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“Good place for a Bus Conference”

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Dallas/Fort Worth Marriott Solana
Ranked #1 of 1 Hotels in Westlake
Certificate of Excellence
Monadnock Region, NH
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good place for a Bus Conference”
Reviewed September 2, 2014

We ended up a much larger group than originally expected (late bump up from 200 to 300+) which corporate apparently did not notify local mgmt. The staff and management responded very well and did a stalwart job to accommodate us - dining, bar, etc. Hotel is convenient to DFW and run a shuttle regularly which is helpful. Facilities are fine, nothing special, but it works.

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank NHRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    117
    89
    31
    11
    5
See reviews for
33
44
11
140
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Sand Springs, Oklahoma
Level 5 Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 1, 2014 via mobile

We only spent a few hours here. We booked the hotel at a reduced rate after missing a flight connection at DFW. I'm not happy with American Airlines as they took off with us minutes from the gate after our flight was delayed an hour. But that's another story. The hotel shuttled us from and back to the airport. The employees were fantastic. They were so courteous and understanding. They made us a "survival" pack of sundries since we did not have our luggage, which certainly helped the situation. The hotel is clean and the room was very nice. Thanks Marriott.

Stayed September 2014, traveled as a couple
Helpful?
Thank Spoon2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Dallas/Fort Worth Marriott Solana, responded to this review, September 2, 2014
Thank you for the great review! I am very excited to see the positive comments during your unexpected visit. I will be sure to share your feedback with the team and hopefully you get everything worked out with the airline.

Jason Horonzy, Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Level 6 Contributor
253 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed August 24, 2014 via mobile

Service was terrible and very indifferent...the staff were more concerned with the things they didnt do rather than trying to make the stay worthwhile.
The facilities looked old and tired and the buzz of a 'normal' Marriott was completely absent.

Not impressed

Stayed September 2013, traveled on business
Helpful?
Thank jollofmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Dallas/Fort Worth Marriott Solana, responded to this review, August 25, 2014
We truly appreciate you taking the time to write a review about your recent visit. I am sincerely apologetic that we did not meet your expectations. I have forwarded your comments to the team to ensure it is an isolated experience and not repeated. We take great pride in our level of service and strive to continually improve each and every day.

Please keep us in mind for your future travels as I am positive we can do a better job hosting you. Thanks again for the review of the hotel.

Jason Horonzy, Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Haven, Connecticut
Level 6 Contributor
329 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed August 21, 2014

We stayed here a few nights while attending a wedding in the area. it was very nice all around. Good service and people were great. I was part of a big crew and the folks working there were very accommodating at breakfast, and in the bar. Nice place to stay, free parking, and nice pool.

  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank bartpic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Potomac, MD
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 4, 2014

Very nice hotel in Westlake. Free shuttle to and from the airport as well as shuttle service to some local businesses. Shuttle drivers and front desk staff all were very nice and accommodating. Service in the lounge could use some help, not very attentive. Overall a good experience and I would recommend this hotel.

  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Denise V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burleson, Texas
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 26, 2014

This is a convention hotel, so it is usually not very busy on the weekends and is the best place for a quiet getaway. The pool area is very nice, the landscaping, the décor, it is just relaxing. And the amenities of the Marriott are all there, staff is excellent, the ratio of staff to customers means you get the red carpet treatment. Food service is excellent, no reason to leave, but if you have to the Southlake area is just minutes down the road for a wide variety of entertainment. And the pricing makes this a great value.

Room Tip: Request a room by the pool, you are within feet of the pool and the garage parking door making it ve...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burleson, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 23, 2014

This is a convention hotel so most weekends it is not very full. Great staff great location great rooms (business class) and lots of privacy. Full service from staff that makes you feel very comfortable. Awesome pool you virtually have to yourself.

Room Tip: Request a room by pool. Underground parking door right there very convenient
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Green Features: As in all marriots they seem to care about the environment
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GregF4734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dallas/Fort Worth Marriott Solana

Property: Dallas/Fort Worth Marriott Solana
Address: 1301 Solana Blvd Bldg 3, Westlake, TX 76262-1659 (Formerly Dallas Marriott Solana)
Phone Number:
Location: United States > Texas > Westlake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Westlake
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dallas/Fort Worth Marriott Solana 4*
Number of rooms: 294
Official Description (provided by the hotel):
Marriott hotel located in Solana Office Park with complimentary shuttle to and from DFW Airport and Southlake Town Square. ... more   less 
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Also Known As:
Dallas Marriott Solana Hotel Westlake
Marriott Hotel Westlake
Marriott Westlake
Westlake Marriott

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