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All reviews western hotels room was clean main building grand canyon hot tub rocking v the breakfast area waffles free breakfast outdoor pool in town hot breakfast would stay here again great place to stay southern utah small town bw
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Reviewed October 4, 2017 via mobile

This was my first visit to Kanab and we made no reservations not knowing exactly what this city was like. We were visiting family and after our visit we looked around for a place. We asked someone at a restaurant if they could recommend someplace. They said the Best Western Red Hills. I was a good suggestion. We were checking in late but it wasn't a busy time for vacationers. They had a very nice room for us. It was clean and spacious. Had a nice bathtub and very comfortable beds. Not too expensive. And they have a full breakfast buffet in the morning. They had a bowl of fresh fruit in the lobby area if you needed a snack at night and it was a very pleasant stay. I would recommend this hotel. The staff was kind and helpful and it was very nice there. I asked for a late check-out time and they accommodated and I like that when they are willing to do without a hassle. Good place to stay.

Date of stay: December 2016
Trip type: Traveled with family
Thank Maureen L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ed_HotelGM, General Manager at Best Western Red Hills, responded to this reviewResponded October 4, 2017

Thank you for choosing us as your Kanab hotel. We’re happy to know your first visit was enjoyable and comfortable. The team takes a lot of pride in making your stay easy with convenient amenities - like our breakfast buffet. I’ll pass your compliments to the front desk for accommodating you with warm and responsive service. We hope you’ll consider Best Western Red Hills your home away from home when i town. Safe travels!

Sincerely,
Geniel Spencer,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2017 via mobile

Our room was so dated.....the colors were. Brown,orange and gold. The furniture was dented and scratched and carpet was old and faded. Mattress and pillows were uncomfortable .Besides the floor creaking in our room you could hear it when people walked in the hallway and the people below us. Look for another hotel when in Kanab.

Date of stay: September 2017
Trip type: Traveled as a couple
Thank november1976
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ed_HotelGM, General Manager at Best Western Red Hills, responded to this reviewResponded October 4, 2017

We’re sorry to hear the room fell short of expectations. The colors match our beautiful surrounding area - the red hills of Kanab and the National Parks we are near. Although we don’t hear comments like these often, all feedback is important. When the team is alerted to room dissatisfaction, we’ll always look for a happy solution. We hope to have another opportunity to win your loyalty!

Sincerely,
Geniel Spencer,
General Manager

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Reviewed September 17, 2017

The price of the room seemed high for such a dated property. It is in a prime location but many newer properties nearby. Very disappointed in the hot breakfast they advertised. At 8:00 AM there was one lone bagel left and no service attendant to refill items.

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank christinex112
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ed_HotelGM, General Manager at Best Western Red Hills, responded to this reviewResponded September 18, 2017

Greetings, and thank you for your recent stay. While happy to note your high satisfaction with our location in Kanab, we’re sad that your overall impressions fell a little short. We’ve noted your specific comments for review. I’m very surprised to hear the breakfast supplies ran short and will immediately look into this. Please contact me directly before your next stay so we can ensure a much better experience. Looking forward to hearing from you!

Sincerely,
Geniel Spencer,
General Manager

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Reviewed September 14, 2017

The Best Western in Kanab is a good value, clean and pleasant. We have stayed here before as we have travelled from our home in Scottsdale Arizona to the spectacular National Parks in Utah. Kanab is a small town that is working to develop additional amenities for travelers. We enjoy the rock shop a few blocks away and have recently discovered Kanab Creek Bakery across the street (an awesome old world style Bakery).

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Goodtravelmec
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ed_HotelGM, General Manager at Best Western Red Hills, responded to this reviewResponded September 15, 2017

Thank you for returning to our hotel and sharing your experience. Compliments of Kanab are always welcome here. We don’t just work here, we do live here too. Sounds like you enjoy this area very much. We’re happy to be able to provide a comfortable home base for your explorations. If I can ever do anything for you, please don’t hesitate to look me up. Thanks again!

Sincerely,
Geniel Spencer,
General Manager

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Reviewed September 13, 2017

Stayed here with my sister in August. We were camping for a week in the area and needed a break from the tent. This place was very affordable and had a great complimentary breakfast. Also, the pool area was clean and nice.

Date of stay: August 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Johnny C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ed_HotelGM, General Manager at Best Western Red Hills, responded to this reviewResponded September 15, 2017

Glad to hear you enjoyed a comfy stay at our Best Western. August is a great time of year to visit Kanab and the parks. We sincerely appreciate you letting others know that you enjoyed your stay and would recommend us for our amenities and overall value. Until next time - safe travels!

Sincerely,
Geniel Spencer,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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