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“Good hotel - set-up for park experience”

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Best Western Plus Bryce Canyon Grand Hotel
Ranked #1 of 6 Hotels in Bryce
Certificate of Excellence
Reviewed March 22, 2010

Came in March, when the snow-pack this El Nino year was better than in the Wastch. Room was about as big as could be with 2 queen beds, and clean. Staff was pleasant and helpful. Convenient, just outside park entrance and across from sister hotel, Ruby's, which also has a restaurant and general store (the only game in town during offseason). For active folks like us, we appreciated the X-country skis and snow shoes for rent at Ruby's (nominal cost) - old and not the best, but adequate. Though not of interest to us, they have sleigh rides too.

By the time the next El Nino rolls around, this review will be buried. El Nino years usually mean the bulk of snow goes to the southern half of Utah and southern Rockies, not further north, to chagrin of Salt Lake City-area ski resorts. Consequently, in Bryce, we could do some hikes, but had to content with deep snow. Manageable on well traveled trails, but we did not feel comfortable venturing to the more remote areas below the plateau. Snow shoes were helpful on some trails, and the park service store sells a wire-like attachment for hiking shoes that also supposedly helps (we did not try them). Even so, the beauty of the park shrouded in snow is breath-taking, with the red and yellow hoo-doos covered in snow like an endless series of ice cream cones, but with the cream color on the bottom and yellow/redish color on top. The views at Bryce and Sunset Points were easily accessible without special shoes. Getting to Sunrise Point and, especially, the upper portion of Inspiration Point required walking uphill on the snow pack - well-traveled, though a little more tricky (need decent hiking shoes for sure). We could hike down to the Queens Garden and Wall Street with only hiking shoes, but occasionally found ourselves up to our thighs in snow as we broke through the snow-pack trail – not a problem since it was a warm day, but wool socks were a “must” as our shoes got soaked.

  • Stayed: March 2010, traveled with family
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2  Thank PS06840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded March 31, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. Its great to hear that you enjoyed the park and were able to use the facilities at Ruby's Inn and Bryce Canyon Grand. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,784 - 2,790 of 3,937 reviews

Reviewed March 15, 2010

The rooms were very clean, think they had just been decorated, nice size and breakfast was also good. Also had complimentary hot chocolate in the lobby which was very welcome as it was cold outside. Go to the ranch buffet across the road the food was fab!

Stayed: October 2009, traveled as a couple
Thank MrsPinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded March 31, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. Thank you for staying with us. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2010

We were fortunate enough to stay here the first week this hotel was opened in May 2009. It was not finished yet at that time of our stay, but it is truly a beautiful hotel inside! Our room was very clean, well decorated, had semi comfy beds, and quiet except for the pool construction that was going on outside of our window on the interior corridor. They have a laundry facility on premises that was really nice and convenient, with plenty of machines and you have to be a guest with a key to access it, which I liked. We've traveled to Bryce Canyon many times and it has long needed another hotel such as this one! They have a nice area with plenty of tables and chairs for breakfast, and while it was good the free breakfast could use a few more items available to choose from. The actual bathroom was very small and wasn't very roomy, in there is a shower/bath and toilet. The vanity area is outside of the shower area, and is very big with two sinks and plenty of room, too much room actually that should have been used to make the shower/toilet area a little larger. There was no exhaust fan in the ceiling, so it got quite warm and humid even with the door open, while showering. I am sure since they have opened, many improvements have taken place for the small things such as this. Overall the front desk staff was very nice, helpful, & professional. This is truly a gem of a hotel!!!! We just booked our trip for May of this year, and we truly look forward to staying here again.

  • Stayed: May 2009, traveled as a couple
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3  Thank FunTraveler444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded March 11, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. There have been many improvements since we first opened in May. Thank you for staying with us when we first opened. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2010

I have to say upfront that I love the Best Western chain (and I have no personal or professional connection with the company). We have stayed in Best Westerns from NV to FL and always got great value for money. However, the Best Western Bryce Canyon Grand surpassed them all.

We had initially booked into the Best Western Ruby's Inn across the street, not realising there were two Best Westerns in such a small 'town'. The other hotel hosts the main store, souvenir shop, Cowboy Buffet etc so is very busy and hectic. We had a lovely room in that hotel, but were kept awake the entire night by the children in the room above who, with no adult supervision, spent the night running and jumping around. We complained several times to the front desk who spoke to the parents (playing cards by the pool) but got no response from them. I have to praise the duty manager who did his best, and when that failed called the hotel across the street and got us a room for the remainder of our stay and also refused to charge us for the disturbed night.

