We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“disappointing”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Best Western Butch Cassidy Inn
Ranked #3 of 10 Hotels in Beaver
Certificate of Excellence
Reviewed September 17, 2013

Small room, noise from the street, decor that is ridiculous given the "Butch Cassidy" theme, a front desk person who is not by any means welcoming, and a rate that is $20 more than the online rate - this is more like being a refuge than being on vacation!

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nannette Kennea... K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, General Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded October 9, 2013

Dear Nannette,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 435-438-2438.


Sincerely,
Mitul Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (382)
Traveler rating
Traveler type
Time of year
Language

266 - 272 of 382 reviews

Reviewed September 13, 2013

We enjoyed our stay here. We were given good advice on places to eat. The rooms were clean and as described. Reception was friendly and helpful. Had plenty to eat at breakfast. Even though the hotel was a little way off interstate, it worked well for us.

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BeachMom91362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, General Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded September 16, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We work hard to make your stay comfortable. We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Mitul Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

Annual overnight stay. Always friendly reception. Room clean, comfortable, all amenities. Nice, sharp Wireless internet. Only negative was noisy guest honking horn after midnight. Hard to handle that kind of discourtesy. Not the hotel's fault. Satisfactory 6am breakfast. Very reasonable cost. Will be back again next year.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wheeler H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, Front Office Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded October 9, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We work hard to make your stay comfortable. We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Yazmin L.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

No bathroom fans - dirty bathroom - unprofessional check-in clerk (dressed in tee shirt and jeans - no eye contact). Outdated rooms. Off the highway about 3 miles - not hard to find, but we thought it was closer to hwy. Also - not much help from staff when we asked about places to eat. Not many smiles on the faces of the staff.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, General Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded October 9, 2013

Dear Linda,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 435-438-2438.


Sincerely,
Mitul Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

We have stayed at the Best Western Butch Cassidy in August/September for the last 6 years. Mike, the manager last year and this year is excellent. Wow a lot of improvements during this last year. He handled all my request to my great satisfaction.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank LINDA_DREAMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, Front Office Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded October 9, 2013

Dear Linda,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We work hard to make your stay comfortable. We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Yazmin L.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

My mom and I were traveling to Bryce Canyon from Washington state and found this en-route. We had decided to stay in Best Westerns when at all possible and this was a VERY reasonable and comfortable option close to the wonders of Bryce and Zion. We toured trough Bryce and made it to Ceder City where we payed A-LOT more for less. Management was very friendly and helpful. Very clean nice motel. Reasonably priced.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, General Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded September 16, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We work hard to make your stay comfortable. We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Mitul Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

We spent two nights. The room was nice, the price was reasonable, and the staff very friendly. The room was clean. It is right in the middle of town so walking is easy. They told us that they are pet friendly - good info for future visits. We would definitely return

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nativelasvegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWButchCassidyInn, General Manager at Best Western Butch Cassidy Inn, responded to this reviewResponded September 16, 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We work hard to make your stay comfortable. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact us.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Mitul Patel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Beaver hotels
1.5 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#2 of 10 in Beaver
518 reviews
1.7 mi away
Quality Inn
Quality Inn
#4 of 10 in Beaver
114 reviews
1.6 mi away
Country Inn
Country Inn
#7 of 10 in Beaver
48 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Best Western Paradise Inn
0.7 mi away
Econo Lodge
Econo Lodge
#6 of 10 in Beaver
34 reviews
1.6 mi away
Days Inn Beaver
Days Inn Beaver
#5 of 10 in Beaver
277 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Butch Cassidy Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Butch Cassidy Inn

Address: 161 S Main St, Beaver, UT 84713-7707
Phone Number:
Location: United States > Utah > Beaver
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Beaver
Price Range: $73 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Butch Cassidy Inn 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
This Beaver, Utah hotel is located just two miles off I-15 on the I-15 business loop. Hotel guests will be close to Bryce Canyon National Park and Cedar Breaks National Monument. Other nearby attractions include Cove Fort Museum, golf course, fishing and hunting. Easy access to the famous Paiute ATV Trail.Each room is individually decorated in American Traditional style, fully equipped with complimentary high-speed Internet access, cable television with over 30 channels, coffee/tea maker and iron/ironing board. Pets are welcome for a small fee.Every morning, guests to this Southern Utah hotel are greeted with a complimentary full breakfast. After a busy day, visitors can relax at the hotel's seasonal outdoor pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Best Western, Priceline, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Best Western Butch Cassidy Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Beaver
Beaver Best Western
Best Western Butch Cassidy Inn Beaver, Utah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing