After driving over 16 hours, I needed some cooperation upon arrival. Had several bags to bring in and there were no carts available to load. When we asked the front desk person, he just said ' if there's not one at the entrance we don't have one' - no effort to make arrangements or let us know when it was available. Basically too bad, so sad . The next morning we asked a female front desk person how the breakfast dining worked, her answer was ' what do you mean? there's a board in the dining area that explains it'. Again, not helpful. I can say that the kitchen/cook/dining area host were excellent, helpful and very nice. Just because of them, I would give the place another chance. Bed was a bit hard - came to find out it has a firmness control knob but didn't know until the night before we checked out. Breakfast dining was very reasonable and good.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Houston/Clear Lake NASA features spacious guest rooms with our signature Garden Inn Sleep System® bedding. In addition we offer 2,500 square feet of flexible meeting space inclusive of our talented staff to anticipate your needs and flawlessly execute successful events, training seminars, receptions or social gatherings. Relax in our Lobby Lounge or dine at our casual Great American Grill® hotel restaurant offering breakfast and dinner daily. Whether you are traveling for business, vacation or a weekend getaway, we look forward to welcoming you to our Hilton Garden Inn Houston/Clear Lake NASA hotel in Texas, where everything is right where you need it. ... more less
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- Also Known As:
- Hilton Garden Inn Houston / Clear Lake / Nasa Hotel Webster
- Hilton Garden Inn Houston / Clear Lake / NASA Webster, TX