We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean but cold POOL”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Heber City
Ranked #2 of 5 Hotels in Heber City
Daytona Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean but cold POOL”
Reviewed March 21, 2013

The staff was great, the room and common areas were clean, temperature regulation was just ok in our room, but the inside swimming pool was way too cold for children, and the hot tub was way too hot. I stay at a lot of hotels (greater than 90 nights per year), and this hotel definitely has one of the coldest inside pools. Future guests might want to consider bringing a wet suit to keep warm.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackinajet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Heber City, responded to this review, April 10, 2013
Dear Jackinajet,

Thank you for taking the time to write your review following your recent stay. We are delighted to read you liked our staff and found the rooms clean. Please accept my apologies for the unusual condition of the swimming pool and the hot tub during your stay. Kindly be assured that this will be looked into.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

182 reviews from our community

Traveler rating
    65
    62
    28
    16
    11
See reviews for
64
49
16
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Kaysville, Utah
Level 5 Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 21, 2013

Dates February 15-18, 2013. Family of 4 for snowmobiling.

Rooms: The rooms are clean and large. Plenty of room. Small fridge, coffee pot, microwave. Beds are a little hard, but not too bad.

Bathroom: Shower didn't spray right, husband had to work it over. Tub stopper didn't hold water in so you couldn't take a bath.

Breakfast: Go early - they run out of everything. On a scale from 1-10, I give them a 4 here. Don't have coffee all day - they just leave the carafe's out from the morning, so if you get coffee later - it's cold...

Location: Location is good for whatever you want to do in Heber. We went up past Daniels Summit to snowmobile and did the crater one day.

Parking: Difficult with truck and snowmobile trailer...

Pool: The pool was COLD... suggest doing something about it. Useless in the winter. Also, the pool towels were not much bigger than hand towels. Are you kidding me? LOL! Everyone that came in complained about it.

Overall the hotel is clean and nice. Michael at the front desk made an extra effort, he made some extra cookies for my kids. My daughter didn't get a cookie for two nights (they were all gone). He really made her day! Thanks!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jannster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 28, 2012

We stayed at the Holiday Inn Express in Heber for two nights. We wanted to be close to Park City without paying the Park City hotel prices. On our first night, we were awakened at 1:30 AM by neighbors upstairs who had just checked in and turned on their jetted tub. It was very loud. We went to the service desk, and they promptly put us in another room on the same floor. We went back to sleep, and were awakened early in the morning by neighbors in the room upstairs with children running around in their room. So we asked to be moved to a room on the top floor, which they did, and the second night, we slept great. Our room had a fireplace and a jetted tub, which was nice. The hotel was nice and clean, the food was good, the staff were very friendly and helpful, and provided warm cookies.

Room Tip: Ask for a room on the top floor.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stw576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hopitalityhie, General Manager at Holiday Inn Express Heber City, responded to this review, January 2, 2013
I am truly sorry that you were awaken by upstairs neighbors, yet delighted that our staff was so responsive to your needs. I am glad that your slept was more restful the second night of your stay. We look forward to welcoming you for a future stay... and yes, we will put you on the 3rd floor.

-Kristen Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DFW
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 31, 2012

I stayed two night at this property and was very please. It's clean and modern, with free breakfast in the morning, and fresh baked cookies in the evening. The room was clean, spacious, and well-appointed. I only wish it offered pay-per-view movies or something, but my biggest "problem" was that the showerhead was up way too high. I'm 5'3" and had to stand on my tippy-toes to adjust the spray. It also seemed to run out of hot water rather quickly. That, or the water cooled having to fall so far from the head. LOL!

The staff were friendly and professional, even when I set off the smoke alarm. :) (It was the first time the heater was turned on this season and that thing is loud!) This hotel is a nice addition to the city for the modern traveller who needs or wants more of a full service property.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SavvyCat64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hopitalityhie, Front Office Manager at Holiday Inn Express Heber City, responded to this review, November 4, 2012
Thank you for your recent review. We are happy to hear of your excellent stay with us. We strive to maintain high standards at our hotel and are continually working towards achieving a higher level of Guest Satisfaction. We look forward to being your hotel of choice next time you're in the Heber City area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 7, 2012

Clean, friendly, easy access and reasonably priced. Situated on the edge of town with an excellent restaurant, The Claim Jumper, no more than 30 yards from the front door of the Hotel. Ideally situated close to Park City and only 40 minutes from Salt Lake City by fast interstate.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nishni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hopitalityhie, Front Office Manager at Holiday Inn Express Heber City, responded to this review, October 22, 2012
Thank you so much for your recent stay and for recommending our hotel. We welcome reviews to help us maintain our high quality standards at our hotel and help us to always improve our guest's satisfaction. We hope to be your choice hotel again when you are in the Heber City area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
Reviewed September 26, 2012

