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“Air conditioner rattled. Blew stale air. Corners and base...”

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Super 8 Waco/Mall Area TX
Ranked #14 of 30 Hotels in Waco
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236 reviews from our community

Traveler rating
    60
    81
    68
    19
    8
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98
38
26
51
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Killeen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2013

I have been staying at his location for the past couple of years. My stay this time was horrible. The first room I was in I pulled back the sheets and it looked like a couple had just left the room after having sex and house keeping just pulled the sheets over the mess and made the bed. The second room I pulled the sheets back on one of the beds and the sheets and pillow cases had mildew on them looked as if someone spilled some type of powder on the floor and the chairs and house keeping didn't vacuum the room.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKPatel, General Manager at Super 8 Waco/Mall Area TX, responded to this review, September 27, 2013
Dear Sir-I am disturbed we are losing a customer. The housekeeping staff works hard to keep all rooms fresh & clean. The situation you describe is certainly not a complaint we have had in the last 5 years I've managed Super8 Waco Mall. Please call me directly at 254.776.3194 ,so I may speak to you personally. Thank you, BK Patel- GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, OK
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 30, 2013

Here in Waco on business and stayed 2 nights. Had a King room and it was very clean, smelled really clean and fresh and found the staff to be very accommodating. Looks as though it has been recently renovated but the breakfast room and reception were really clean. Enjoyable stay and would stay again. Only downside was that we had a room upstairs and access is all outside and there was no elevator.

Room Tip: For a couple a King room is a good size but if you have a lot of luggage then you may want to ask fo...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKPatel, General Manager at Super 8 Waco/Mall Area TX, responded to this review, July 31, 2013
Thank you Chris S for letting us know you had a positive experience! Please call directly to request a downstairs access room for your next stay, we will make every effort to provide easy access to your room, and vehicle. We strive to provide a safe, clean room for travelers at an affordable price. Hope to see you on your next trip to Waco! Thank you for your confidence in choosing Super8 Waco Mall. BK Patel 254.776.3194
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Onalaska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

floor was dirty,no hot water to sink,dresser drawer broken hanging off.candy wrappers by night stand,pool covered up

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Dumonte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKPatel, General Manager at Super 8 Waco/Mall Area TX, responded to this review, August 31, 2013
We take all reviews seriously, and we have inspected the rooms you had for problems. If we had known during your 2 day stay that you were dissatisfied with your rooms, we could have made an effort to resolve the problems. The staff does a fine job providing clean rooms for our guests, and we are sorry you had a poor experience. BK Patel 254.776.3194
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 Waco/Mall Area TX

Property: Super 8 Waco/Mall Area TX
Address: 6624 Woodway Dr, Waco, TX 76712-6143
Phone Number:
Location: United States > Texas > Waco
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#2 Best Value Hotel in Waco
#8 Business Hotel in Waco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Waco/Mall Area TX 2*
Number of rooms: 55
Official Description (provided by the hotel):
Find comfort and convenience at Super 8 Waco TX, Hwy 84 hotel near Richland Mall. Located on Highway 84, our pet-friendly hotel puts you right in the center of area attractions. Each morning at our Waco, TX, hotel, wake up to free 8-item SuperStart breakfast bonanza. Take advantage of free Wi-Fi Internet access to stay connected from your hotel room. Suites are available, and kids 17 and under stay free with an adult. We are just five miles from Waco Regional Airport. ... more   less 
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Also Known As:
Super 8 Waco
Super Eight Waco
Waco Super Eight
Waco Super 8

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