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“Reservation wasn´t made” 1 of 5 bubbles
Review of Americas Best Value Inn - Weslaco

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Americas Best Value Inn - Weslaco
Ranked #9 of 10 Hotels in Weslaco
Weslaco
1 review
“Reservation wasn´t made”
1 of 5 bubbles Reviewed August 14, 2013

Dirty hotel , terrible service, had to pay because reserve wasn´t on system, Claim on card, please refund. Everything said. If I say anything else is just to finish statement, Air conditioning was good




  • Stayed July 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Ignacio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

Traveler rating
    6
    4
    4
    6
    13
See reviews for
13
5
3
2
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 18, 2013

2.5 hours waste of time and the WORST experience ever!!!

Check in is at 3 pm... My brother and I arrived at the hotel (from a 6 hour trip into weslaco early) at 2 pm. The guy at front desk literally told me "no early check in, wait in the parking lot" There was NO cars in the parking lot and wanting to charge me $20 to check in a HOUR early. Wow, where's the customer service at???!!!!! After an hour or so we finally checked in, walking into the room we saw 2 dirty towels... So, we requested for more towels and extra pillows and was told, "we are a LIMITED hotel" they didn't want to give me an extra pillow (another WOW!!). To top it off, the appearance of the beds seemed to have BUGS crawling in them!!! (Talk about Gross!!!!). I wouldn't recommend this hotel!!! Beware, they want to charge for every little thing possible!!!

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Ramdlp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Weslaco hotels

McAllen, Texas
1 review
5 of 5 bubbles Reviewed March 26, 2013

I enjoyed me stay at best value inn in Weslaco. room was clean and nice. staff was very helpful they help us to get our room downstairs. very close from outlet mall. I would recommend this hotel to stay with your family and friends

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cris418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 13, 2013

This was the WORST hotel experience I have ever had. Stayed there for a night with my family. Owner of the hotel was very rude, and after trying to rip is off by charging us an extra $20 dollars after we had already paid, he got physical with my dad by pushing him and kicking us off the property. Worst service and experience I have ever had. I've never dealt with anyone so rude and disrespectful. Do not stay here

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank W_schill2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
corpus christi, texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed August 19, 2012

Read the other reviews and add to it that the rooms are dirty; from the beds to the bath. They need to know that bleach and hot water work wonders, on walls, surfaces and linens. Roaches in the room, no hair Dryer, No coffee No wireless internet. Save your money and save your trip stay somewhere else.

Room Tip: Stay someplace else
See more room tips
  • Stayed August 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank mebbeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laredo
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 10, 2012

We checked into room 208 and as we were getting our kids into bed, I took off the sheets and was terrified to see bugs on the bed. Not one bug but a whole lot of them crawling next to where my 4 year old son was laying asleep. I immediately picked up my son disgusted by the scene and to add to my horror, my husband discovered dozens of bugs in the other bed as well. We picked up our luggage and ran out of the room. My husband inform the front desk clerk about our discovery and requested a refund. We had only stayed in the room for about fifteen minutes and we were denied a refund. According to clerk only the manager was allowed to give refunds, but when we spoke to the manager he said that the owner was the only one who could approve refunds. This manager by the way was extremely rude and unproffesional as he yelled at us and claimed that we were harrasing him as we requested our money back. We don't care about the refund we just don't think its fair to pay for an unhealthy environment and bad service.We learned a lesson. You get what you pay for.

  • Stayed July 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Cindy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed April 4, 2012

I have traveled the world and stayed in every kind of hotel possible, and this is the first time I have ever left a hotel. We had planned to stay at least 7 days and when we checked in, here's what we found. The keyed access door from the outside didn't even have a doorknob. How's that for security? We had requested non-smoking and to be as far away from smoking as possible; the man on the desk (who was very nice by the way) didn't even know where non-smoking was. We looked at 3 rooms before we could find one that didn't have a strong odor of either pet waste, smoke; refrigerator and tv that didn't work, extremely dirty floors, hairs all over the bathroom, etc. The vent fan in the bathroom was hanging by a wire; baseboards pulled loose; You get the picture. We asked for a vacuum cleaner so we could clean the room ourselves and were told that they were locked up. All this took quite a while before we tried to settle into bed; here is where the bad part begins. There were long black hairs on the blanket and sheets; ok, this can happen with maids carrying them... I pulled back the top sheet to find more long black hairs, as well as short curly ones and a large stain in the middle of the bed and the bottom sheet was pulled loose... draw your own conclusions here. My husband went down to get clean sheets and when we took the bottom sheet off I was horrified to find bugs all over the bed and I don't mean a few, I mean ALL OVER THE BED! So I got on the phone and because it was late, couldn't find a front desk open to find an alternate hotel. The desk clerk at Americas Best Value said he would refund all charges. When we tried to check out the next day the "manager" screamed at us and told us "you shouldn't have stayed at a cheap hotel". He refused to give me a bill and told us to "get off my property". I am a professional, and this is absolutely unforgiveable. They charged my credit card for the entire 7 night stay! Now I am in a different hotel paying for the other one too. I intend to follow up with the Texas Health Department regarding this matter. Do yourself a favor and go over to Palm Aire Hotel and Suites. They are professional, and go out of their way to make you feel welcome.

Room Tip: go somewhere else; DO NOT STAY HERE! I kid you not, it is extremely filthy.
See more room tips
  • Stayed April 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank lmsar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn - Weslaco

Property: Americas Best Value Inn - Weslaco
Address: 3021 E Expressway 83, Weslaco, TX 78599-9111
Location: United States > Texas > Weslaco
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Weslaco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - Weslaco 2*
Number of rooms: 20
Reservation Options:
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