A last minute stay on a Saturday night because I'd been feeling sick and wasn't up to making the drive late and in the dark back over to Salt Lake and everything in Heber was booked. We almost decided to drive home but called Holiday Inn, expecting the price to be well out of our budget. We lucked out and the on duty manager gave us a walk-in special on a room out of a block that'd just been cancelled. Not only was she willing to give us a special (not knowing that at full price we had the option of walking out -- it's not like we *had* to have a place to stay), but she also was kind enough to give us a bump up to a room with an in-room hot tub at no extra charge! The lobby, room, and breakfast areas were all clean and well kept and the staff we interacted with were pleasant and professional.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizP1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hopitalityhie, Front Office Manager at Holiday Inn Express Heber City, responded to this review, October 22, 2012
Thank you so much for your recent stay. We always welcome reviews to help us maintain our high quality standards at our hotel and help us to always improve our guest's satisfaction.We hope to be your choice hotel again when you are in the Heber City area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottish Borders
Level 4 Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 19, 2012

We had spent 2 weeks in Utah & Colarado and had booked this hotel for our last night before returning to SLC for our flight home to Scotland. We arrived very early afternoon and as we expected, our room was not ready. The lady on the desk was so helpful and tried to see if there was another room for us. We opted to do some sight seeing until it was ready. We had booked a room with spa bath but both were being used by longer stay people. However they gave us a double queen room at a good discount and we just used the spa by the pool- it was lovely. The very spacious room was first class and the beds comfortable. Breakfast was included and made a lovely start to the day with cereals, bacon, eggs, toast, muffins, coffee, orange juice and delicious pancakes you made yourself! A super finish to a fantastic holiday!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dickmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hopitalityhie, Front Office Manager at Holiday Inn Express Heber City, responded to this review, October 22, 2012
Thank you so much for your recent stay. We always welcome reviews to help us maintain our high quality standards at our hotel and help us to always improve our guest's satisfaction.We hope to be your choice hotel again when you are in the Heber City area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Heber City
4.4 mi away
Homestead Resort
Homestead Resort
#2 of 2 in Midway
364 reviews
15.5 mi away
Daniels Summit Lodge
Daniels Summit Lodge
#1 of 5 in Heber City
204 reviews
9.5 mi away
Lodge at Stillwater
Lodge at Stillwater
#3 of 5 in Heber City
89 reviews
Show Prices
Show Prices
Show Prices
10.0 mi away
The Chateaux Deer Valley
The Chateaux Deer Valley
#7 of 60 in Park City
583 reviews
17.2 mi away
Newpark Resort & Hotel
Newpark Resort & Hotel
#12 of 60 in Park City
694 reviews
17.7 mi away
Best Western Plus Landmark Inn & Pancake House
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Heber City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Heber City

Property: Holiday Inn Express Heber City
Address: 1268 S Main St, Jct US-40 and US-189, Heber City, UT 84032-3755
Phone Number:
Location: United States > Utah > Wasatch Range > Heber City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Heber City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Heber City 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Holiday Inn Express Heber City is nestled in the heart of the Rocky Mountains, a great location just minutes from Salt Lake City and Park City. With its breathtaking views, it is the perfect choice for a couple s weekend getaway or a wide variety of family excursions! Wasatch County offers events including, Cowboy Poetry, Rodeos, Swiss Days and much more. The Sundance Film Festival, which is considered the premier US showcase for American and International Independent films, is located 15 minutes from Heber City. If you re looking for outdoor activities, you ll be surrounded by some of the greatest hiking and biking trails Heber Valley has to offer. Take in the beauty of the award winning golf courses; Wasatch Golf Course, Soldier Hollow and The Homestead. If water activities are on your agenda, you ll find what you re looking for at some of the greatest reservoirs in Utah including, Deer Creek Reservoir, Strawberry Reservoir and Jordanelle Reservoir. We are just a short drive to some of the greatest ski areas in Utah such as, Park City Mountain Resort, The Canyons, Deer Valley, Sundance and Soldier Hollow. Relax in our warm indoor pool & hot tub and Stay Smart with our complimentary breakfast buffet featuring hot cinnamon rolls and freshly brewed coffee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Heber City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Heber City Hotel Heber City
Holiday Inn Heber City
Heber City Holiday Inn
Holiday Inn Express Heber City Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing