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“Absolutely awful”
Review of Applebee's

Applebee's
Ranked #140 of 239 Restaurants in Wichita Falls
Price range: $21 - $30
Cuisines: American
Restaurant details
Reviewed February 19, 2014 via mobile

Awful service and food. It is understaffed and finish plates were not even picked up. The staff was awful and took twenty minutes to get out credit cards back. NEVER go to Applebee's.

Thank Brianda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 - 22 of 39 reviews

Reviewed December 27, 2013

Hubby & I had the pleasure of having a mid-afternoon meal at Wichita Falls' Applebees. Great meal, wonderful service. Wonderful experience. You really should stop in and have a great meal there!

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Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

The day, Sunday. The time, after Church for lunch. The crowd, half full. First with the good, we were seated with a smile and promptly greeted by our waiter for our drink orders. He smartly repeated the order (all 3 drinks were different) correctly, and brought them back within a few minutes. He took the food order, once again restating the order making sure he had heard right. The food was brought out 20-30 minutes later by someone other than our waiter and the food was "auctioned" off (who wants this, who wants that). My friend ordered the Chicken Broccoli Pasta Alfredo and gave a thumbs up as he finished every last bite. I ordered the Oriental Grilled Chicken Salad and thoroughly enjoyed every bite myself. 2 good entrees and 1 to go, unfortunately this is where the experience heads down hill. My other companion at the table ordered the Roasted Garlic Steak, medium rare to medium. When the steak was delivered, the staff member never stayed around long enough to see if the steak was prepared as requested - it was not, first cut revealed a steak cooked medium-well to well-done, just a hint of a sliver of light light pink in the dead center. The sirloin cut also was of very very low grade. Two-thirds of the steak was uneatable, filled with fat, grizzle, and veins(the Applebees protein buyer needs firing) Unfortunately, this situation never had a chance for correction as our waiter never stopped by our table to ask our opinions on the food. The portobello mushroom pictured in the menu is nothing close to what is served. The menu shows a beautiful 2-3 inch grilled stuffed mushroom with creamed spinach, what really is served is a flat (not more than 1/4 inch high) mushroom topped with spinach puree. A major pet peeve of mine at a restaurant is flagging down staff member for refills on the drinks. On a trip to the restroom, I passed by our waiter (standing at the POS monitor) and mentioned my friend's steak was improperly served and at best - terrible and it was too late (time wise) in the meal to try again. When our waiter delivered our billed, he asked if the Manager had stopped by to apologize about the steak, he had not. The steak had been deducted from our bill. I would of still liked to see a personal apology from the Manager to my friend. Obviously our waiter had mentioned the situation to the Management, yet I guess we didn't warrant a visit from him/her. By now, the restaurant was 3/4ths empty, so we paid for the drinks, and the 2 meals and left. Grading: Host - "A"; Waiter - "B"; Food Expeditor/Delivery - "D"; Cooks - "D"; Management - "F"

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Thank jcoxlandman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

We became tired of Applebee's menu selections and had not eaten there in several years. Last week we decided to give new menu selections a try and ordered food to go. We were told it would be ready in 20 minutes and it was – right on the dot! The Zesty Roma Chicken and Shrimp was excellent. One complaint we'd had in the past was that we were always hungry an hour after eating at Applebee's. Not so this time! The new meal was amply portioned, even though it was under 550 calories and endorsed by a major weight loss program. We will return to Applebee's on our next trip to Wichita Falls.

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Thank PeweliB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Popped in for burgers and lemonade - except the lemonade machine was broken so we didn't get any of that. Not really any other non carbonated drinks on offer apart from water..

The server was efficient - perhaps a little too efficient and seemed quite keen for us to finish and go (it wasn't even busy). Burgers were excellent as ever.

Thank PotentialVorticity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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