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Best Western Paradise Inn
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Reviews (1,182)
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1,126 - 1,131 of 1,182 reviews
Reviewed March 30, 2012

Having read the reviews, I was really hopeful that this would be a nice stop along the way from Arizona to Canada. Unfortunately our experience was not that good. When we arrived the front desk clerk was friendly and helpful. Our room was clean and spacious. The TV was fairly old and had quite alot of static on the channels. We could hear people coming and going through the night and early morning from our room. Our door lock would stick and we had a hard time opening our door. We tried to use the hot tub and pool in the evening, however the hot tub seemed broken. The water was lukewarm at best and not worth sitting in. The jets seemed to broken as well and they would spout water into the air instead of the pool. The pool, of course, was freezing as it wasn't heated. There were no towels, as indicated, and the change rooms/washrooms were dirty and not well kept. It wasn't a big deal to run across the parking lot to our room from the pool, but it was pretty annoying standing out there, soaking wet and freezing cold trying to get into our room because the door lock would stick. Although the night was a bit noisy, we did sleep. The bed was fairly comfortable. We were really looking forward to the breakfast after all the reviews. Unfortunately this was probably the worst part of our expereince. We were at the breakfast room well before the the breakfast ended (over 45 minutes). When we walked in the tables that weren't full of people, which was about a 1/4 of them, were full of dirty dishes and money for tip. There were literally 10 tables that had dirty dishes on them. There were no open tables that were clean. We sat at an empty table, adorned with our very own set of dirty dishes and money, and waited. The 'waitress' saw us walk in through the window in the kitchen door and even made eye contact with me. She watched us sit down and then we heard her start complaining to the cook about more people coming in. She then came out and talked to another table, completely ignoring us. We waited 10 minutes for her to come over. When she finally did come over (after aruging with a young family at a close table about whether they could even be served because of what time is was and that they closed at 9:30. When it was finally established that they could have breakfast, but only if they all ordered one specific thing on the menu). She then came over to us, told us our breakfast would take about 15 minutes, that they were 'slammed' that morning, almost out of dishes (perhaps if they washed all the dirty ones they wouldn't be??), and that the large table at the back of the room was taking up all the food and dishes and putting the kitchen totally behind. She then told us she would be back to get our drink order. She didn't clear the money or the dirty dishes off our table. She went back to the kitchen to complain to the cook (and yes, we could hear her). We waited another 10 minutes and she never returned. Despite coming out of the kitchen to deliver food to the large table at the back, and to lock the door to the breakfast room 15 minutes before the breakfast was supposed to end. When she went back into the kitchen for a third time, still making no attempt to take our order or clear our table (we called her over but she ignored us), we left. We went to McDonald's across the street. When I went to check out, the front desk clerk (who was different than the night before), took a personal call and proceeded to have an arguement with whomever was on the other end of the line, sounded like her child, while I waited to get my reciept. We will not stay here again.

  • Stayed: March 2012, traveled as a couple
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2  Thank Leelasmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2012

We stayed here in January. Room was large and clean, front desk staff very accomodating and hotel pet friendly. Bed was comfortable and although their restrauant was under renos, they still provided hot breakfast with eggs made to order.

Good value, will stay here again.

  • Stayed: January 2012, traveled as a couple
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1  Thank nov1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamhunt, Manager at Best Western Paradise Inn, responded to this reviewResponded March 18, 2012

Thank you for staying with us and hopefully you will be able to return when remodeling of our restaurant is finished and we are almost there! we are so exited for our new restaurant to open, where we will still serve our free hot breakfast to our guests and the restaurant will be open for breakfast, lunch and dinner! hope to see you again!
Pam

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Reviewed March 4, 2012

I was traveling with the family and pets. They took pets and I normally do not expect the best room. However the room I did get was very nice. The night manager was very helpful and friendly. I would recommend this to anybody who is traveling through. Room is very quiet and got a good nights sleep.

  • Stayed: February 2012
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Thank Corbster99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2012

Bobbie was great. Very nice and helpful. Rooms were clean and good size. Kids loved the pool. Breakfast was made to order (pancakes, toast, waffles, eggs.) Everyone was very friendly. Ask about the Suite (2 queens) in one room and then a private bedroom with a double. Nice for families.

  • Stayed: February 2012, traveled with family
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Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pamhunt, Manager at Best Western Paradise Inn, responded to this reviewResponded February 22, 2012

Thank you for choosing to stay with us here at the Paradise inn, in Beaver Utah! so glad that you enjoyed our free full hot breakfast and our great service! we hope that we will see you again when you are in our area!
thanks Pam

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Reviewed February 20, 2012

Stayed overnight after skiing. Nice hotel. Indoor pool breakfast and great staff. Left my watch they found it and held it for me

  • Stayed: February 2012
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Thank Briant2331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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