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“This hotel is more than the 2 start rating”

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SpringHill Suites Waco Woodway
Ranked #2 of 6 Hotels in Woodway
Certificate of Excellence
Dallas, Texas
1 review
“This hotel is more than the 2 start rating”
5 of 5 bubbles Reviewed July 2, 2011

This hotel was fabulous! It is actually a suite. There is a flat screen tv in both the room and the sitting area. I usually travel with my three children and require two beds, but the king size bed and the pull out sofa bed worked really well. My son was able to have their own "room."

The artwork is very nice and makes the rooms look very upscale. There is a refrigerator and microwave and a little sink area. It's nice that you don't have to use the sink in the bathroom to make coffee. The hot breakfast is very nice. Hard boiled eggs, scrambled eggs, sauges, and bacon. They also have bagels, waffles, muffins, yogurt, and several different fruits. We travel a lot for tennis tournaments in TX, and usually stay in 2 1/2 and 3 star hotels. This hotel has a 2 star ranking, but it is better than most of the 3 start hotels that we have stayed in.

The indoor swimming pool is a little small, but my kids enjoyed it. They were able to splash around in it. We don't stay in hotels for the swimming pools, so we didn't mind the size. They also have a whirlpool and a fountain. The gym is nice. Better than gyms in most hotels. The hotel has fresh baked cookies for free.

This is a new hotel, so everything is really nice and it smells really nice too. We actually saw one of the employees spraying the hotel with air freshner. The big aquarium in the lobby is really beautiful as well. We enjoyed our stay here immensely.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mom2threeinca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmcrew, Manager at SpringHill Suites Waco Woodway, responded to this review, August 6, 2011
Thank you for staying with Best Western Atrea Colonnade Parkway, Waco Texas. We appreciate the time you spent writing your thoughts about our hotel and that our staff made your stay more enjoyable.

We appreciate you as a loyal guest and always look forward to having you back with us!

We value your opinion, and hope to make every stay a pleasant one. Once again, thank you for staying with the Best Western Atrea, Waco Texas. We hope to have the opportunity to serve you again soon!
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176 reviews from our community

Traveler rating
    143
    28
    2
    2
    1
See reviews for
68
26
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
College Station, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 27, 2011

We stayed in a suite for 3 nights and the experience was fantastic. The staff were friendly and helpful, the room and amenities were excellent, towels and bath were high quality, the room was clean and fresh, and the bedding was just right. The price was a great value. I expected much less for the price and was pleasantly blown away by the value. We've stayed in 'luxury' hotels in the past 18 months and by far, this beat those guys in every category. The thing we liked least was the breakfast, good variety and freshness, but more fresh fruits would have been nice.

Room Tip: Ask for multi night stay discount(s).
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Helpful?
1 Thank tsampoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Atrea, General Manager at SpringHill Suites Waco Woodway, responded to this review, June 29, 2011
From all of us at the Best Western Atrea Colonnade Parkway we would like to thank you for your kind words and positive review. We are glad that you enjoyed your trip to Woodway/Waco and it was a privilege to be your hotel of choice. We hope that you come back and visit in the near future, contact us at any time to make your next reservation or for your friends and family as well. Thanks again for staying at the Best Western Atrea Colonnade Parkway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 18, 2011

We recently stayed here for the Starburst junior golf tourney. Extremely clean and large rooms. We had 2 queens and a sofa bed. There are 2 different sinks for toothbrushing and an additional kitchen/bar sink. I'm somewhat a hotel snob and was pleasantly surprised by the comfort of the beds and how incredibly CLEAN everything was. I cannot speak to breakfast as we did not partake. This location is convenient to both HWY 84 and HWY 6 so easy access to everything with great restaurants 5 minutes away. We will definitely stay here again...and it has changed my mind about Best Western!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bubears-sicem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Atrea, General Manager at SpringHill Suites Waco Woodway, responded to this review, June 27, 2011
From all of us at the Best Western Atrea Colonnade Parkway we would like to thank you for your kind words and positive review. We are glad that you enjoyed your trip to Woodway/Waco and it was a privilege to be your hotel of choice. We hope that you come back and visit in the near future, contact us at any time to make your next reservation or for your friends and family as well. Thanks again for staying at the Best Western Atrea Colonnade Parkway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Rock, Texas
1 review
5 of 5 bubbles Reviewed June 14, 2011

