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“Amazingly Awesome place and well worth the price.”

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Staybridge Suites Houston / NASA - Clear Lake
Ranked #1 of 16 Hotels in Webster
Certificate of Excellence
Reviewed April 15, 2014

Let me start by saying I will not stay anywhere else in Clearlake. The second you walk in you are greeted by a professional staff and very helpful and fast service. I did not wait more than 5 min from the time I walked in to I hit my room. My favorite thing about this place is the rooms are amazingly clean and fresh smelling. The maid service is top notch friendly professional and take good care if your room. The food served daily is fresh and good, the Texas state waffle is the best. So my overall rating is off the charts this hotel is a must for you or your family. I will be staying there again soon in my travels.

  • Stayed: April 2014
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1  Thank Dennisross1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded April 16, 2014

Dear Mr. Ross,

Thank you so much for your kind words about our hotel and staff. We love receiving feedback from our guest saying that they had a top-notch experience. I will share your comments with my entire team. Thank you for staying with us and we hope to see you again soon!

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176 - 182 of 301 reviews

Reviewed April 3, 2014 via mobile

Everyone from the receptionist to Ms. Leping in the dining room were just great. Awesome stay. The pool and BBQ pits were very well kept and a welcome site. The rooms were clean and spacious . Ms. Leaping was exceptionally please t to be around. Always smiling and helpful.

Stayed: April 2014, traveled on business
Thank bigjhig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded April 4, 2014

Dear bigjhig,

Thank you so much for choosing Staybridge Suites NASA/Clear Lake for your recent stay. We are excited to know that you got to enjoy our beautiful backyard area. Thank you for your wonderful comments about our staff and especially Leping. I will definitely share your feedback with the entire staff. They really thrive on making our guests happy. We hope to see you again the next time you are in town.

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Reviewed January 30, 2014

This has been the most enjoyable stay I have ever had at a hotel. I travel a lot and stay at many higher end hotels and this beats them all. The staff was extremely kind and helpful, the rooms were spacious and clean and all the amenities were complimentary. I will absolutely look for more staybridge suites wherever my adventures take me.

  • Stayed: January 2014
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Thank tomhjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded January 31, 2014

Dear Tomhjr,

Thank you for sharing feedback from your stay at Staybridge Suites Houston/NASA/Clear Lake. We are so excited to hear that you love the Staybridge brand. We love our guests here and it shows in the service that our staff provides. Our goal is to create a great hotel that guests love and we need feedback to achieve this, so thank you for taking the time to provide this feedback. I will make sure to share your comments with my staff. We value you as our guest, and we hope to welcome you back for many more visits in the future. Thank you once again for writing.

Sincerely,

Mark Shearer

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Reviewed January 8, 2014

I would just like to say that my stay at Staybridge Suites could not have been improved upon in any way shape or form.I was very impressed with the staff. Everyone was very professional, polite and quick to help with anything that I might even vaguely be interested in. When ever I was just curious about something and began to express myself, the front desk would be looking things up on the the internet. Before I knew what was going on, they would be responding with suggestion and maps to the places of interest. My room was clean and spacious, with a full size kitchen and granite counter tops.The bathroom was very nice. The gym was one of the better gyms that I have seen. You are not on display like some kind of spot light show. The pool and hot tub are very enjoyable.There is also a putting green for the golfers and a poolside grill for weekend BBQ's. There is a movie room for viewing a list of free movies from their movie library. Washer and dryers are complementary and always available 24/7. The pantry is always available 24/7 for a late night snack. Tuesdays through Thursdays dinner is served at no additional cost with beer, wine, sodas, juices and teas, and desserts along with the meals. Meals range from Tacos and salads to burgers and chili dogs. Of course breakfast is served daily and fresh cookies in the evenings. Did I mention the staff was excellent. They always had a smile and would make you feel appreciated. I was at the Holiday Inn, In-Town Suites, Extended Stay and the La Quintin Inn while in Webster Texas for 5 months. My pick is Staybridge Suites as the VERY BEST PLACE TO STAY in Webster Texas. Its also located in walking distance to nice restaurants and shopping.

