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Hampton Inn Houston/Clear Lake-NASA Area
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Reviews (547)
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All reviewsgreat hotelclear lakeroom was cleanspace centerkemah boardwalkfree breakfastliving roomwould stay here againrestaurants and shoppingpool and hot tubthe breakfast areabreakfast itemswafflesbreakfast stafffresh fruitnasa arealots of restaurants
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406 - 411 of 547 reviews
Reviewed March 10, 2014

Great service but a very average room. I always stay at Hamptons when I travel because I feel spoiled by the end of the stay for a reasonable amount of money. Cramped room arrangement, small bathroom, no separate vanity. But clean!

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded March 18, 2014

On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. We deeply regret not having met the quality standards you deserve. Please accept our sincere apologies for the unwelcome experience with our breakfast. Your comment is very much appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2014

This is a very clean and well equipped hotel. Rooms were provided with all ammenities. Bathroom clean and fresh. The location is ideal for a stay in Houston-Clear Lake area with close dining and shopping areas.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded March 18, 2014

On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

I choose Hampton whenever possible. The name/brand alone assures me that my room will be clean, the staff will be helpful and friendly and the same amenities will be available. They are consistent and this Hampton was no less than expected. Loved our stay...thank you!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Colleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded March 18, 2014

On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Hotel was as expected for a Hampton Inn. Comfortable and affordable. But the area is so congested that it is hard to get to and get out of due to high traffic area along with the proximity to the Interstate Highway.

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 62Vetteman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray H, General Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded March 18, 2014

On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area ray.hite@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014

I stayed 6 nights here for business. Everyone was friendly, good breakfast, close to shopping, and restaurants. Minor problem with the fridge, but no biggie. There was construction going on in the hall of my floor, but not a problem. Would definitely stay again.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray H, Manager at Hampton Inn Houston/Clear Lake-NASA Area, responded to this reviewResponded March 18, 2014

On behalf of the Hilton family we want to say thank you. We know that your time is very valuable and we truly appreciate that you took a moment to share your experience. Your feedback is very important to us and your satisfaction our top priority.

We take our guest's satisfaction very seriously. Even though we are glad you rated our hotel very high in some areas, we would like to know what we could have done to make your stay a perfect one. Any further information regarding the experience in your room will be genuinely appreciated.

However we would like to take this occasion to encourage you to continue being part of our family. We have enjoyed serving you and were delighted to have you as our guest. We will be honored to be your host again, and we will do everything in our power to exceed your expectations if you ever visit again the Houston, Clear Lake area.

Sincerely,

Ray Hite
General Manager
Hampton Inn & Suites Clear Lake Nasa Area
ray.hite@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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