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“Great Weekend Getaway” 5 of 5 stars
Review of Dallas/Fort Worth Marriott Solana

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Dallas/Fort Worth Marriott Solana
Ranked #1 of 1 Hotels in Westlake
Certificate of Excellence
Burleson, Texas
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Weekend Getaway”
5 of 5 stars Reviewed June 26, 2014

This is a convention hotel, so it is usually not very busy on the weekends and is the best place for a quiet getaway. The pool area is very nice, the landscaping, the décor, it is just relaxing. And the amenities of the Marriott are all there, staff is excellent, the ratio of staff to customers means you get the red carpet treatment. Food service is excellent, no reason to leave, but if you have to the Southlake area is just minutes down the road for a wide variety of entertainment. And the pricing makes this a great value.

Room Tip: Request a room by the pool, you are within feet of the pool and the garage parking door making it ve...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    98
    81
    24
    10
    4
See reviews for
29
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
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  • Any
English first
Burleson, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

This is a convention hotel so most weekends it is not very full. Great staff great location great rooms (business class) and lots of privacy. Full service from staff that makes you feel very comfortable. Awesome pool you virtually have to yourself.

Room Tip: Request a room by pool. Underground parking door right there very convenient
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Green Features: As in all marriots they seem to care about the environment
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank GregF4734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 17, 2014

We have stayed at this hotels many times over the past 15 or so years. It is starting to look tired. The pool area is neglected. I know this is a 'business' hotel, but there are those staying over the weekend for relaxation. Some of the upholstery is needing to be freshened up. The complimentary toiletries were not full when we were arrived. I can only assume they were left over from the previous guest. Uck! The location is excellent, though. And the breakfast on the concierge level is fabulous. But it is odd that they charge for wine and other drinks. Never seen that at any other Marriott we have stayed at. The concierge staff (both at night and in the morning) was better than average, in fact excellent.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Todd W, General Manager at Dallas/Fort Worth Marriott Solana, responded to this review, June 19, 2014
Dear Gail M.
Thank you for your loyalty over the last 15 years of staying at our hotel and for your kind comments regarding our concierge attendants and buffet. I was disappointed to read of the service failures you experienced and I hope that your prior stays still reinforce the level of service that we are more accustomed to delivering and your recent experience as not being the norm for us. I would love an opportunity to follow up with your directly if you could reach back out to me at the hotel.

Regards,

Todd Winch General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

A unique complex in a beautiful setting, surrounded by luscious green lawns and trees~very serene. The staff was very Texas friendly and accommodating, anticipating your every need. We stayed the weekend and attended a rehearsal dinner there, with drinks on the patio before the dinner. The atmosphere and the staff were outstanding, and the meal was delicious, making the event an over the top success.
Our room was very clean and tidy~the bed extremely comfortable. The outside pool/hot tub area was alright but we had to go to the bar (inside) to order drinks. I was very surprised how sparse the service was at the pool area. My only other negative is how expensive the breakfast was.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Netsoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 10, 2014

the architecture is unique...strange... everything seems to be right out of an 80s film, from the oddly bold and overly grandiose architecture to all the furnishings. still, the staff is very friendly and helpful and it is close to my office.

one complaint: concierge floors charge for drinks! my experience has been that all things on concierge floors are comp'd. one consolation is that the cost is way below market price.

Stayed June 2014, traveled on business
Helpful?
1 Thank jenchan000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, Manager at Dallas/Fort Worth Marriott Solana, responded to this review, June 13, 2014
Thank you very much for taking the time to share some of your experiences while staying at our hotel. I have forwarded your review about the friendly staff to the team. They truly appreciate to hear the positive feedback about their levels of service as we strive to not only meet but exceed every guest's expectations.

We have received many various comments and descriptions about the style and decor of the hotel, as it is one of Marriott's most unique. If you are interested in researching further, this hotel was designed by a famous Mexican architect named Ricardo Legoretta.

I hope we have the opportunity to host you in your future travels and thanks again for the review of the hotel.

Jason Horonzy, Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

Weird building but room was typically Marriott - very comfortable.
Wonderful staff - I left a personal item in my room and called the hotel shortly after leaving. I asked that they bring the item to the front desk and have it ready for me to pick up when I got there. It was ready as promised on time – thanks for the great service!

Stayed June 2014, traveled as a couple
Helpful?
Thank HouTex75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

Very attractive property designed by an architect from Mexico. Aging but still well cared for. The staff is excellent from the front desk, to the restaurant, to housekeeping. They really worked hard to ensure we were comfortable and satisfied. These folks protect the Marriott brand and they do it very well!

Stayed June 2014, traveled as a couple
Helpful?
Thank Rustibolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dallas/Fort Worth Marriott Solana

Property: Dallas/Fort Worth Marriott Solana
Address: 1301 Solona Blvd Bldg 3, Westlake, TX 76262-1659 (Formerly Dallas Marriott Solana)
Location: United States > Texas > Westlake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Westlake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dallas/Fort Worth Marriott Solana 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
Marriott hotel located in Solana Office Park with complimentary shuttle to and from DFW Airport and Southlake Town Square. ... more   less 
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Also Known As:
Dallas Marriott Solana Hotel Westlake
Marriott Hotel Westlake
Marriott Westlake
Westlake Marriott

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