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Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake
Ranked #5 of 16 Hotels in Webster
Certificate of Excellence
Schaumburg
Level 3 Contributor
13 reviews
3 hotel reviews
“Affordable Luxury”
Reviewed June 22, 2014

The newly renovated complex has a lot to offer with flexible rates during your stay. Oversize shower, newly renovated rooms, including the suite we stayed in, were lovely. The work center was easily accessible and roomy with 3 computers available. The staff was accomodating and friendly.

Room Tip: Choose an upgraded room to be able to participate in a deal of a flexible rate which is well worth i...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gypsy59_425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
    104
    72
    21
    6
    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Simpsonville, South Carolina
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 21, 2014

We booked a week at the hotel for a training event, and several of us stayed as guests. The staff, from the Sales Manager, Blanca, to the front desk to the maids, were incredibly friendly and attentive to our needs. We were warmly greeted each day, and all of our needs were met promptly and courteously. I would highly recommend this hotel for a meeting or training event! The rooms were clean and quiet, and the hotel is set back from the highway so there is zero road noise. The management of this hotel has done an excellent job of training the staff. We received the type of service you would normally expect at a much higher price point.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank momofninecherubs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanca P, Front Office Manager at Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake, responded to this review, June 24, 2014
Dear Momofninecherubs

Thank you very much for your delighting comment about your recent stay at our facility. We take pride on our Guest Satisfaction and Scores and it brings great joy to our hearts when our guests enjoy their stay. If you are ever back into the Webster Texas Area, we hope to see walking through our doors again.

Once again, Thank you and We hope you have a blessed future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 13, 2014 via mobile

Well-maintained nice rooms everything is clean we enjoyed our stay! Blanca was super helpful! Location is very convenient to a big shopping mall and right off the freeway. The pool and hot tub were very clean and well-maintained and there are cute little covered cabana to stay out of the sun.

Stayed June 2014
Helpful?
Thank Sancia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanca P, Front Office Manager at Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake, responded to this review, July 7, 2014
Hi Sancia M

Thank you for submitting an honest opinion about your stay at the Holiday Inn Express and also thank you for the lovely comment about me. I am always eager to help my guests and make them welcomed. I am glad you were able to relax and found Baybrook Mall convenient for your shopping needs.

Our Cabanas are a great way to relax while you watch your kids have fun in the water. Once again, thank you for your kind words. If you are ever in the Webster area, please come back and visit us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Level 6 Contributor
132 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 10, 2014 via mobile

This fairly new facility a little difficult to get to with the construction currently underway on the service road to I 45 southbound. This hotel is well maintained, and has bright clean decor. Staff are extremely friendly and very focused on making sure your visit it's a good one. For example, during my last stay here there was a large group of teenagers on some kind of outing . The hotel left a note in my room alerting me to this fact and indicating they have a member of their staff monitoring the noise level and behavior in halls to be sure the rest of their guests or not disturbed. Wow! They further also indicated in the night they would appreciate a call if any guests noticed any behavior or noise that was unacceptable. I have never seen this before but what a great way to be fair to the remainder of the guests!

The other normal hotel stuff was fine. Good water pressure, great internet speed, well stocked free breakfast . And the bed and linens were very comfortable. I'll stay here again next time I'm in the area.

I hope this helps.

Stayed June 2014, traveled on business
Helpful?
1 Thank Sailright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanca P, Front Office Manager at Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake, responded to this review, June 11, 2014
Dear Sailright

Thank you for taking the time to share your experience with us and future travelers. We are delighted and honored by your kind words. We take all our guest's feedback good and bad very seriously and I am glad you were able to relax and be yourself.

My apologies for the inconvenience of the renovations of HWY 45 Southbound. We are hoping for the day where it will be cleared out and ready without the hassle of missing our facility.

In other note,Thank you again and please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Texas
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 1, 2014 via mobile

New hotel was very clean and comfortable. The beds were excellent, staff was nice, overall great experience. Would definitely stay again!
The hotel is in a very quiet area away from the interstate so noise is not a problem. The breakfast was very fresh as well!

Stayed June 2014
Helpful?
1 Thank Rob1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanca P, Front Office Manager at Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake, responded to this review, June 11, 2014
Dear Rob1108

Thank you for submitting an honest opinion about your stay at the Holiday Inn Express and Suites in Webster Texas. We are glad you had a GREAT sleep. Our ultimate goal is Guest Satisfaction and your feedback is our fuel to keep going forward and learning from our guests.

I will definitely share your kind words to my staff and we welcome you back anytime.
Take Care!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quinton, Virginia
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2014

I stayed here while in town on business. It looks like a new hotel. It's very clean, and rooms were nice and quiet. Temperature is controlled by thermostat in the room. Good WIFI connection. Usually I don't eat the breakfast a hotel provides, but tried this one and it was good. There were eggs and biscuits every morning, and sausage or bacon. The staff greeted me each time I entered the lobby. I will definitely stay here again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanca P, Front Office Manager at Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake, responded to this review, June 2, 2014
Dear David

Thank you for sharing your experience with me and other future valuable guests. We value all our guest's feedback, good and bad which helps us target any areas of improvement. I am very glad you enjoyed you stay at the Holiday Inn Express Webster Texas. I will definitely pass your encouraging words down to my staff. We welcome you back anytime mean while take care and see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Minnesota
Level 6 Contributor
153 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 26, 2014

If you are using a GPS and it says exit 25 DO NOT listen to it, you must take exit 24. We were very pleased with the motel it is back away from the road and behind the mall and so very, very quiet. There is everything you need on the bay strip, just take the gravel road and turn left then go into the mall and back out to the strip. The rooms were very clean and the bed was great! Housekeeping was wonderful as was the lady at check-in and both were helpful! If ever in the Houston area this will be the place we stay.

Room Tip: For a nice view ask for a room on the 4th floor on the back of the motel!
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mkm49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blanca P, Front Office Manager at Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake, responded to this review, May 27, 2014
Dear Mkm49

Thank you for taking the time to submit an honest review about your recent stay at the Holiday Inn Express Webster Texas. We are very ecstatic you enjoyed your stay and found everything up to your standards.

We value all our guests feedback, good and bad which targets our areas of improvement. Our hotel is a little difficult especially since the city is expanding HWY 45 but once we are found, guests love us! We suggest to all our future guests to call us directly to avoid any traffic/construction stops. Once again, We thank you for choosing our hotel and we welcome you back anytime!

Please take care and God Bless!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake

Property: Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake
Address: 900 Rogers St, Webster, TX 77598-3294
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Webster
#5 Romantic Hotel in Webster
#5 Business Hotel in Webster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Houston Space Center-Clear Lake
Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake Webster, TX

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