Stayed here during a college trip to Baylor University. Excellent facility. My husband and I have made this our hotel of choice for all our trips to Waco and have encouraged other college freshman parents to try this hotel as well. Friendly staff, nice breakfast, excellent amenities and heavenly beds.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ladyval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Atrea, General Manager at SpringHill Suites Waco Woodway, responded to this review, June 27, 2011
From all of us at the Best Western Atrea Colonnade Parkway we would like to thank you for your kind words and positive review. We are glad that you enjoyed your trip to Woodway/Waco and it was a privilege to be your hotel of choice. We hope that you come back and visit in the near future, contact us at any time to make your next reservation or for your friends and family as well. Thanks again for staying at the Best Western Atrea Colonnade Parkway.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pottsboro, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 9, 2011

If I could change anything or offer advice, it would br to put ceiling fans in the bedroom. It would keep the air moving and would not have to turn down a/c so often. Beautiful place and will stay here again. The only thing I forgot was to sign up for frequent stays awards. Can you help. We were there for 3 nights - enjoyed! Loved the fish.

Room Tip: make plans early, great place
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lucytexoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmcrew, General Manager at SpringHill Suites Waco Woodway, responded to this review, June 14, 2011
Thank you for making the effort and taking the time to leave a review. Its always a pleasure for us to hear such positive feedback. We hope that we can welcome you again as our guests in the future. Thanks again for choosing the Best Western Atrea!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
139 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed June 8, 2011

Nothing really much more to add, it is new, it is nice and it raises the bar in Waco. The last few years the two Hamptons, in my opinion, were hands down the best available but now they have some true competition. What will make the difference in the long run will depend totally on the quality of their people and right now Donna makes this hotel. I did not have the pleasure of meeting her in person just on the phone however, the pride she takes in this hotel she could be mistaken as the owner. Not that she was the only one that offered good service, she was just exuberant. The hotel and rooms are well designed and comfortable. Even the elevators are designed not only to be eye appealing but spacious enough to carry passengers as well as a luggage cart without everyone worrying if their toes would suffer. One of our favorite spots was in the breakfast/bar area on the semicircular couch facing their two large flat screens, very comfortable. Noise kept at an acceptable level to ensure those that wanted to carry on a conversation could and those that wanted to watch sports etc. could. Check in was pleasant and completely smooth. The room was very roomy and the bed very nice. After checking in we left the hotel to meet friends for dinner. When we returned we went to the bar and had a night cap. The bartender was a professional bartender which was a very pleasant surprise especially in the Waco area. This said I can not recommend their margarita. It may have been their special of the day but it is a mix and I warned you. I did have some minor issues that were not worth bothering the front desk with but I did inform the hotel at check out. Even though this hotel is further away from what brings us to Waco we will definitely be back. It is close enough to the highway to be convenient but far enough not to be disturbing and it is very close to Waco's two main shopping areas and it has a movie theater close enough for hearty walkers. Make sure to check out the pictures as my husband said I exhaustedly took pictures of every detail.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lovie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmcrew, General Manager at SpringHill Suites Waco Woodway, responded to this review, June 14, 2011
We would like to thank you for sharing these wonderful comments about your stay with other travelers. We are very pleased to receive such a positive feedback. Comments like yours motivate us constantly to do our best not only to maintain the quality of the service we provide, but also to go beyond our guests’ expectations.
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waco, texas
1 review
5 of 5 bubbles Reviewed May 24, 2011

I recently hosted a class reunion at the Best Western Atrea, in Waco,
Texas. The staff was so helpful. Maria, Donna, Sonny and Robert. All my classmates thought the hotel was beautiful and the rooms too. We couldn't have ask for better service. Thank You, for making my reunion successful.

  • Stayed April 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fhs54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW-Atrea, General Manager at SpringHill Suites Waco Woodway, responded to this review, June 27, 2011
From all of us at the Best Western Atrea Colonnade Parkway we would like to thank you for your kind words and positive review. We are glad that you enjoyed your trip to Woodway/Waco and it was a privilege to be your hotel of choice. We hope that you come back and visit in the near future, contact us at any time to make your next reservation or for your friends and family as well. Thanks again for staying at the Best Western Atrea Colonnade Parkway.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Waco Woodway

Property: SpringHill Suites Waco Woodway
Address: 200 Colonnade Pkwy, Woodway, TX 76712-6174
Phone Number:
Location: United States > Texas > Woodway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Woodway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Waco Woodway 3*
Number of rooms: 82
Official Description (provided by the hotel):
SpringHill Suites Waco Woodway is ideal for business and leisure travel. The hotel offers 100% smoke free rooms that each feature 37" LCD TV, free Wi-Fi Internet access, microwave and refrigerator. The hotel boasts a beautiful indoor heated swimming pool, a fully equipped fitness center and guest laundry. We are conveniently located to Extraco Events Center and Baylor University. ... more   less 
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Also Known As:
Springhill Suites Waco South Hotel Woodway

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