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Hilton Waco
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Reviews (869)
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694 - 699 of 869 reviews
Reviewed September 12, 2013

We spent one night here on Sept. 7 and as always very much enjoyed the hotel and its friendly ambience.
the hotel has very good rooms and facilities, free internet, reasonable and good food and drinks and is located in probably the most picturesque and quietest location in the center of Waco and across a drive from the Brazos river with its historic and antique bridges. The trees and landscaping around the hotel and the river are beautiful.

Room Tip: Ask for an upper floor room facing the river.
  • Stayed: September 2013, traveled on business
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Thank travlinlite319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded September 21, 2013

Good day -

Thank you for taking the time to write a review about your recent stay here in Waco!

We are thrilled to hear that your had enjoyed your stay and found the surrounding areas so beautiful! The staff and I look forward to your return stay!

Regards,

-Michael Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

I travel to Waco, monthly for business and depending on the contract I have the opportunity to stay at the Hilton hotel and convention center.

Rooms are clean; service is friendly and the business center is located in the Lobby. Period.

Nothing spectacular to say about this location nor is there anything negative.....
If you're looking for a reputable and reliable location that you can send your employee(s) or hold a business function this could be ideal.

Aside from being steps away from the Brazos river and the Dr Pepper museum, unless you're in town for a purpose the hotel serves as a refuge to many professionals needing a place to recharge between meetings.

If you're looking for a romantic or family-friendly getaway......... I'd just skip Waco altogether.

  • Stayed: July 2013
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Thank SmileAndNod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded September 21, 2013

Good day -

Thank you for composing a review of your recent stay with us here at the Hilton Waco.

We are happy to hear that you had enjoyed your stay and found everything to be comfortable and our staff to be friendly. We are happy to hear that you will continue to choose our property when your business travels bring you to Waco!

Regards,

-Michael Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

Great Hotel. Room was clean and the bed extremely comfortable. My only gripe was the very loud A/C unit. I always stay at a Hilton brand Hotel because of their high standards of cleanliness. They have never let me down.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded September 6, 2013

Good day -

Thank you very much for taking the time to complete a review of your recent stay with us here at the Hilton Waco!

We are very happy to hear your comments - and very happy to hear that our Hilton standards have never let you down! We take pride in that! Also, thank you for informing us of the loud air conditioning unit. We will ensure it is resolved so it won't impact any future stays.

We hope to see you back soon!

Regards,

-Michael Mahoney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013

If I had known the AC units did not work properly, I would have at least taken a fan! The Hilton Family is not interested in your comfort! We started to sleep in the lobby, because it was much cooler than our room. They provided AC in the lobby!

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Hugo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded September 4, 2013

I am very sorry to hear of the disappointment during your recent stay here in Waco.

We make every attempt possible to maintain the air conditioning units in our guest rooms - but it appears that we had dropped the ball in this case. This is certainly uncharacteristic of our property and we have since resolved the unit since.

We hope that you will allow us the opportunity to have you as a guest when your travels bring you back to Waco. We would be happy to ensure a much more comfortable stay!

Regards,

-Michael Mahoney

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Reviewed August 30, 2013

The Waco Hilton is a great place to stay whether you are on business or pleasure trip. The staff is friendly and helpful and all the amenities are first class. I highly recommend staying here on you next trip to Waco.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank TY G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJMahoney, Manager at Hilton Waco, responded to this reviewResponded September 4, 2013

Good day -

Thank you very much for taking the time to compose a review of your recent stay here at the Hilton Waco!

We are very happy to hear that you had enjoyed all the aspects of your stay! We believe that our service is the hallmark here at the property and we are happy to see that our guests have a great experience!

Thank you again and we hope to see you again soon!

Regards,

-Michael Mahoney

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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