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“My family day weekend at Baylor”
Review of Hilton Waco

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Hilton Waco
Ranked #7 of 30 Hotels in Waco
Certificate of Excellence
Bossier City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“My family day weekend at Baylor”
Reviewed September 26, 2013

Hotel was clean and service excellent. If the hotel can help you, they will or try very hard to please. Carpet was clean with a fresh smell and bed sheets with cover was like being at home, new and clean. I would stay again at this excellent hotel on pleasure or business.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Gregory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, October 11, 2013
Good day -

Thank you very much for taking the time to complete a review of your Baylor Parents Weekend stay here at the Hilton Waco!

We are very happy to hear your had such a wonderful time and found your room to be clean and comfortable! We hope to see you again for future Baylor events!

Regards,

-Michael Mahoney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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732 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Dallas, Texas
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 25, 2013

I needed just a close by get a way a few weeks ago, & found "Hilton Waco!"
The Hotel was Beautiful & Modern, the Room & the Staff were Outstanding!
Their Restaurant was "very tasty!" One afternoon I ordered Room Service & had a Cheese Burger that tasted better than steak or prime rib! I recommend Hilton Waco to everyone!

  • Stayed September 2013, traveled solo
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Helpful?
1 Thank MikesBugers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, October 11, 2013
Good day -

Thank you so much for the kind words on the review of your recent stay here in Waco!

We will be certain to pass your comments along to the staff and Chef! We are thrilled to hear that your enjoyed everything! We hope to see you again soon at the Hilton Waco!

Regards,

-Michael Mahoney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waco, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 22, 2013

Stayed here on a business trip, but definitely will return for personal travel. Central location to restaurants, and walking along the river. Nice place to relax and just get away for the week-end. Staff was great.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alesia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, September 27, 2013
Good day -

Thank you for taking the time to compose a review of your recent stay with us here at the Hilton Waco!

We are thrilled to hear that your found our location convenient and our staff to be so accommodating! I will ensure they are all made aware!

Thanks again and we hope to see you again soon!

Regards,

-Michael Mahoney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, United States
1 review
Reviewed September 19, 2013

This was an excellent place to stay. My wife and I had never stayed at this location before and didn't know what to expect. From the service to the quality of the bed, everything was grade A. We could not have asked for a better stay or had a better experience at a hotel. I hope that other Hiltons are of the same quality at the Waco Hilton.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, September 27, 2013
Good day -

Thank you so much for the great comments regarding your stay with us here at the Hilton Waco! We are very happy to hear you found everything from your room to our staff to be outstanding! We appreciate your comments and hope to see you again!

Regards,

-Michael Mahoney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Texas
Level Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 12, 2013

We spent one night here on Sept. 7 and as always very much enjoyed the hotel and its friendly ambience.
the hotel has very good rooms and facilities, free internet, reasonable and good food and drinks and is located in probably the most picturesque and quietest location in the center of Waco and across a drive from the Brazos river with its historic and antique bridges. The trees and landscaping around the hotel and the river are beautiful.

Room Tip: Ask for an upper floor room facing the river.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank travlinlite319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, September 21, 2013
Good day -

Thank you for taking the time to write a review about your recent stay here in Waco!

We are thrilled to hear that your had enjoyed your stay and found the surrounding areas so beautiful! The staff and I look forward to your return stay!

Regards,

-Michael Mahoney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington, dc
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2013

I travel to Waco, monthly for business and depending on the contract I have the opportunity to stay at the Hilton hotel and convention center.

Rooms are clean; service is friendly and the business center is located in the Lobby. Period.

Nothing spectacular to say about this location nor is there anything negative.....
If you're looking for a reputable and reliable location that you can send your employee(s) or hold a business function this could be ideal.

Aside from being steps away from the Brazos river and the Dr Pepper museum, unless you're in town for a purpose the hotel serves as a refuge to many professionals needing a place to recharge between meetings.

If you're looking for a romantic or family-friendly getaway......... I'd just skip Waco altogether.

  • Stayed July 2013
    • Value
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Helpful?
Thank SmileAndNod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, September 21, 2013
Good day -

Thank you for composing a review of your recent stay with us here at the Hilton Waco.

We are happy to hear that you had enjoyed your stay and found everything to be comfortable and our staff to be friendly. We are happy to hear that you will continue to choose our property when your business travels bring you to Waco!

Regards,

-Michael Mahoney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conroe, United States
2 reviews
Reviewed September 2, 2013

Great Hotel. Room was clean and the bed extremely comfortable. My only gripe was the very loud A/C unit. I always stay at a Hilton brand Hotel because of their high standards of cleanliness. They have never let me down.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this review, September 6, 2013
Good day -

Thank you very much for taking the time to complete a review of your recent stay with us here at the Hilton Waco!

We are very happy to hear your comments - and very happy to hear that our Hilton standards have never let you down! We take pride in that! Also, thank you for informing us of the loud air conditioning unit. We will ensure it is resolved so it won't impact any future stays.

We hope to see you back soon!

Regards,

-Michael Mahoney
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Waco

Property: Hilton Waco
Address: 113 S University Parks Dr, Waco, TX 76701-2241
Phone Number:
Location: United States > Texas > Waco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Waco
#7 Family Hotel in Waco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel

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