Now for the Grand, which is a lot quieter and calmer than its sister across the street. We were given a two-room suite on the second floor, which as a previous reviewer has commented was absolutely huge and really luxurious. I think it may even have been nearly as big as our NY apartment. The bed was huge and comfortable, the living room was very spacious and the bathroom was absolutely enormous.

The pool is outdoors and in December was buried somewhere under a blanket of snow. There was also a fitness room and a laundry room which was very useful after a week of travelling.

The breakfast was fairly standard for a BW - a good selection of pastries, bagels etc plus fresh fruit and a couple of hot items. The breakfast started early enough for us to fuel up before leaving to catch the sunrise which was very convenient.

The staff were friendly and welcoming and overall we would recommend this hotel.

  • Stayed: December 2009, traveled as a couple
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2  Thank UKExpatNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded March 11, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. Thank you for being patient so that we could meet your needs during your stay. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2010

My experience at this hotel was pretty good overall. The front desk associate who checked us in was very friendly and her coworker was very proactive in asking us if we had eaten yet because all restaurants were closed already. They offered us some of their breakfast pastries around midnight which was very thoughtful knowing that we had a long drive. The room on the other hand was not impressive. The hotel is new, but nothing amazing compared to some other full service properties. The cleanliness was average because a few amenities on the vanity counter were dusty. They offer a pretty good breakfast in the morning which we were satisfied with.

All in all, we liked the hotel. If we decide to visit Bryce Canyon again, we would return.

  • Stayed: November 2009, traveled as a couple
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Thank roundbody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded March 11, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2010

This new hotel offers amazing value for money. We initially booked at a special winter rate for two nights and decided to stay another night because we enjoyed it so much. From the warm breakfast with fresh fruit and good yoghurt to the open air hot tub, everything was perfect. The staff is extraordinarily friendly and helpful, going out of their way to make you feel at home. We would come back any time.

  • Stayed: January 2010, traveled with friends
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2  Thank Mbxl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded March 11, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. It's great to read that you really enjoyed your vacation. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2010

My wife and I stayed at the Grand Hotel during our 2010 Snow-shoeing and Cross-country skiing trip in Bryce. We stayed in a deluxe two room king suite and it was FABULOUS. The room has a full size kitchen area (refrigerator, microwave, sink and plenty of counter space), dinning area (for four), living area (couch, desk, chairs, large flat screen TV), bed room (king bed, two chairs, dresser) and king bath (jetted tub, walk in shower, two sinks). The hotel is new, clean and very quiet. The hotel staff was extremely friendly. My reason for only a 3 under 'service' is because they have no restaurant only a warm breakfast buffet. This location desperately needs a restaurant worth mentioning.

  • Stayed: February 2010, traveled as a couple
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2  Thank boisesaablvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryceCanyonGrand_mgr, Manager's Assistant at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded February 26, 2010

Thank you for writing a review regarding your recent stay at Best Western Bryce Canyon Grand hotel.

Your comments are very much appreciated and we here at Bryce Canyon Grand use this information to do everything possible to create a once in a lifetime experience for those visiting to Bryce Canyon National Park. Were glad that you enjoyed your stay and we were able to meet your needs with the room. We hope to see you again.

If we can be of assistance in the future, don't hesitate to contact us at 435.834.5341.

Again, thanks for taking the time and have a great day!

Sincerely,

Megan Smith
Manager's Assistant
Best Western Bryce Canyon Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Bryce Canyon Grand Hotel

Address: E 100 N, Bryce, UT 84764
Phone Number:
Location: United States > Utah > Bryce
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Bryce
Price Range: $90 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Bryce Canyon Grand Hotel 2.5*
Number of rooms: 164
Official Description (provided by the hotel):
The Best Western Bryce Canyon Grand Hotel offers the newest luxurious accommodations for visitors to Bryce Canyon National Park, Utah.The Bryce Canyon Grand Hotel features: two four story towers accessing 164 luxurious guest rooms, interior corridors, a large lobby, restaurant, exercise facilities and a guest laundry. The Bryce Canyon Grand also offers an enclosed courtyard offering guest privacy for the pool, whirlpool, and patio areas. ... more   less 
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Also Known As:
Bryce Canyon Grand Best Western
Best Western Plus Bryce Canyon Grand Hotel Utah

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