We recently stayed here, it was booked by NASA as part of a school trip. The hotel was fine in their amenities and decor. Breakfast was good. However, when we went to turn the beds down, one of the queen beds was very dirty. There were many brown hairs on both the pillows and the sheets. The sheets didn't actually look crisp like a clean sheet would. My thought is that the bedding was NOT changed. I called the front desk to request clean linens. I was told that I could come down and pick some up, but they could not send someone up with clean linens. I was responsible for the 3 students in my room, so I had to round them all up to take them down to the front desk to retrieve the sheets at 11pm, after a long day of driving and NASA activities. This is unacceptable to have no one in the hotel that could run them up. As well, the mini-fridge and air conditioner fan are both very loud. It made for a horrible nights sleep.
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- Also Known As:
- Holiday Inn Express Hotel And Suites Houston Space Center-Clear Lake
- Holiday Inn Express Hotel & Suites Houston Space Center-Clear Lake Webster, TX