I couldn't tell you anything about the cleanliness, room or sleep quality but I can tell you that the staff is very rude and incompetant. We called for a reservation at the beginning of May for the Memorial weekend. The person at the desk struggled with my reservation, I asked three times that my rooms were accurate and repeated the credit card number twice. After about 10 minutes on the phone, I believed the transaction was complete. Come to find out that this was far from the truth. We arrived to find that our name had been crossed out of the reservation because the person at the desk failed to take a credit card number down. We were rudely told that without a credit card number, they were unable to hold our room, and that we had not supplied said number. We explained that we had done so twice when the person at the desk argued back that she knew what her job was, that she knew what she was doing and that we were at fault. The person at the desk and the owner had no customer skills at all. If you like being told off by a teenager, you can stay at home with your own.
- Also Known As:
- Sleepy Hollow Motel Green River, Utah