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“Comfort Inn Provides Maximum Comfort”
Review of Comfort Inn

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Comfort Inn
Ranked #5 of 25 Hotels in Wichita Falls
Reviewed April 18, 2014

I traveled from Myrtle Beach South Carolina to pick up my wife and drive her home after her graduation from Tech School at Shepherd Air Force Base.

We originally stayed at another hotel down the road which turned out to be disgusting. The attendant at the front desk after speaking with her even told us she was not allowed to say any specific names of hotels but their are a few hotels in the area which are normally not recommended and the one we happened to stay at just so happened to be on that list. I only wish we had known prior to booking so that we could have alleviated some of the stress with staying within this area.

I am very glad we decided to stay here, it was short notice so I was not expecting much but this hotel is very clean and tidy and provides comfort and relaxation akin to what you would expect at a higher class resort.

Although the front desk was lightly attended when we arrived we were granted parking almost immediately. Parking is adjacent to the hotel and the attendant was very friendly and actually personally walked us to the rooms to ensure that the room met our standard.

I would recommend this hotel to anyone in the area who is looking for a clean respectable establishment at a significantly cheap rate considering how nice the hotel is. You will not find another hotel in the area at the same price that provides the same level of efficiency and accommodation as this hotel.

We booked a room with a King sized bed, a flat screen TV and wi-fi access and complimentary breakfast was included within the rate. As stated above I was very impressed with this hotel and would stay here again!

  • Stayed: March 2014, traveled on business
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Thank ap1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 - 222 of 335 reviews

Reviewed April 6, 2014

This hotel is older but clean. The front desk personnel are very kind and helpful. My room was perfectly adequate and the price was right. If you are heading through town and on a budget, stay here! Nothing fancy but the rooms were suitable.

  • Stayed: March 2014, traveled on business
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Thank motherjanegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2014

Clean and comfortable, but they put us with a dog on the 4th floor! Not convenient. They need a new permanent mat in the bathtub, and I really wish they would get painters who know what they are doing.

  • Stayed: April 2014, traveled as a couple
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Thank dhinkley66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

All the staff I met were very friendly and helpful. The only problems I had will not be a problem when I stay here again. First, do not get a room on the first floor at the intersection of corridors...the noise level is really bad, loud kids, noisy adults. The door to my room had at least 1/2" all the way around it which didn't curtail noise coming in. Although room was 'nonsmoking' there was definitely a smoky smell in the room and in one of the pillows. The room was very clean, well stocked with towels, etc but had a perfumey smell trying to cover the musty/smoky smell. Breakfast was hot and plentiful, no complaints there. Second time here, a little weird to get to but will definitely stay again. Pointers: ask for upper floor room away from intersections of corridors.

Room Tip: Never take a first floor room at the intersection of corridors. Avoid fourth floor as it is the smok...
  • Stayed: March 2014, traveled solo
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Thank Trickstersawpix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014

My husband and I stayed at this hotel after a long day on the road. The hotel staff were very cheerful and accommodating. It was a little older hotel but the room was very clean. We had a good night's rest. The next morning, we had a nice hot breakfast and got on the road again.

  • Stayed: March 2014, traveled as a couple
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Thank Steve Sheila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2014

My husband, daughter, and myself stayed here for a week. There is not one negative thing I can say about the Comfort Inn, Wichita Falls. First of all, the place is VERY clean, all the workers are polite and will go out of their way to accommodate you in anyway they can. Our room was immaculate and we asked for extra pillows and had them in 5 minutes. The breakfast was excellent.....eggs,ham,sausage,biscuits,gravy,cereal,all kinds of coffees, all kinds of juices, yogurt, all different types of donuts, plain or blueberry pancakes. I'm sure I left some things out I forgot, but you will not go away hungry. One of THE best things, there are the owners, MANI PATEL and his wife TINA!!!!!! They are so kind,courteous,and they make you feel like you'd have been friends for years. I asked them about some good places to eat and they sent us to the BEST places.....not overly priced but very good food. They were always there to ask you if everything was ok, any problems at all. We made us feel like family not just paying customers. They both are very nice, kind, caring people. If you chose to stay here you will NOT regret it. And by the way, I never write reviews but felt compelled to do it. And the price is worth every penny. I will DEFINITELY stay here whenever we are going to Wichita Falls, Texas again, because I know I will get that great service from everyone in the Comfort Inn and the friendship we feel with MANI and Tina, the owners. Thank you again MANI and Tina for such a great vacation and for your special kindness shown to us that the type The Zawatski.

  • Stayed: February 2014
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1  Thank trudy090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2014

I checked into this hotel during the night audit shift. The GSR working took a copy of my credit card, dispite my requests not to, and stated that "every hotel does this." I have never in my 12 years in the hotel business have I ever seen someone do this, let alone an entire property. I even asked if their system was down, which it wasn't. I am very nervous that this woman insisted on having my cc info in this manner.

The first room I was checked into had a fridge that didn't work, and the floor clearly hadn't been vacuumed in weeks. When I pulled back the sheets, there was blood stain on the pillow, women's hair in the bed, and the sheets looked unchanged. I also saw a clear bed bug infestation. The comforter had several cigarette burns (in a non-smoking room, no less.)

After I was moved to another room at my request I found hair again in the sheets, and the brown blanket was coated in hair. There were candy wrappers behind the night stand, mold on the ceiling, and by that time it was so late I just slept on the towels I brought with me.

The next morning I asked the FD for the copy of my cc back, while the GM Manny Patel stood by. He went to the back office to pull the copy (That was strange. Why was it not with my reg card?) The FD clerk printed AGAIN the folio for me to sign. I explained that I had already signed, and that I didn't need to again. She kept explaining that it was procedure, which doesn't make any sense. When I refused to do so, she slapped her hand down and threw the reciept on the desk and said "whatever." in FRONT of Manny Patel, who did nothing to help me. I was clearly upset, and not at one time did anyone offer to hear me out, fix the problem, apologize or even thank me for staying there. I have taken MANY pictures and I will find the appropriate outlet for them on the internet. I wouldn't reccomend anyone to stay at this terrible property.

  • Stayed: February 2014, traveled with family
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Thank Lindsay Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 1317 Kenley Ave, Wichita Falls, TX 76306-6125 (Formerly Northtown Inn)
Phone Number:
Location: United States > Texas > Wichita Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Wichita Falls
#6 Family Hotel in Wichita Falls
#6 Romantic Hotel in Wichita Falls
#7 Business Hotel in Wichita Falls
Price Range: $61 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Wichita Falls
Best Western Wichita Falls
Wichita Falls Best Western

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