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“Good Home Town Italian Food”

Napoli's Pizza & Restaurant
Ranked #7 of 63 Restaurants in Wylie
Cuisines: Italian, Pizza
Dining options: Delivery
Restaurant details
Dining options: Delivery
Reviewed July 8, 2013

Have visited this restaurant several times over the years. Has always been a consistent good value with good food.

Thank jdawsontx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (52)
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48 - 52 of 52 reviews

Reviewed March 29, 2012

1. Family: In spite of the name, this is a "one-off" FAMILY business; the Napoli's name is the only thing these restaurants have in common. In this case, owner Romi and wife Sue-Ann are some of the kindest, nicest people you would ever want to meet, and they will do just about anything to make you happy. Plus they give back a lot to the community, including hiring a lot of local HS students.
2. Food: The fare is always rich, tasty and well-proportioned... a great value for the $$. While the menu may not be exoctic, it is consistent comfort food at its best. And if you want to add or subtract something from a dish, most times they will do it without a hesitation or a charge. Some ingredients are "imported" from New Jersey, where Italian cooking reigns supreme and where Sue-Ann is from; including the delicious DEATH BY CHOCOLATE and NY CHEESECAKE. Try 'em!

Special recommendations go to any of the inventive and tasty dishes combining pasta and a rich sauce with chicken or veal, and especially the WIld Mushroom Ravioli. ALso, any of the PIZZAs, which though they may be priced a bit higher than the chains, offer quality you just can't get fro the chains -- including home-made sauce from real tomatoes. (Eat your heart out Dominos, Pizza Hut, et al, and especially yukky Papa Murphy!!)

3. Service: Always been prompt and courteous, and willing to go the extra mile. They are will worth the tip you leave, and that's why "RIP OFF Review" (below) doesn't know what he is talking about. Standard tip today is 20%, so 18% is reasonable, and probably 8 of 10 restaurants you go to these days with a group do exactly the same thing. Belive me, I have also left a place and discovered the next day that I tipped them on top of the included gratuity, but don't blame the messenger. Ask, or look first before you add the tip.

4. Location: For us, being in our backyard makes a big difference. We feel blessed to be able to get good food in less than five minutes, whenver we need a comfort-food fix or are too tired to do our own cooking. And now that they are OPEN ON MONDAYS too; well that's just icing on the cake.

5. Atmosphere: They have painted, added new draperies, and spiffed it up a lot. The tables are still formica topped, but this IS after all a FAMILY restaurant that is not-trying-to-be "DALLAS". Usually nice music in the background, and good lighting. They also have a couple of options (SEPARATE ROOMS) for large parties. We just held a big birthday dinner there with 25 people. It is what it is, and for that they get 5 stars.

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Thank BobW75087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2012

If you love Italian, you will love this place. It doesn't have a fancy building and the tables are older, but that makes me feel like I am at Grandma's kitchen! Every single plate I've ordered is HEAVENLY and I especially like the garlic bread! You should try this place.

Thank GinaMR33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2010

They have good food but know (because they won't mention nor will they write it on your ticket) if you have a party of 6 or more (which I have 6 alone in my family) you will be charged a 18% gratuity. Unfortunetly I found out the hard way and so did my in-laws because they were part of our party of 8, they too got charged an additional 18% gratuity. I called to question it and the owner did not care and did not see why I was upset. All he could say is that he would refund us our tip that we had added, he obviously feels this type of business practice is acceptable. BEWARE!!!

    • Value
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    • Food
Thank krystalsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Sachse, Texas
Reviewed December 24, 2004

I think Napoli's restaurant is by far one of the best italian restaurants in the area. The food was outstanding and the service was over the top. I would recommend Napoli's to anyone looking for good italian food.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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