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“Good service, quality, price”

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Best Western Plus Bryce Canyon Grand Hotel
Ranked #1 of 6 Hotels in Bryce
Certificate of Excellence
Reviewed May 17, 2014

This location appears to be new and very nice with good service, quality and price. The breakfast was pretty good. Although, it's "sister" (I think) hotel across the street (Ruby's) has all the facilities such as general store, restaurant, gas station, etc. Our stay probably would have been a little more enjoyable with the blizzard (5/11/14).

  • Stayed: May 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 29, 2014

Sorry about the weather during your recent stay with us! We are glad you enjoyed our new property with good service and price. Ruby's Inn does have great conveniences with their general store, restaurant, and other local shopping!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

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Reviewed May 16, 2014 via mobile

The accommodation was fine but we had to travel to Bryce Canyon Lodge to get a decent meal as all the local food options were either buffet style or pizza
Breakfast was a bun fight as there seems to be a lot if coach parties
Pool was also closed which was dissapointing
Also no TV here only pay per view channels which seemed a bit cheap

Stayed: May 2014
1  Thank ROBERT_CLARK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 29, 2014

We are glad you enjoyed your accommodations with us at Bryce Canyon Grand Hotel. We do offer the breakfast buffet onsite in the mornings. Nearby restaurants include the Canyon Diner, the Cowboy Buffet & Steakhouse, and Ebenezer's Barn & Grill. The Cowboy Steakhouse in particular has a variety of menu items that are cooked to order. Unfortunately during certain times of the year the outdoor pool is closed but we hope you will be back to try it again and see our wonderful area!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2014

The location is excellent, right at the edge of the park. The rooms are on the pricier side but they are actually very big and clean and very nicely decorated. The buffet breakfast is included and has many nice options to choose from. We arrived very late at night and all the food options in the hotel were closed, so we got some food from the Ruby’s general store across the street from the hotel which had a very nice selection of quick meals. All in all it was a great stay.

  • Stayed: April 2014, traveled as a couple
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1  Thank Sunny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 29, 2014

We are glad you were able to benefit from the in-room amenities of the fridge and microwave for your quick meal options. Our spacious, clean, and modern rooms are a great retreat after a day of exploration. Our proximity to Bryce Canyon National Park is hard to beat, just a mile away from the beautiful park.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

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Reviewed May 16, 2014

There are 2 hotels closest to the park: Ruby's Inn and Best Western Plus. The latter is more modern, with a bigger parking lot. The rooms are clean, comfy and big. Breakfast buffet is well-stocked and satisfying.

  • Stayed: April 2014, traveled with family
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2  Thank bobpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 29, 2014

Our property is a newly constructed hotel with modern decor and furnishings. We desired to highlight the beauty of the area with the addition of this facility. We are pleased your room was clean, comfortable and spacious. Our onsite breakfast buffet is a satisfying way to start your exploration of beautiful Bryce Canyon National Park.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

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Reviewed May 16, 2014

Great hotel in a good location. Lovely lobby and breakfast area. Rooms very nice, comfortable beds, quiet, clean, everything worked. Breakfast good. Nice staff. Good restaurant across the street for dinner too.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank elizabeth f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 29, 2014

We are pleased you enjoyed your stay with us at Bryce Canyon Grand Hotel. The lobby area is very welcoming gateway to a comfortable and quiet room. We are glad you found the staff to be kind and accommodating during your stay with us!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2014

This is a really nice hotel in a spot where there is not much of a choice. The rooms were large and the bathroom had two sinks which really helps when getting ready in the AM.

The breakfast was very good and had everything from dry cereals to oatmeal to waffles and french toast, plus bacon and sausage and eggs. It was a bit crowded in the dining area, but they have an overflow area and we had no problem.

  • Stayed: April 2014, traveled with friends
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1  Thank Ortlinde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 22, 2014

We do have a great location near beautiful Bryce Canyon National Park. Our spacious rooms and double vanity allows for multiple guests to feel comfortable in the room. Our onsite breakfast buffet offers many selections, both cold and hot items, to get your adventure started right.

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2014

What a difference. Based on other trip advisor reviews we selected this hotel in Bryce Canyon. What a pleasant surprise! The hotel property appears fairly new and well maintained. Everything is spotless! Our room was large and had a beautiful view. Parking is plentiful and with multiple entrances there is no long walk from your car to the room. Breakfast is quite nice but very crowded. There is not enough space to seat the number of guests staying at the property when full or nearly full. I wonder what it would be like during peak season. The entire staff is very helpful and go out of their way to ensure that your needs are met. Unfortunately check-in at the desk can be quite slow and I'm not sure why since all of the information is already supplied when booking the room. With only two people in line ahead of us it took 20 minutes to check in. Other hotels have paperwork printed and filled in and you sign, get the keys, and you are done. I believe that some management training is needed for the desk staff.

  • Stayed: May 2014, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
2  Thank NJWorldTraveler3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rubys_inn_management, Guest Relations Manager at Best Western Plus Bryce Canyon Grand Hotel, responded to this reviewResponded May 22, 2014

Thank you for staying with us at the Bryce Canyon Grand. We are pleased you enjoyed a large room with a beautiful view. We do open an additional seating area when breakfast becomes overly crowded. We agree about the front desk training, which we are working on! We have just had a lot of new employees starting with us for the season and we are welcoming back others for a return season. Thank you for being patient with us while we are training!

We appreciate your comments and hope to have you visit again! If we can be of assistance in the future, please contact us at 435-834-5700.

Sincerely,

Manager's Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Bryce Canyon Grand Hotel

Address: E 100 N, Bryce, UT 84764
Phone Number:
Location: United States > Utah > Bryce
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Bryce
Price Range: $95 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Bryce Canyon Grand Hotel 2.5*
Number of rooms: 164
Official Description (provided by the hotel):
The Best Western Bryce Canyon Grand Hotel offers the newest luxurious accommodations for visitors to Bryce Canyon National Park, Utah.The Bryce Canyon Grand Hotel features: two four story towers accessing 164 luxurious guest rooms, interior corridors, a large lobby, restaurant, exercise facilities and a guest laundry. The Bryce Canyon Grand also offers an enclosed courtyard offering guest privacy for the pool, whirlpool, and patio areas. ... more   less 
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Also Known As:
Bryce Canyon Grand Best Western
Best Western Plus Bryce Canyon Grand Hotel Utah

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