My family and I were heading north on 287 and stopped in Waxahachie for a late dinner. Walked in and people smoking at the bar and very loud. Took too long for a hostess to seat us. When they did come, they said it would be 20 minutes to seat us even though it was obvious several tables were open. We decided to leave.
Much to our delight, we found another Chili's in Mansfield 20 miles or so away and it was clean, professional, well run and efficient... kind of like we expect from Chili's.
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