To whom it may concern:
I wanted to share my feelings regarding my recent stay at the Towne place suites in Layton UT (Feb 2013). As you will see over the years I have stayed at this property .I recall that this hotel had several great staff team members like Lori and Teresa. These staff members were always very professional and made my stays great.
Let’s start with the check in experience the representative which checked me in was very professional. She informed me that her computer system was down and she did her best to check me in efficiently. She stated that she was putting me in room 201. She expressed concerns about this room. She stated that this room was over the washers and that other guests had complained in the past. She stated that I was stated to be in room 301 but the TV was not set up properly. I did stay in this room and she was correct at approx. 2:00 AM I was woken by a loud low toned noise. The next day I checked out of this room and into room 301.
To the room there are several items which I noticed:
A. The internet speed and reliability is not constant.
B. The water pressure in room 301 is very low.
C. There are several areas on the base boards which the carpet is secured properly.
D. On several walls there are dents and marks.
E. The tub is chipped.
F. The cover for the HVAC filter has 2 missing screws.
G. The beds are a bit too firm for my taste.
H. In the bathroom sink:The drain plug and area around that had rust or was stained.
I. The light cover in the kitchen area was cracked in 2 areas.
The bed was very firm for my taste.
I will now address the housekeeping staff. These team members did their best to keep the room clean and smelling fresh.
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- Also Known As:
- Towneplace Suites Salt Lake City Layton Hotel Layton
- Towneplace Suites Layton
- TownePlace Suites Salt Lake City Layton Utah