Room Tip: Some rooms have walls between the bedroom and living area and some don't. Extra closet space is...
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  • Stayed: November 2013, traveled on business
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1  Thank Todd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded January 10, 2014

Dear Todd F.,

Thank you so much for choosing the Staybridge Suites Houston/NASA/Clear Lake. It makes myself and my staff extremely happy to know that you had such an enjoyable experience at our hotel. We strive to make every guest have an enjoyable experience and when get feedback like you provided, it validates that we are going in the right direction. We are so glad to hear that you were able to enjoy and utilize our amenities. Thank you for your kind words. On behalf of myself and my staff I would like to thank you for being our guest. It was our pleasure having you here and we hope to see you soon!

Sincerely,

Mark Shearer
General Manager

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Reviewed January 4, 2014

I've stayed at Staybridge before and was just as nice as all the others. Very attentive staff and was very clean. Great option if you are in the area. I had a problem with a HDMI cable missing and they were there within minutes to replace it. I stay in the area every couple months for a few days and this is my new standard.

  • Stayed: November 2013, traveled with family
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Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded January 6, 2014

Dear Rick O,

Thank you for your kind comments regarding our hotel. We know that you have many choices when it comes to lodging and we are thrilled that you chose us. We value your feedback and appreciate your business. We will continue to work hard and try and provide a great experience for every guest.

Sincerely,

Mark Shearer

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Reviewed December 18, 2013

We needed a hotel in our area quickly. We were having a massive plumbing problem. I called the hotel and was quoted a fantastic rate. We decided to stay there due to our situation at home.

The room was very small. Most of the suite was taken up by a huge conference table. I could understand this since our reservation was last minute and this was probably the only accommodation left.

On our first full day there the room was not cleaned - that meant no clean towels, extra tissue, soap, etc. I could overlook this because the hotel was full, but the maid was informed that we were leaving for a while and the room would be vacant.

On our second day, again the room had not been cleaned. So I called the main desk. When we returned around 4 p.m. , the room had been cleaned. However, no tissue, soap or shampoo had been left.

We have stayed at other Staybridge Suites and have always been very pleased. This was a first for us. Perhaps, the hotels are trying to save money on the weekends and cut back on the staff. We needed 2 more nights, but decided to go elsewhere because the additional cost beginning on Monday would not have been worth it.

  • Stayed: December 2013, traveled with family
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Thank JCarrabba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this reviewResponded December 23, 2013

Dear JCarrabba,

Thank you so much for taking the time to provide us with feedback about your recent stay. It helps us to know when we have areas that we can improve on. We strive for excellence in all aspects when it comes to our guests. I was saddened to learn of the troubles you encountered with housekeeping during your stay. We take our reviews very serious and these issues will be addressed with our housekeeping staff. Please contact me directly at the hotel 281-338-0900 so that we may discuss your stay further. Hope to see you in the near future.

Kind Regards,

Mark Shearer

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Reviewed November 29, 2013 via mobile

Family of 5, stayed here for 3 nights. Arrived on Thanksgiving, they had complimentary Thanksgiving dinner, beer, wine--it was great! The staff is super nice and helpful. The hot complimentary breakfast is wonderful! Love that it is pet friendly. Also an added bonus: full size refrigerator and dishwasher, kitchenette.

Stayed: November 2013
1  Thank Nicole0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Houston / NASA - Clear Lake

Address: 501 W Texas Ave, Webster, TX 77598-3285
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Webster
#1 Business Hotel in Webster
#1 Romantic Hotel in Webster
Price Range: $159 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Houston / NASA - Clear Lake 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Houston/NASA Clear Lake! Your large, upscale suite awaits with a fully-furnished kitchen, luxurious Plush Paradise beds, and LCD TV with HDTV. Start your day off with a delicious and hot complimentary breakfast and end it relaxing at the Just Like Home Theater or putting green! For the active traveler, jumpstart your day at our club level fitness center and end it relaxing in our saltwater resort pool/hot tub! ... more   less 
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Also Known As:
Staybridge Suites Houston / Nasa - Clear Lake Hotel Webster
Staybridge Suites Webster
Staybridge Suites Houston / NASA - Clear Lake Webster, TX

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