We booked a 3 bed suite 2 months in advance of our stay. When we arrived at the hotel, we were told that the previous guest had elected to stay an extra night and we couldn't have the room. We ended up cramming our family of 6 into a regular 2 bed room. We should have just moved on to another hotel, but didn't want to take time out to find a new hotel when the kids were needing to be our of the car. What a terrible way to provide customer service.
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- Also Known As:
- Quality Inn Draper, Utah