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“Didn't get reserved suite”
Review of Quality Inn

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Quality Inn
Ranked #5 of 6 Hotels in Draper
Orem, UT
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Didn't get reserved suite”
Reviewed May 2, 2007

We booked a 3 bed suite 2 months in advance of our stay. When we arrived at the hotel, we were told that the previous guest had elected to stay an extra night and we couldn't have the room. We ended up cramming our family of 6 into a regular 2 bed room. We should have just moved on to another hotel, but didn't want to take time out to find a new hotel when the kids were needing to be our of the car. What a terrible way to provide customer service.

  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fronkfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
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    24
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    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Idaho
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 27, 2007

We stayed at this motel for a weekend while visiting friends in Draper and the clerk was very short with us when we checked in, Even though we were the only people checking in at the time.He was apparently there by himself & was overworked. When we got to our room it was very small & crowded. There was no fan in the bathroom. It was dingy & old. The hottub was not hot the night we arrived, although it was the second night. The free breakfast was OK.

  • Liked — location
  • Disliked — dirty
  • Stayed January 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank vanzele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Draper hotels

nev.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 2, 2006

i have to start this by saying that my wife and i have stayed at a
number of H I Es in the past and have had some very nice rooms with very good service but this place needs some work
had problems with ;
-heater/ac unit very load had to turn off to sleep.
-crumbs left on the floor between the beds
-batteries in remote were dead, front desk supplied new ones.
-one mattress was in really rough shape,major sagging
-this was a smoking room w/o ash trays when my wife went to
the front desk she was told they didnt know where they were or
how to get any.
the stay at this H I E was not a good experience.

  • Liked — cant think of anything
  • Disliked — the worst was having to turn the noisey heater off at night, it was rather cold outside
  • Tips/Secrets — stay away from this place
  • Stayed March 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank zeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 12033 S State St, Draper, UT 84020-9490
Phone Number:
Location: United States > Utah > Wasatch Range > Draper
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Draper
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quality Inn Draper, Utah

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