so glad you experienced our Hamptonality throughout you stay! We take great pride in making our hotel your home away from home. We look forward to having you as our guest again soon, we love having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

We stayed here for business for over 2 weeks in November. They were under construction at the time, but did a very good job of maintaining the effects of it without affecting our comfort. We had a good sized room that was immaculate upon our arrival. Very comfortable bed, good pillows. There was a nice view of the mountains outside the window. The business center equipment was up to date and very efficient. Housekeeping was excellent, and very considerate of our pets. Lisa, who is in charge of housekeeping, will fast become your best friend if you run into her. Maintenance was very helpful. One morning there was ice on the car and as we approached our vehicle the maintenance man was de-icing our windows. The front desk staff was awesome. A nod to Troy, and Brittany, the weekend front desk manager, but really everyone there was soooo friendly. The self serve breakfast had a pretty good assortment, and Jodi who oversaw the breakfast service bent over backwards to please. She actually did become my new best friend!! The staff here was exceptionally friendly!!! The only exception was the manager. In our 2+ weeks here, we only saw him twice (in the common area of the lobby), and he barely uttered a hello. The rest of the staff more than made up for that though. Two of them actually invited us to their homes for Thanksgiving. Wow! I hope I have the need to stay in Layton in the future, as I will point my car right in their direction.

Room Tip: High floor on the back side of the building had a view of the mountains.
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  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank g-locksand3bears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, January 21, 2013
Thank you for staying with us and for sharing your experience with us and other travelers. You would be happy to know our construction is now complete! I am glad we were able to make your stay comfortable amongst all the madness that was going on. I am happy to hear you experienced some of our Hamptonality throughout your stay. I will be sure to share your feedback with Lisa, Troy (maint), Troy (front desk), Brittany, and Jodi. They will be thrilled to know they left a good impression with you. I apologize our paths didn't often cross throughout your visit, hopefully we will have the time to chat on your next visit. We look forward to having you as our guest again soon, we love having you here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Terrace, California
2 reviews
5 of 5 bubbles Reviewed January 15, 2013

Hampton Inn is my choice in Layton and surrounding areas; they are the best. They recently renovated their common areas for the better. The dining area was greatly expanded, the fast computer systems in business center are more conveniently located, and the exercise room has been upgraded. As always, the staff was extremely friendly and attentive, and the room was very clean and comfortable. I often travel to this location for business, and I highly recommend this hotel for any travel purpose.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScottyTron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, January 17, 2013
Thank you for staying with us and sharing your feedback with us and other travelers. We are just as excited as you are for our recent renovations. I will be sure to pass on your kudos to the team about their friendliness and attentiveness. We appreciate your recommendations and look forward to having you as our guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alberta
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 9, 2012

First time staying at this hotel. Check in was quick, staff very friendly. Room was a good size, very clean. Bed very comfortable and a choice of pillows. They had free food and beer that night in the reception area, which is a nice touch. Undergoing construction in the lobby right now, but not too much mess. Breakfast was good with plenty of choices. Pet friendly hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sunseeker087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, December 10, 2012
Thank you for staying with us and for sharing your experience with us and other travelers. I'm glad you enjoyed our friendly staff, clean and comfortable rooms, hot breakfast, and evening receptions. We are excited and anxiously awaiting the completion of our lobby and fitness center within the next couple of weeks. We look forward to having you as our guest again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
165 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 bubbles Reviewed December 5, 2012

This was a 4 day Business stay.

The entire lobby area is under construction, so there will be delays, and this has nothing to do with my rating. My reservation was wrong, but the girl at the front desk took care of it OK. Halls are dusty from the construction. They have smoking rooms. My room smelled fresh on arrival, and there were no smoke issues.

The room was clean but slightly on the “dingy” side due to the lighting. Good large Flat Screen TV with clear picture. & 60 channels.

Work area was a very small table with low chairs, and was very uncomfortable for working. Only one available outlet under the table. Heat was good, and very quiet. I had to run to the bathroom a few times to answer my phone, since I had to plug the chargers in there. No Microwave or Fridge in the room.

The bed was firm and supportive, and the room was quiet at night.

Breakfast was the usual Hampton Breakfast with hot & cold items. (Always good) There was also Free food and drinks in the Lobby during the early evening hours which was quite nice.

The stay was OK, but since I spend most of my time on the computer & phones, it just wasn’t very comfortable, and convenient power outlets were scarce.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JimDavisHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImpressGuestGM, General Manager at Hampton Inn Salt Lake City/Layton, responded to this review, December 6, 2012
Thank you for staying with us and for providing us and other travelers with your feedback. I am sorry to hear we were just ok, we are in the process of some updates and renovations that we hope will make us one of the best. Our lobby and fitness center will be completed by the first of the year. It is certainly a challenge keeping the dust down with everything we have going on. We will also be adding electrical outlet cubes that will be placed on the desks as well as the night stands within the next couple of months that should solve your outlet challenges. We also have microwaves and fridges available upon request for those rooms that don't have them. I am glad we were able to get your reservation straightened out. And that you enjoyed our breakfast, evening reception, and television selection. We hope to have you back as our guest again soon, so you can see we are one of the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Salt Lake City/Layton

Property: Hampton Inn Salt Lake City/Layton
Address: 1700 Woodland Park Dr, Layton, UT 84041-5637
Phone Number:
Location: United States > Utah > Wasatch Range > Davis County > Layton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Layton
#2 Business Hotel in Layton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Salt Lake City/Layton 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn Salt Lake City / Layton Hotel Layton
Hampton Inn Layton
Layton Hampton Inn
Hampton Inn Salt Lake City/Layton Utah

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