I booked rooms here in August for when I'd be attending the Heber City Cowboy Poetry Gathering & Buckaroo Fair which occurs in November.
When I got to HC, I went to the Rodeway and attempted to check in. I had my Expedia confirmation CLEARLY indicating what nights I was booked for. Well, the desk clerk could not find my reservation at first. She was very annoyed with other guests - especially one that dared to come to the office & ask for a paper plate. Anyway, when she finally found my reservation, she had the wrong dates. I attempted to show her my Expedia confirmation and she would NOT even look at it. She said I was wrong and too bad, but the dates I had didn't match there records so I was out of luck. Seriously!
I tried several times to get her to look at my confirmation but she refused and would not even consider finding a solution. So I ended up telling her to cancel the reservation and I went to the Holiday Inn where I was lucky to get a room.
So I didn't actually stay here but based on the clerks rudeness and attitude, I would not ever stay at this hotel. And probably not any Rodeway Inn.
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- Also Known As:
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