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All reviews front desk room was clean waffles an older hotel great place to stay stay there again easy access hot breakfast new mexico biscuits and gravy staff was very friendly up to date stayed one night off the highway tina whataburger texas
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Reviewed September 20, 2018 via mobile

Just had a roach crawling around the room. Asked for a room change, “sorry not available.” This place is sub-standard the place smells musty and needs help. Highly recommend that you go elsewhere, terrible place to stay.

Date of stay: September 2018
1  Thank KSG0465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, General Manager at Comfort Inn, responded to this reviewResponded October 17, 2018

Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2018

Made a quick overnight stop on way east to LA from Denver. This hotel was on the route of US #287 on the east side of town. Nice hotel with clean rooms and courteous service. Good breakfast layout. Room was large and comfortable.

Room tip: Our room was nice but not sure if all rooms are same or some are full suites. This room had a fridge and microwave.
Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Randy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, General Manager at Comfort Inn, responded to this reviewResponded October 17, 2018

Thank you for taking the time to leave a review. We are glad that you and your family enjoyed your stay at The Comfort Inn in Wichita Falls, TX. The staff pride themselves on providing excellent customer service, and it's great to receive such positive feedback from our valued guests.

We wish you well from Comfort Inn, Wichita Falls!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2018

This hotel is rather reasonable compared to the others in the area that are decent hotels. The beds are very comfortable and check in and out is a breeze. I wasn't impressed with the breakfast with the exception of the Texas shaped waffle. The only reason I am giving the hotel a 4 star rating is that I book my rooms through Trip Advisor, Expedia, etc., and I have found that this hotel may not provide you with the room you have booked, thus meaning if you wanted two double beds and booked through a third party you may end up with a king bed with a sofa that makes out to a bed. Other than that issue, I have no problem staying at this hotel. The employees are pleasant and I always have a good night sleep when staying here.

Room tip: I always request a room on the floor and closest to an exit door, this assists when loading things into the hotel and out..
Date of stay: August 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Darla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2018

LOVE Comfort Inns/Suites and is my 1st choice wherever available in the U.S. Great staff here. Only bumps in the road was poor internet in lobby and room. Also, air conditioner in room had a bit of a weak fan, so the room was not as cool as I like. Still look forward to staying here next year for special event.

Date of stay: August 2018
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank Compass784349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, General Manager at Comfort Inn, responded to this reviewResponded October 17, 2018

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind regards,

Harry Patel
GM
Comfort Inn
940-766-3300

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Reviewed August 20, 2018 via mobile

Well i really don't have anything good to say! The room smelled so musty upon arrival! So we turned on ac only to find it barely worked! Slept horribly! The walls are paper thin, could hear our neighbor going to the bathroom! We could hear her phone convo word for word! The bedding and pillows smelled awful! The one plus...the bathroom was clean!

Date of stay: August 2018
Trip type: Traveled on business
Thank magic25ap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harry P, General Manager at Comfort Inn, responded to this reviewResponded August 28, 2018

Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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